1. Hubert Family Dentistry

1. Hubert Family Dentistry

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Evansville, IN

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Hubert Family Dentistry

5.0 (3 reviews)
Closed 7:00 am - 2:00 pm

Services - Hubert Family Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Hubert Family Dentistry Photos

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7 years ago

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Merit Dental

Merit Dental

2.6
(5 reviews)
2.0 mi

Was A patient thee for 32 years ,My dentist there retired last fall and they brought in a new one…read moreand office staff.The clinical staff is excellent however the office staff are rude,hateful and totally unprofessional , Office manager billed my old insurance company and never sent in the requested info to my insurance company in March of 2025 .fast forward to March of 2026 and I start getting a bill because he did not do his job it took me 4 months to get it corrected and in the meantime the office manager had me released from the practice( I was looking to leave anyway) and tried to Balance Bill me which was illegal stay away from them Clinical Staff is excellent office staff not worth the powder to blow them to hell so glad my days There are over with

The manager Elizabeth is incompetent and rude. I called twice after receiving a two bills in the…read moremail after my cleaning. Keep in mind, I have dental insurance and all the procedures should've been covered. I called the manager Elizabeth after receiving the first bill. She said that she would resubmit the claim to my insurance. I then received another bill for the full amount 30 days later. I called Elizabeth again, this time she told me I had to call the insurance company and figure out why my claim hasn't processed and paid. She said that it's not her job to figure out what my policy covers. I asked her what the EOB stated regarding no payment. She LIED and said that they don't receive EOB's(a doc which explains why a claim paid or didn't). This is medical billing 101. Health insurance companies always notify the provider with an Explanation of Benefit. I called my insurance and confirmed my procedures are covered. The rep also confirmed that they always notify the provider on how a claim processed and paid and whether any lines denied. Even more, the rep confirmed that Merit dental submitted ONLY ONE procedure code instead of all four. I will not be returning because of the horrible/unprofessional interaction with the manager. Elizabeth, you need to get a grip. The dentist and hygienist were professional an nice, though!

Hubert Family Dentistry - generaldentistry - Updated July 2026

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