Just moved to town and was referred to Dr Henrich's office by a few people. I booked my appointment…read moreand after an assessment, was told I needed to have my tooth pulled. Not even gonna lie.. I was a little scared lol. The follow-up appt was scheduled within the month, and Dr Henrich's crew made me feel super comfortable with the upcoming process, and alleviated the anxiety I was feeling. The process went smooth! He and his crew are great people and most importantly.. no more tooth issues! Would recommend my friends and family to Dr Henrich's office!

First dentist I've gone to outside of Cali! Staff was very friendly. Very comfortable atmosphere!…read moreHaven't had a cleaning done for a while but they did a very thorough job, highly recommend Kelly S Henrichs, DDS. Will definitely come back if I'm still in Kansas. Appreciate you guys These guys take care of you!

This is hands down the worst dental/orthodontic office I have ever dealt with…read more First, the office staff is rude, unhelpful, and refuses to answer questions or return phone calls. I repeatedly asked for callbacks and never received one -- including requests to speak with a supervisor. I was told it could take over 7 days to hear back... and I never did. They told me my 9-year-old daughter needed braces, but that we had to wait six months for baby teeth to fall out. In December, I called simply to get an estimated cost so I could plan my FSA for the upcoming year. They couldn't give me any information and again refused to escalate my concerns or return calls -- even after I tried transferring to their Dodge office. Because this office has been such a hassle, I scheduled a second opinion with another orthodontist. That office requested a referral, and this office refused to send one, claiming my child had poor dental hygiene -- something that was never mentioned to me in person. I took her to a new dentist immediately, who told me she has perfect dental hygiene and provided a referral on the spot. At my last appointment with this office, I was also told I had to pay a $50 copay. My new dentist confirmed that copays are only required for treatment -- cleanings and preventive care are covered 100% by my insurance. When I called to request a refund, I was told I would only receive $16 back, claiming my insurance didn't cover their full cost -- despite being told otherwise upfront. Nothing about this office is easy, upfront, or transparent. Between the misinformation, refusal to communicate, and lack of basic customer service, this experience has been incredibly frustrating. I absolutely do not recommend this office.

Everybody was super nice and sweet The only problem was he made a recommendation and he wouldn't do…read morenothing else but what he recommended even if my insurance paid for everything individually he did not want to do that. He wanted to do only what he recommended and I'm not comfortable with the fact of being in sedated, and there was a way around that, but he refused to do it because he wanted to do all the work at once which I understand the recommendation of the dentist is important, but the patient being comfortable and allowing their insurance to pay for it instead of out-of-pocket would be nice to