The staff were super sweet and helpful! The store had a massive selection of trading cards and I…read morelooked through them for like an hour and they were happy to keep getting boxes out from behind the counter for me. There were also some really cool video games and big posters. The prices were great too! I would really recommend this store and it's great for gamers and collectors. Definitely stop by if you're looking for video games, consoles, figurines or anything of the sort!

Five thumbs down. Do not trust repair service here…read more Phone was in worst shape with new problems after they had it for a week. For example, not reinstalling all screws, not properly gluing, over heating new problem, camera not focusing new problem, and destroying the power button connection from the button to the board.

Went there on a Sunday at 12:30 and no one was there. Don't advertise hours you are too lazy to…read morework. Never gonna shop again esp with a game stop at the mall

Staff is super friendly and helpful, definitely would do business with them again in the future!read more

This was one of the most extensive and all encompassing collections of records, cds, and DVDs. The…read moreVHS selection left a bit to be desired but it was more than made up for by everything else. Prices were great, too. I didn't interact heavily with the staff, but what little interaction I had was very pleasant. A great experience and a great shop, I highly recommend it.

I'm glad Lubbock has a legit record store in town. This place really checks all the boxes. Records…read moreand CDs galore, plus an entire half of the store dedicated to DVDs and video games. There's also a smattering of fan goods and collectibles. Plus, this appears to be the go-to store for local concert tickets. I've been tracking down CDs that were once a big part of my teen and young adult era looking to replace that feeling of listening to a full CD through from beginning to end. I came across a copy of Hoobastank's first album and bought it without much thought. It was $6, honestly a bit high, but I like that album. The staff member helping me was great and went above and beyond. They didn't have much else I was looking for, and records aren't really my thing. Definitely worth a visit for y'all vinyl lovers out there.

Pretty cool store! This was my first time in one. I e seen them before but never went in…read more They sell a lot of records, DVD's, books and more. It appears as though you can sell your items or trade them. My daughter bought two comic books. I just looked around although I saw a record I wanted. I have 5 that I've bought since being in TX. That's enough lol!

This review is mostly a copy of another review of a different location for this exact same chain…read morestore. As a bit of a lifelong closeted fantasy and pop culture fan, I love that this store has come along. I just wish it had been around when I was a teen. This store (and any location, really) is fully loaded. I'm going to let this review be taken over by a huge list here that still doesn't capture everything. - tarot and oracle decks and books - spellbooks, metaphysical, witchcraft, runes - goblets, mugs, candles, sage, palo santo, incense, wind chimes, crystals - buttons, pins, keychains, jewelry, stickers - vinyl and CDs, used and new, and players - musical instruments (ukuleles, guitars, and more) - t-shirts, hats, backpacks, and socks - pop toys, squish mallows, stuffed animals - audio books and movie DVDs - majority of the store is books of all kinds - always worth a look at the clearance section - puzzles, board games, tabletop trading card games like MTG and Pokemon - children's toys, Legos, Nerf, action figures - calendars, planners, journals, inspirational wall hangings - manga, anime, comics (DC, Marvel, and more) - video games for all systems current and past - Fred and Kikkerland knickknacks - mystery mini boxes, pouches, gaccha collectibles - antique/linen postcards - fantasy dragon and fairy statues - fandom specific collectibles (Harry Potter, Disney, and more) The store seems in constant disarray simply from the fact that there is so much variety. Literally nothing is fully alphabetized, and asking someone to look up an item you're searching for is mostly pointless beyond them being able to tell you it's most likely "somewhere" in the store. This is my biggest gripe here. However, if you're accustomed to searching through piles of random objects at places like thrift stores and secondhand stores, you may enjoy going on the hunt at this store too. They buy an array of pre-owned items here too. But worth noting that if you sell here in the morning then realize you forgot something and come back, they will not buy from you again in the same day. They lose stars for that inconvenience factor, too. I would imagine that based on need, they will buy anything that they would sell. I've personally sold Magic the Gathering cards here before. Value given in store credit is higher than cash, but be prepared to feel ripped off either way. Prices on used items are decent, but on new it can often be huge compared to buying online ($60 vs $35 in one instance). This is otherwise a great store to burn time in reading and browsing.

The staff there NOW is very welcoming and can help you with anything you ask. I've always had good…read moreexperiences with this Gamestop and I've been coming here for quite a while.

These are the most rude and insulting employees I've ever seen. It's a VIDEO GAME STORE why in gods…read morename do They need to be so insulting, always giving attitude, acting smug, ignoring customers at the register, the place always has trash lying around. I have no idea what happened to This place but the management is bad, his employees are miserable at their alleged stressful jobs of selling video games and toys.

Elijah was super nice and helped me find what I was looking for. Definitely worth going back if…read morehe's working!

Horrible service I will drive to the other location out of my way will not go back to this location…read morehe tried selling me the digital game for 79.99 but it's only 29.99 when I showed it to him in my phone he changed it I purchased 2 wallets also they forgot to put in my bag good thing I looked in the bag before I left the store he wouldn't apply the coupons I have in my account told me to come back with my receipts after and they will refund me

Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

I really enjoy shopping at Ollie's Bargain Outlet. They usually have good-quality products at very…read morereasonable prices, and it is a great place to find deals if you do not mind the selection changing from week to week. The store is not always clearly marked, but it is fairly organized. You can usually tell what section you are in, whether it is toys, automotive, home goods, or something else, which makes it pretty easy to figure out if they have what you are looking for. That said, customer service has not been a strong point in my experience. The employees are not usually very helpful, but most of the time that is not a major issue because the store is easy enough to shop on your own. The only significant problem I have had involved my grandmother. She walked behind the counter area to look at some Christmas bags that were displayed back there. For context, this location has several registers, there was no clear sign or barrier indicating customers could not step into that area, and there was merchandise displayed on the wall behind the counter. It seemed like an easy and understandable mistake. Instead of simply explaining the policy respectfully, the cashier was dismissive and unprofessional. My grandmother explained that she was only trying to pick out the bags she wanted to purchase so she would not have to describe 15 different bags to someone who would then have to walk back and grab them. The cashier called a manager over, and my grandmother said she would wait for the second cashier to open because of how she was being treated. The employee then continued making unnecessary remarks. Overall, I still like Ollie's and will continue shopping there for the deals, but the customer service could definitely use improvement. A simple misunderstanding should have been handled with basic professionalism and respect, especially toward an older customer