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    Hudson Valley Swim

    5.0 (1 review)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Hudson Valley Swim

    Group fitness

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    1 month ago

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    Ask the Community - Hudson Valley Swim

    Aqua-Tots Swim School Richmond - Midlothian

    Aqua-Tots Swim School Richmond - Midlothian

    3.7
    (38 reviews)
    2.2 mi

    Employ more compassionate "coaches" who actually enjoy children...dont traumatize children or…read moreparents. UPDATE: The manager worked through the incident with my granddaughter and seems to have the kids success and experiences as the priority.. so I changed my rating to a 4 in hopes that my granddaughter will be successful there.

    My 2-year-old daughter previously took swim lessons at Goldfish and LOVED her experience there. We…read moregot a gift card from a friend to Aqua Tots and decided to give it a shot. We took one class here and it completely traumatized her. It was not explained to us that Aqua Tots uses a "pro submersion" technique. On her first class, a stranger held her under water for 5 seconds. She screamed and cried. (Wouldn't you if a stranger held you under water?!) She told us for days that she didn't want to swim anymore. We returned to Goldfish and, after 3 weeks of warming up to it, she is back to loving the water (and goes under of her own free will.) She still tells us to this day that she doesn't want to see the "mean" teachers at Aqua Tots again. We reached out to Aqua Tots to see if this is their normal practice. They explained that it is. That's fine- we obviously do better with the teaching methods used at Goldfish. BUT they refused to issue a refund for the remaining months that I had pre-paid as all sales are final. Lesson learned: DO not pre-pay in advance until you give it a try. And (in my opinion) go to Goldfish instead.

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    Aqua-Tots Swim School Richmond - Midlothian
    Aqua-Tots Swim School Richmond - Midlothian
    Aqua-Tots Swim School Richmond - Midlothian

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    American Family Fitness Midlothian

    American Family Fitness Midlothian

    3.0
    (55 reviews)
    4.3 mi

    Beware of Janet! I had two interactions with this person and both were negative. After the second…read moreI immediately asked to cancel my membership. One of the other staff members asked me to wait and to speak with the GM Sasha. Later in the evening I asked to speak to her but she was gone for the day so I asked for another manager, who happened to be Janet! She was eager to have another staff member cancel it for me without even making an attempt to apologize or ask me to reconsider. Before leaving the gym, I asked for Sasha to reach out to me the next day, but when 3:30 pm rolled around I had not heard from her so I called her. She didn't even make an attempt to ask what had happened or why I was so angry that I asked to cancel my membership so quickly. She also knew exactly who I was because she never even asked for my name which means she had gotten the message about reaching out and chose to ignore it. I don't want to bash all the staff as most are very nice and welcoming, but I would have expected more from the club leadership. I would also note that if your considering joining the men's locker room Sauna has not worked for years now and the club leadership doesn't seem to have any plan or intention on fixing it.

    I figured since the outside temperatures have been soaring into the 90's, I would give Lauren's…read moreprevious response a check. First, the exercise pool is not adjacent to an exterior wall. Second, if the outside temperature does influence the pool's temperature, then why is it still cold (83 degrees vs 86 degrees)? The shower on the men's side is still closed due to an unsafe and inoperable light fixture. The sauna has been closed for months. And, now the hot tub has an inoperable piece. Maintenance has to be a top priority to keep customers happy. Too many of my swimming buddies are going elsewhere.

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    American Family Fitness Midlothian
    Santa visit to the KidZone
    Santa visit to the KidZone
    American Family Fitness Midlothian

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    Hudson Valley Swim - swimminglessons - Updated June 2026

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