When the contractors rebuilt the back of our house, they put the precast stairs up on a concrete…read morepad that was about two inches higher than the rest of the surrounding yard. This meant that the final step was a much steeper drop off than the rest of the stairs. After futzing around with concrete pavers, we figured out what we wanted, and called Nauak to come and do the work of turning our kitbashed solution into something that would withstand New England winter. At the same time, we also needed to modify and improve the existing railing to make some mobility-impaired folks feel a lot more comfortable on the stairs while still allowing us to get snow off the steps. We wanted a pipe railing with no sharp corners and easy purchase to grab. At the same time, we asked them to put in a shelf next to the stairs for boxes, purses, etc, when going in and out of the door. They did a beautiful job. And once the concrete was set on the railing, they tested it, pronounced it excessively mobile, and came back to redo the anchors. My kids now swing through the space of the railing and it *does* *not* *move*. The shelf has been pronounced, "Brilliant!" by the person most in need of it. The splinters are gone from the original railing. And we will still be able to shovel snow off the steps without banging into the railing in the winter. Nauak does fantastic work, and they have pride in it to make sure they do it *right*. We will be hiring them again.

We needed a rebuild of our front stairs. Nauak Able Hands got us an estimate in a timely fashion,…read moreand was able to start quite promptly. They were good about staying in touch with us over email during the week we were on vacation, so we knew what was up, which we appreciated a LOT - far too many contractors treat email like it's poisonous and communication like it's an afterthought. They were also nicely flexible when bluestone treads proved scarce (other contractors we'd contacted also had trouble getting firm quotes for them) and we asked about switching to granite in order to minimize delays. They did really good work - the new stairs are solidly built, to the plan we asked for, and look fantastic. The new railings haven't gone in yet (waiting on the company making them), but based on their work so far I have high confidence that they'll do a great job with the installation.

Highly recommend Bonanno Construction. They did amazing work on our retaining wall and patio,…read morequality and design. They do a thorough job!

Bob had given me some advice on a previous home purchase and I decided not to proceed with the sale…read morebecause of the extensive retaining wall work. I found another home that needed a lot of retaining wall work and used Bonnano Construction for the job. Bob came out to meet with me while I was negotiating the Purchase and Sale of my home to give me an estimate. He met with me again before doing the work. I had several phone conversations with him and he promptly returned any messages. Bob came on the day as promised, on time, and with a big crew who did an amazing job in a very short amount of time which meant less impact for us and the neighbors. He explained everything and there were no surprises. He made aesthetic suggestions that we agreed to and it really makes a difference in the curb appeal of our our home.

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

I recommend Nugent's Roofing most highly. They put in a "rubber" flat roof at my house and did a…read moresuperb job at a reasonable cost. The owner, "Mike" Nugent is a pleasure to deal with - very straightforward and trustworthy. He responded promptly to every question I had and aimed to please.

After numerous references on the Melrose Ma Community Group fb page, we chose Nugent Roofing to do…read moreour house & shed roof. They also replaced metal overlay on fascia and a gutter and downspout on the south side of the house. Here at 7am gone at 4pm. All in one day at a very reasonable price! Mike Nugent and his team of workers were awesome and left our place looking better than how they found it. Considering the amount of plants in the gardens surrounding the house it was amazing how intact everything was. We were so impressed.

We bought our home last summer, and we've been living with the work done by D.S. Brody for a year…read morenow, and it's holding up beautifully. When our house was inspected, the inspector told us nearly everything looked fine-- except when he looked into the bathrooms. He peered his head into the downstairs bathroom, turned to us with a distressing grin, and just asked, "You're gutting these, right? To the studs?" The bathrooms had been basically destroyed by water damage and general neglect, so we hired D.S. Brody to gut the bathrooms to the studs, and rebuilt from scratch. Long story short, they did a superb job, came in at just about the price we were quoted despite some "surprises," and were flexible and professional. A year in, I still couldn't be happier with how the work turned out. Specifics: on top of being entirely gutted, the downstairs bathroom needed the toilet and the vanity switched, the upstairs bathroom needed to be extended into a hall closet, and both bathrooms required somewhat finicky tile work to be completed. Furthermore, we discovered that the pipes going from the basement into both bathrooms and the kitchen were not up to date and needed to be replaced in their entirety. We also had Dominique and her crew replace our back door and put in some small shelves in the kitchen. The icing on the cake was that we were out of state for more than three weeks of the work; due to some poor scheduling, first we were in Japan during demolition and early rebuilding, and then we were in Florida during much of the tiling process. Dominique kept in touch regularly and dealt beautifully with our absence, including through the discovery of the bad pipes, a (briefly horrifying) realization that the upstairs of our house was not actually built on a perfect 90 degree angle, and a multi-week delay of our tile shipment. The finished work looks and functions wonderfully, and we've had no problems whatsoever during this past year. I want to commend not only Dominique but also her crew, particularly foreman Obel, who continuously went above and beyond to get things looking and working just right for us. We would absolutely hire D.S. Brody for any further construction we might need, and strongly recommend them to anyone else in the area.

