We were in need of a tax preparer and so we picked Linda's this year…read more From the first call to set an appointment to the sit down with Misty to review the tax return the process was seamless. We were able to upload our files and documents in advance of our meeting Misty so our meeting was effective. We highly recommend Linda's for your tax needs.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

Stay away from this company. Just got off the phone with the Oregon State Auditor and they got no…read morelove for these guys. I have gotten no response after 3 requests for one letter of appeal that they supposedly sent to OR. I think they got one bad apple and one unresponsive guy trying to save his *ashtray in there that is ruining it for everyone. My two clients are probably going to end up owing somewhere between $30000 and $100000 just to the State of OR. If they send a referral to the IRS it could be 3 times that amount. This bad apple they have there as confirmed by my investigation is apparantly down with cancer. And while she has my best wishes to get well soon, I would not want to get near the Heat she's drawing down on Checked and Balanced customers.

After being audited for the two years we worked with Jen I learned that she does not have a license…read moreto practice tax preparation. Her company is a fraud. The IRS informed us she does not have a CPA license. After being audited I reached out to Jen and checked & balanced for help. They informed me they would take care of the IRS paperwork. After receiving multiple letters from the IRS I contacted checked & balanced 3 more times. In which they informed me they "forgot". They have completely stopped responding to emails and phone calls. After speaking with an auditor from the IRS I learned that Jen has been doing this for years. She makes up numbers, isn't licensed to practice, and ghosts clients as soon as they get audited. BEWARE that Jen and her company is fraudulent. Expect to owe the IRS if she files your taxes!

My tax prep contact officially retired and closed shop after 30 plus years of service. I had to…read moreleave town unexpectedly for several weeks. The tax prep person where I am currently located gave a projection of owing a ton of money to uncle sam. I decided to search on Yelp for someone more credible and found these awesome people/company to work with. Highlights are: 1. Very responsive, lightning fast reply's 2. Reachable via email, phone 3. Quick to review documents 4. Quick to set up a final appointment 5. All done virtually through a secure system that is user friendly 6. I did not pay as much as originally stated by the first person I reached out to 7. Outstanding zoom call that was quick and painless 5 out of 5 stars!

So this is the first year I owned a business (LLC) and was looking to get help and hopefully find…read morean accountant for the future. Now I'll be the first to say, I'm pretty lost with profit/losses and book keeping, as I said it's my first time. For the past 8 years I've just used TurboTax for personal, but as I said, first time with a business. Initially you talk with someone over a chat, they ask you questions and you answer them and send them forms. They said they could do my profit/losses for me for about $75 extra, I was fine with it, figured it was worth learning how to do it. Took about a month but finally had my appointment to talk over video (30min). They were 6min late and obviously very tired. I truly felt bad for Yuliya as she seemed so exhausted. We spent the first 18min looking at the Dept. of Washington tax site and she was showing me how to fix my prior quarterly tax filings because she felt I had labeled my business incorrectly. After I showed her what I was doing, she changed her mind and said "I think you're actually fine and doing it right". So that left us 6 minutes to rush through my tax return before her next appointment. In the end I spent $350 to save $3 (the difference in number between what I got in TurboTax vs. having it done by Nationwide). For me, if I would have learned something about better tax reporting for the LLC, it would have been worth it. But it just felt very rushed, very impersonal and honestly I'd rather just go back to doing it myself.

My husband and I had known for some time that we were overspending a bit here and there, and knew…read morethat we should have gotten some order in on our books. After filing our returns last year we asked our CPA about taking care of maintaining our books, but weren't convinced the cost of that would be worth it. So, they referred us to Jasmine, we made the call, and within 2 months we had already saved 20x more money than we spent on her services. We feel like we finally got in some discipline and got control of our finances. She is a pleasure to work with every step of the way, giving us exactly what we need in a very organized and efficient manner. To boot, this year's returns were filed 2 months earlier than last year! Each month we are reaffirmed in our decision to hire her, and we can't thank her enough for everything she does for us. She's amazing!

So I waited till the last minute to do my taxes this year and Jasmine, who was recommended by a…read morefriend, really came through for me. It was the first year I had to do taxes for my business so I was really uneasy about what needed to get done but Jasmine was very knowledgeable and guided me throughout the entire process and just really made the entire process very stress free. I also learned tons to help me stay on top of my finances throughout the year so now I know I'm keeping track of what I need to thanks to her guidance. I definitely recommend Jasmine for all your accounting needs. I highly recommend her!