Our experience with Spring Fertility was disappointing from start to finish. We came in hopeful,…read morebut quickly realized this clinic was not the right fit for us as a same-sex couple. We've spoken with multiple people who have used their services, and the feedback is truly mixed--some had good experiences, others barely satisfactory and some were REALLY BAD. Unfortunately, ours fell on the negative end. If you are a heterosexual couple, you may have a smoother experience. However, as a same-sex couple, we did not feel welcomed or supported. We've since connected with five other LGBTQ couples who shared very similar concerns, which says a lot about a pattern rather than a one-off experience. Our doctor, Dr. Nam Tran, came across as arrogant and condescending which has the same tones in some of the other reviews on this platform. At multiple points, we felt like we were wasting his time rather than being valued patients during what is already a very emotional and vulnerable process. He was late and then proceeded to say he has another appointment and we didn't get the full time. We constantly had to call the clinic because they don't call back after leaving a message from the previous week. We always were on time for our appointments and were always delayed to be taken in. While the clinic may now have an LGBTQ staff member, that alone does not make the environment inclusive or affirming. Our experience did not reflect meaningful change or genuine understanding. We ultimately decided to leave and seek care elsewhere, which was the best decision for us. For anyone considering this clinic, we strongly recommend doing thorough research. There are lawsuits filed in 2025 in California alleging negligence and embryo loss, with concerns raised about prioritizing profit over patient care. These are serious issues and worth looking into before making such an important decision. We would not recommend this clinic to LGBTQ couples seeking compassionate, respectful fertility care. YOU HAVE BEEN WARNED AND ADVISED of this company! Take your business and $$ elsewhere where you are respected of your time and your self worth. https://www.dailyjournal.com/article/384511-venture-capital-s-role-in-ivf-clinics-under-fire-in-lawsuits

My DR performed my egg retrieval while I had an 11.4cm cyst and didn't warn me before…read more I'm including a picture of my MRI so you can see it for yourself. The white blob you see? That's my cyst. It took up my entire lower abdomen and they performed my retrieval anyway without ever mentioning it to me, despite having daily ultrasounds. Initially, after my retrieval, I was in excruciating pain when I walked, slept, etc. When I called, they told me to take Tylenol. I felt like I had a bowling ball on my pelvis and cried almost every day. This pain lasted until my cystectomy months later. After the retrieval my doctor flippantly mentioned I had a cyst, made it sound like no big deal, and encouraged me to do a second round. She had me order thousands of dollars in medication and come into the office before telling me I actually needed surgery first and couldn't proceed. I had to throw away all of the medicine. They should have never performed my first retrieval and they certainly should not have encouraged a second. I now question every medical recommendation I receive because of this experience. Be careful when coming here for your fertility needs. The picture speaks for itself.

Really hoping for a change at RMA SF ( RMA Palo Alto is much more organized). Those reading, prefer…read morePalo-alto if possible. Facility Hygiene: There were swabs on the floor where blood work was happening. This is a significant concern for cross-contamination and medical safety. Restroom Standards: The washroom was notably unhygienic and appeared to have been overlooked. Nursing Care: I found the clinical care to be lacking in thoroughness. The nurse assigned to me appeared disengaged, as if completing tasks with minimal effort. Clinical Accuracy: Most concerning were the significant errors in the calculated numbers provided by the nurse. The discrepancies were large enough to raise concerns about the accuracy !

