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    Riverside Outfitters

    4.7 (82 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Riverside Outfitters

    Team building activities

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    Great time with our Great guide, Carrie
    Paul A.

    I wanted to do a team building experience for our new team members at work. The folks at Riverside were easy to work with through the booking process. Our guide, Carrie, was awesome. Her energy was infectious and knowledge of the city was fun. I highly recommend Riverside and definitely suggest requesting Carrie

    Beverly W.

    We had a blast today on the river with our first white water trip. Hayley was a wonderful guide and very knowledgeable!! Thank for a fun day!!

    On the James river
    Nick C.

    Thank you Charles and riverside outfitters for the most fun I have had in a long time. First of all Charles was amazing in so many ways - told us how to white water raft which we never done, made sure we had as much fun as possible and where to swim, made sure everyone had snacks and water and told us so much about the river and surrounding neighborhood ( thanks for the food recommendations they all where 5 stars). I would recommend this company for ease of everything and also for the great guide.

    Chris H.

    Excellent rafting experience and excellent guides. Two big rapid hits. One Hollywood and the other at the end. The stop at the end everyone gets off the raft and watch those who want to surf the rapids or flip the raft.

    Chad Y.

    Had a blast today even though it was raining a bit! I've been down many rivers and the staff here were the best from any other establishment I've been to. From the front desk to the driver and our tour guides 5/5! Definitely check these guys out for a great time!

    River rafting
    Lauren E.

    What a cool way to explore Richmond! Our guides were really thorough and fun. You could tell they loved what they do and enjoy taking people out on the water. We got to float in the river during calm water, heard all about the city, took in the views, swung off a rope swing, and paddled through class 3-4 rapids. What a great experience! Highly recommend for tourists with a taste of adventure or even just a fun couple hours out on the water. Go check them ou

    Outdoor patio and chillin' area.
    Damian L.

    My fiancee and I were invited by a co-worker to go kayaking down the James about a month ago. Having only kayaked once (but enjoyed it!), and on a lake, we thought it sounded pretty fun, so we decided to go. As the day came closer we weren't sure how dangerous kayaking down rapids were (lakes are much more calm!), but we were excited all the same. And what a blast it was! We did one of those guided tours where a small group of 5 - 10 people kayak down the river together with one or two guides showing you where to go to avoid certain death (kidding) and in general how to get the most out of kayaking. Our guides were Amelia and Mary and both of them were fantastic! They taught us the basic paddle strokes to maneuver around the river, best ways to face the rapids, how to avoid the rocks, and what to do when you still hit them anyway. Not that kayaking itself isn't fun, but having guides who really enjoy doing what they do is a fun thing. Cost wise, the experience was fairly light on the wallet. It was roughly $50 a person which covers the shuttle from their building to the river, kayak rental, beverages, and a snack break mid way. The whole experience was about 3 hours with a good couple hours of river time. For anyone unsure if they should do the Upper River or the Flat River course, do the upper river. This is the one that contains rapids, and while they're only Class I and II, they're really fun and anybody should be able to handle them, I really don't have anything bad to say about the company. Besides kayaking, they also offer Stand Up Paddle Boards, White Water Rafting, Tubing, and a shop. If you don't want to do a group / guide thing, you can also rent the boats too. People were also hanging around the building because it seems like a pretty laid back and chill place to spend a couple hours after boating on the river. If anybody is looking to do something a little adventurous and fun and Kayaking sounds fun, by all means give Riverside Outfitters a go. Tons of fun and I know they'll be seeing me again in the future.

    We loved our experience here!! The staff was incredibly kind and helpful. Our two hour kayaking trip (tandem) was fun, affordable, and easy. Highly recommend.

    Nina P.

    I took my 8 year old white water rafting for the 1st time and we had the best day!!! Our guide John was so patient, knowledgeable and Safe! Definitely recommend and would go again. Laod back place, with just a real (and chill) vibe.

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    Doesn't look like much when you walk past, but is totally worth it to take the day and spend there. Had a great time and stayed safe!

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    Page 1 of 3

    Ask the Community - Riverside Outfitters

    Review Highlights - Riverside Outfitters

    James "on the James" made it fun and educational with rafting knowledge but light hearted jokes to keep it fun!

    Mentioned in 22 reviews

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    Huguenot Flatwater - Huguenot Flatwater on the James River -- on Saturday, 21 June 2025

    Huguenot Flatwater

    (3 reviews)

    Southampton

    We headed to Huguenot Flatwater last night to do some kayaking with our group. It is very easy to…read morefind, and there is a small parking lot there. I can see it being frustrating to find a spot as it gets closer to boating season though. I was not a fan of the boat launch area, it's design was not very user friendly for easily getting into your kayak. You have to step off a ledge into your boat, or use the small muddy area to load and push off. The point it puts you into the river is great though, and you can go left for a nice paddle up to Bosher's Dam.