Although the representative of the first roofing service company was very professional and his…read moreproposal very detailed, the estimate from D S Brody & Associate was a little more than half the other price. (Two other companies never responded to my e-mail with needs.) Despite language about my responsibility for additional charges to resolve potential discovery of wood rot, the manager of D S Brody did not charge extra for carpentry in three damaged areas. The team did a great job. Based on a recommendation from a heating service that recently cleaned our heating chimney, I was prepared to have Brody install a metal chimney cap until: that team re-assessed, informed me with a picture of the crumbling top, then the manager recommended two flue pipes embedded with cement as the optimal long term solution. In response to my request, Brody gave a reasonable fixed-price and completed that task within two weeks of the first.

Dan and his crew did a great job remodeling my basement. Dan offered input and know-how during the…read moreproject that really improved the quality of life in our home. He was able to completely transform our previously cold and humid basement into the nicest room in the house. Additionally, he added a full bath, laundry room, upgraded the service panel, installed a French drain, HVAC system and egress window. His guys also build us a wall of cabinets and doors, really maximizing our storage area. A real life saver, you won't be disappointed. Professional, reasonable and knowledgeable I would recommend Aureli Construction for any project.

Dan and the team at Aureli Construction are fantastic! They've tackled multiple projects at my…read moreplace, including a second-floor addition with three bedrooms and two bathrooms, with 2nd floor laundry (which was Dan's idea and a feature I cannot live without now!) The great thing about Dan and his team is even after the construction was done he still answered my calls and has come back to do several additional projects years later. Most recently, Dan and his team finished my basement. It has been 8 years since the initial renovation and I am still super happy with the work and quality! What really sets Dan and his team apart is they listens to their clients and hears their request and concerns. We had one minor setback in my project and Dan's commitment to resolution was impressive. In my experience, no project is 100% smooth so knowing that Dan and his team can overcome the snags is HUGE to me! If you're looking for skilled professionals who deliver great results and truly get your vision, I highly recommend Aureli Construction. You won't be disappointed - they exceeded my expectations!

We used Gomez Landscaping to rip out our existing hot topped walkway that had buckled from tree…read moreroots and replace it with stone. They did an amazing job! We also used them to dig up a section of our rear walkway where pavers had sunk over the years and were no longer level. Again they did a great job, however after they had completed the work and left we noticed there were a few stones that we were not happy with how they were placed due to coloring. We reached out to Miguel to let him know, he was there the next day to take a look at it, and sent his crew back the following day to fix it. No arguments, very professional, took the time to make sure we were completely happy with the job! We will definitely be using Gomez Landscaping for future landscaping needs.

We recently hired Shea Roofing to install a new roof on our house and garage, including the removal…read moreof two chimneys. On day one, company owner Bill Shea surveyed the project and gave us a full explanation of what needed to be done. He left us with a wide variety of shingle samples to help us with the decision process. After providing what we considered was a reasonable quote, the work began shortly thereafter. Everything moved along quickly and the work was well executed on every level. His hard-working team of three roofers worked together efficiently and in a professional manner. We greatly appreciated that they took the extra time needed to finish the job they set out to do each day, after which they fully cleaned the area and organized their equipment so it was out of our way. The new roof was then tested the following week by torrential downpours and thanks to their fine workmanship our previous roof leaking issues were solved! We highly recommend Shea Roofing for all of your roofing needs!

We hired Bill Shea and his team to replace our 100+ year old slate roof and could not be happier…read more Bill was professional, responsive, and did a fantastic job! Bill was able to find a break in the winter weather and worked efficiently to get the job done. Upon completion the property looked amazing and there was no mess left behind. As multiple property owners we will only call Bill for future roofing needs.