I left this fertility center because I came to have no confidence in Dr. McQueen or her staff. I am…read morea 50 year-old female that came to this clinic with two highly graded remaining euploid embryos. I was repeatedly given instructions by nurses that were wrong or conflicted with orders the doctor had entered into the patient portal. I was told to get blood tests that I didn't need because I was on another medication. I wasn't told about a certain test I could have gotten from my general doctor so I ended up being out of pocket for it. Complained to Dr. McQueen. Did not improve. I was given the wrong directions on how to administer two different medications during my FET cycle. And this happened after I complained to the doctor and she acknowledged my experience. She even told me that I should rely on the patient portal and not the communication portal from nurses. Who would assume they were being given wrong information and then know to check what the doctor ordered??? Utterly ridiculous failure to take responsibility for incompetent staff. I went to the Danville location for an ultrasound one week during my cycle, and they mismeasured (NP named Doris) the thickness of my uterus and made me worry that I wasn't progressing. The doctor's solution was to make me drive all the way to San Francisco to have her do it again when clinic staff in Danville should've done it correctly the first time. In addition to this, the two times I met the doctor, she was impersonal, rushed, and barely engaged me about anything. Mid conversation on the communication portal I'd be handed off to a nurse. Really felt like just a number or worse, a credit card from this doctor. On transfer day she didn't even know the sex of my embryo. Belted out instructions on her way out the door! Add to that I was told to get an expensive consultation and cardiac test merely because of my age (that I had basically already done at a previous clinic) and told to do so at the very last minute which delayed my cycle because of the late information. When I repeatedly contacted this clinic to ask why they hadn't told me about a $500 charge they never got contacted me back. Suffice it to say the transfer was unsuccessful and I will always wonder if it's because of the general negligence of the clinic on a repeated basis. I'm now put to the expense and trouble of having to change clinics again because I don't trust these people to touch me again. Just horrifically disappointing and I would never recommend anyone to this clinic. No one needs to be stressed out when they're trying to get pregnant. Doctors are responsible when their staff gives out bad information. And when it doesn't improve when you tell the doctor multiple times, it's the doctor's fault. Dr. Morin, director, do better running your clinics. (I'm sure the clinic will respond that they can't respond because of privacy laws. They give that canned answer on every review, and use it to avoid responding to people's substantive concerns. To staff: coming from an attorney, that is a BS response and responding on that level doesn't entail revealing any confidential information. Believe all of the reviews about the disorganization of this office and avoid it like the plague.)

The entire staff is incredibly knowledgeable and supportive. They have cared for me exceptionally…read morewell.

Staff is very helpful and informative, quality of care is amazing they go above and beyond…read more Definitely recommend

I received excellent care at this clinic, and am happy to recommend Laurel Fertility to anybody who…read moreis experiencing infertility or seeking to grow their family via IVF. Of all the options in SF, I'm so glad that I went with Dr. Smikle in part because he's an amazing, empathetic, friendly, and super knowledgeable specialist, but also because the experience felt much more personal and hand-held than what other clinics had to offer. When you're going through IVF, there are a lot of factors to consider like getting PGA testing done, storing eggs or creating embryos, getting biopsies/tests done on yourself, and managing a lot of medications that are time-sensitive- but none of this felt overwhelming while I was a patient at Laurel Fertility. My friends' experience at larger clinics and teaching hospital clinics sounded very impersonal, where they would receive (good) care but from lots of different practitioners (rarely the same one twice) and they weren't able to develop a 1:1 relationship with their doctors or nurses/phlebotomists. However at Laurel things were different, and you get to know your doctor as well as the clinic staff over time, and they really root for your success. The staff are there to comfort you when things are stressful or difficult, which is unfortunately a pretty common feeling when you're going through infertility treatments. It was truly an amazing feeling to 'graduate' from this clinic after a successful embryo transfer, and I'm thankful to Dr. Smikle and the staff at Laurel Fertility for their compassionate and professional care.

The process is ok , more or less decent but they stole my money . I paid cash for an initial…read moreprocedure that was then covered by my insurance . I submitted to the company 2x my carriers invoice showing they paid Laurel and have yet to get my money back , the reimbursement . They told me various stories about we will call you back after we review. It's been 90 days !

