The staff is so friendly and always willing to help! Not to mention they are all dog lovers, so you…read moreknow they are good people! So glad to have a local store to help with our home improvements.

How does walking in to have keys copied end up with an employee screaming at a customer to, "get…read moreout of her store?" How does a store go from eliciting words of praise one day to the worst customer service experience of the year? I went to Raks to have some keys made. Simple, right? If only that were true. I presented three keys for duplication. The rep, Josh, advised that he may not have a blank for one of the keys, to which I responded, "leave it out, I have copies of that one." Unfortunately, Josh was new and fixated on making all three keys. Once again, I asked that they leave out the difficult key. As a customer, I have a right to decide what I want or don't want to buy. I was irritated, but polite. Fast forward to checkout. The price was more than expected for a couple sets of keys and a length of chain. I asked the cashier to double check. She told me that the difficult keys were $4.99 each to which I replied, "I told them to leave that key out." The next thing I know, the cashier, 'Louise,' is repeatedly screaming at me to, "get out of her store." UNACCEPTABLE. It's not her store. If it were, she wouldn't be in business very long screaming at customers at and chasing them out of the store. I've spoken to management. I've contacted Do-it-Best. I am hopeful that Raks will make this right. How, you may ask? I would like a personal apology from Louise. Anybody who so freely and openly verbally abuses another human being in the course of business should, be held accountable to face that person in apologetic remorse. In this case, I'll settle for feigned remorse. Review will be updated upon resolution.

Gabriel did quality work on our countertops. We absolutely love it and will be referring friends…read moreand family. Excellent experience!

Chad and Rob came to my home and repaired an older fountain for me. There were some issues with…read moreit, and they took the initiative to figure out how to fix it. They're very nice, reliable, and reasonably priced. I'd use them again if I have a fountain issue, and highly recommend their services.

Since they would not honor their warranty, we had to remove their roof and have someone else…read morereplace my roof (less than 2 years old). Would not return calls or honor repair agreements. Many no shows. Found it saturated with water. Also they installed over two previous roofs. The whole roof was a loss. City verified it was installed incorrectly and against code Do not recommend

Very kind, professional, and knowledgeable. I am very happy. The woman who answers the phone is…read morevery sweet and respectful. The man that does the work is very knowledgeable and respectful and they are just great to work with.

I worked with this fine company on February 16 and February 17 of 2025. I'm getting my house ready…read moreto list for sale, and wanted to have a few things cleaned up and prepped to improve the visual appeal. At first, I contracted with them to do power washing outside. That included the patio, windows, and some of the structure. They did a fantastic job. However, some of the grime on the garage doors simply could not be removed and we agreed to proceed on painting. The painting basically changed the whole appearance of my house. Eric is the leader of this team. He is friendly, professional, punctual and easy to work with. I recommend him absolutely highly.

Have received nothing but the best service from LR Sales. Recently purchased our 2nd tractor from…read morethem and they did our annual service on our 20 year old tractor. We also use them for our implement purchases.

Spoke with The Owner Lorenzo and I'm In Disbelief on how they treated me after purchasing a New…read moretractor from them. Had a few simple diagnostics Questions and was told Bluntly before Even finishing my sentence I will not Help with anything but to Re Read the Manual for any help. And to put the Cherry on the Top Mr Lorenzo thought he hung up with me and Over heard Him telling a another Coworker That he was glad he made the sale with me and glad he doesn't have to "Suck A** because the sale is Final. Please if I Can Reiterate to Go Else where to spend your money Please don't help this Family Owned Business. It was Totally Unprofessional and Should be Ashamed of Lorenzo's Action.

Randy and his crew are the best. They did exactly what they said they would do. Reasonable pricing…read more Made this move for me, a recent widow, so easy and painless. Great customer service and communication! I can't recommend them enough.

Was looking for a saddle for my wife and I. Couldn't be more glad I found Dans shop. Great service,…read moreeven better saddles. Each saddle is restored with careful thought and brought back to life. Also carries new saddles, tack and makes custom leather for all your tack needs. I have bought 2 saddles from him and will be back!