Dr. Cakmak is an exceptional reproductive endocrinologist--hands-on, intelligent, and genuinely…read morecompassionate. He never treats you like just a "patient"; he treats you like a person, listening closely and offering thoughtful, expert guidance. I have severe DOR, and Dr. Cakmak has supported my husband and me with incredible care and determination, always working toward the best possible outcome--and he has truly delivered. Our last RE left us feeling completely hopeless. We searched everywhere for help until my UCSF neurologist referred me to Dr. Cakmak. From our very first meeting, everything clicked. He draws everything out on paper, takes his time, and makes sure you understand exactly what's happening in your body. He is, without question, a true genius. What we appreciate most is his care, compassion, and commitment to our future goals. Five stars hardly feels enough for Dr. Cakmak and his team--Jill, Katherine, and Rae! They are truly the best in the business. You are in amazing hands with them!

I strongly advise seeking care elsewhere…read more You may meet your doctor at the initial consultation, but don't expect to see them again throughout your cycle. While you're told that your doctor will be "supervising," in reality you're shuttled between different providers: a nurse does your ultrasounds, another doctor reviews them, that doctor sends a note to a nurse, and finally the nurse calls you with instructions. This game of telephone is not only impersonal, it also led to miscommunication and errors in my care. And if you actually have questions for your doctor, good luck. The experience felt HIGHLY impersonal. If you have questions, you're told to ask your nurse , who often doesn't know and has to forward them to your doctor, who may or may not ever call you back. Often resulting in hours of waiting with anxiety. While this clinic may have decent success numbers, the process feels more like standing in line at the DMV than receiving supportive, personalized fertility care. With so many other options in San Francisco, I would not recommend choosing this clinic. Do not be fooled at the consultation.

I've been seeing Alison for acupuncture for years, and I honestly can't recommend her enough. She's…read morehelped me through chronic back issues that I struggled with for so long, and the relief I've gotten from working with her has been life-changing. Beyond the physical care, she's also supported me through some really difficult emotional and traumatic periods in my life. She has such a calming presence and creates a space where you feel safe, heard, and genuinely cared for. Alison is not only incredibly skilled, but deeply intuitive and compassionate. I trust her completely, which says everything. She's hands down the best practitioner I've ever worked with, and I'm so grateful to have had her in my life all these years.

Alison is incredible! I have followed her to several different locations for acupuncture over the…read moreyears, and she is absolutely the best I've ever seen. Whether she's treating my migraines, chronic shoulder pain, or sleep issues, I always leave feeling better and wake up feeling like a new person. I recommend her to all of my friends and clients. She is so kind and professional and you truly feel like you're in great hands. Thank you, Alison!

I came in for a 3D scan and this place did not disappoint. Carrie was so warm and welcoming from…read morethe moment my partner and I stepped foot through the door. During the scan, she would explain to us what we were looking at and what the baby was doing. She did the best of her ability to capture as many of the baby's features as she can (even though he was hiding behind my umbilical cord)- and at the end of it all- Carrie definitely executed that. We left the clinic having some great 3D images and videos and I couldn't be any happier. It was such a great experience for my partner and I. Highly recommend!

They treated my wife and I so kindly and professionally. Nice greeting when we walked into the…read morebuilding. The technician had just as much fun doing the ultrasound as we did.

I was traveling to San Mateo for work and needed help with my progesterone injection (I can't do…read morethe massive needle by myself). I am SO glad I found InjectIVF (referred by my IVF clinic) - they were SUPER responsive and my nurse, Brianna, was the absolute best. She was communicative, showed up early, gave me painless shot (wow!) before heading to her next appointment. Strongly recommend!!!!! I would absolutely use this service again.

When it came to the in oil injections, I was feeling pretty overwhelmed. I asked my clinic for…read morerecommendations for a nurse to supervise in person. Out of the three recommends, InjectIVF was the only one that could come to marin county. I scheduled 5 coaching sessions, but ended up only using 4. They only charged me for the coaching sessions I used. This was all scheduled two days before I started, and scheduled through text messages. I highly recommend it. My partner and I learned a lot and felt way more comfortable. We learned more techniques than our clinic included in instructions -- and it was nice having a professional check that we were doing everything correctly. Thanks for these techniques it's been pretty painless.

This review is long overdue. I went to Dr Lee after 5 years…read moreof trying to conceive, having tried everything and exhausted all options. I was mentally and physically drained after years of alternative therapies, fertility massages, acupuncture with different practitioners, HSG, 3 rounds of failed IVF and multiple miscarriages. Apparently my eggs were all abnormal and fertility doctors gave me a 1% chance of getting pregnant. Defeatedly, we began looking into donor eggs and adoption. Then a friend suggested the book "Making Babies" by Dr Sami David and I had a phone consultation with him. At this time, I was 41 and he convinced me to try one more time to have a baby naturally. I found Dr Lee on Google and skeptically began a 3 month treatment program with her - acupuncture weekly with Chinese herbs twice a day, 6 days a week. My husband and I were also very strict with our diets - no alcohol, sugar, pasta, limited beef, no tofu. I had an inkling that I was pregnant about 12 weeks into the treatment but didn't want to get my hopes up. It was too early for a pregnancy test so I mentioned it to Dr Lee. She adapted her treatment in case I was. My pregnancy was confirmed and my OB/GYN began weekly tests with me as I was considered 'extremely high risk'. They expected me to get gestational diabetes with a high chance of abnormalities. I continued treatment with Dr Lee during my first trimester. She helped me with nausea and general well-being. In the end, I had a smooth pregnancy and gave birth at 42y.o. with absolutely no complications as my OB/GYN kept on expecting. My beautiful daughter is now 20 months old, very happy, healthy and bright. She is truly a miracle and would not exist if it weren't for Dr Lee. We truly cannot thank Dr Lee enough. To women out there reading this, I wish you all the best. Know that there are others going through this long exhaustive journey and you are not alone. Miracles do happen!

Dr. Lee is amazing at what she does. I saw her because I was having issues conceiving due to my…read morePCOS. We did acupuncture and herbs weekly and got pregnant after a few months. Without her help, I wouldn't be pregnant today. I did acupuncture without herbs for 12 more weeks during first trimester to prevent a miscarriage. I finally made it to 2nd trimester and the baby is looking really healthy.Lily working at the front is also very nice and sweet. She is very efficient at packing your herbs. I recommend coming here if you're having a hard time conceiving! I cannot thank you enough, Dr. Lee. They're only open once a week, on Wednesdays from 1:30pm-6pm.

Poor after care. No follow up. Poor results. We were not impressed and disappointed with his care.read more

I cannot say enough positive things about Dr. Turek. He brought my wife and I back from a fertility…read moreabyss, twice. I will never forget my interactions with him. He is kind, caring, empathetic and has a celebrity-like quality. I see angry/negative reviews and the problem I have with them is, I doubt Dr. Turek looked at anyone and said, "I can fix this without a doubt". If you're looking for certainty, I think it is highly unreasonable in this area. My wife and I understood this but would have stopped at nothing to build our family. I understand the cost involved is staggering but if Dr. Turek has any guidance it is worth following based on your desire and resolve. Diagnoses: Azoospermia Treatment: 1. Sperm mapping. 2. Varicocelectomy 3. As a result of the varicocelectomy not correcting, I underwent microTESE. One of the most important points I would like to make is, at the time of treatment I was in my mid to late 40's. I had never been under general anesthesia, been operated on nor had stitches. I was TERRIFIED knowing what I was about to go through. Literally my worst nightmare come true. I still have spontaneous thought inducing panic about the days leading up to my surgeries. I would do it all again without hesitation if it was Dr. Turek who was my physician/surgeon. I felt he was truly invested in our success and my care. He knew and understood my pain and anxiety. He knew how important this was to my wife and me.