    During this crazy time of Covid and politics, our priorities have shifted from dining out…read morefrequently, to attempt a more healthy lifestyle of cooking most meals at home, and seeking out alternative sources of entertainment, ones that permit us to breathe in fresh air, enjoy what nature has to offer, and maintain social distancing. So, after visiting a few terrific Virginia State parks, renting kayaks, we decided that this would be something we would like to do regularly, and purchased our own boats. How many times have you crossed Huguenot bridge and thought, oh neat, look at the people kayaking, what fun? Yea, that has been me for years. So we decided to check out the Huguenot Flatwater put-in area and while it is a challenge, it is doable. By this, I mean, it is CRAZY steep, there is a ramp that the "fit and brave" smaller and experienced kayaker can attempt. For us, we carried our kayaks down the steps and were able to launch from there with relative ease. The main issue we had, was that it got super busy, and it was really noisy with the constant sound of vehicles on the bridge. We paddled down river for a bit but decided to play it safe and head back up river so we could float back and were not fighting the current and didn't get too worn out. When we were about ready to head back in, there were so many people trying to put in, that people were having to wait to get out. And then a bus load from a tour company came and we decided to head over to where a trail end let out on the river, decided it was safe, and we carried our kayaks through the trail and back to our car. Not far. The "coolness" and novelty of urban kayaking wore off within 5 minutes of being in the river. It wasn't peaceful at all, but we did get a decent workout and enjoyed the views. We will definitely continue to seek out different places to kayak, and kudos to those who love the adrenaline of being in that environment. I personally just prefer more quiet and fewer people.

    Massanutten Adventures

    Massanutten Adventures

    (20 reviews)

    Amazing experience for all skill levels. Perfect amount of time on the water! The views and rock…read morefaces were beautiful! our kids loves seeing the cranes, bald eagles, wood ducks and so so many turtles! Steven was amazing and helped us understand where to go. Easy transition on and off the water. Best part of our Massanutten trip!!

    Stephen was great! Not only did he load and unload all our boats, he also emphasized safety, was…read morehilarious, and was basically a tour guide on the ride to and from the river. The scenery was beautiful, the gear was well-maintained, and the 7-mile kayaking route was both relaxing and a decent challenge. Keep in mind that you must have shoes with a closed or strapped heel (no slides or flip flops). It comes in handy. And make sure you have sunscreen, a hat, maybe some sleeves, and snacks/water. In the fall, the water can be low. There will be obstacles, but follow their tips and you should be able to navigate around them (or over them... the "scoot" technique was key). It may not be easy but it will be gratifying! The rapids aren't too rough on a nice fall day, but you may need to work to get out of shallow parts. The faster flows are a really good time but it's not like whitewater rafting or anything. Most of the trip was like a lazy river, but with some quick, low rapids to make it a little spicy (in a good way). The water was clear with lots of fish, birds, and beautiful leaves about. Would absolutely go again!

    Kayak Richmond

    Kayak Richmond

    (3 reviews)

    My friends and I were looking for something different to do so we decided to give kayaking a try. I…read moream SO glad we ended up with Spence! He's incredibly friendly, knowledgable and chill. He gave us all really good advice that we would not have known otherwise (watch the water for ripples, that's where you'll get stuck on rocks, hold the paddle exactly like this, make sure if you ever go on your own you have a life jacket on the boat otherwise you'll get fined, etc.). Best of all he's just great to be around; he's fun and chatty and you can tell he loves the outdoors and his job. I think the best way to sum it up is to say that everyone in my group left the trip and said they wanted to purchase kayaks of our own! Maybe another guided trip or two isn't a bad idea, though, as the James is a tricky river...

    This is so sad that I am the first reviewer...I hope more will review…read more I was looking for something different to do and saw a Living Social Kayak offer from KR...so, I figured "why not?" I called and Spence is just the nicest, most down-to-earth guy. Very calm...even after I told him that this was going to be my first time and I have no clue what I am doing or even what I should wear. 8am on a Saturday...I was not pleased...until I was in the water. Got to the site and the instruction was great! Brief, yet everything (I think) that we needed to know. He did everything...dragged the boats down the landing....held it while I cautiously got in....and off we went. I got into my own little zone and just paddled. Spence came and got me and we chatted for a bit....nice, nice guy. I cannot wait to go again!! So, for the suggestions...there are always suggestions. It would have been cool for Spence to have had everyone in the group introduce themselves. It was not until just before we ended that I found out that someone else on the trip and I work for the same company. I think the website needs some updating. Spence mentioned a moonlight paddle. This sounds wonderful to me, but I cannot find it on the site.I need to plan a bit further in advance than most people (I travel a lot) and knowing this schedule earlier would be helpful so I can plan my travel around events such as this. Low key, no frills, quality equipment, and nice guy!

    James River Runners

    James River Runners

    (19 reviews)

    We pre booked a group of nine prior to arrival after calling directly to have a few questions…read moreanswered. I'm unsure who we spoke with over the phone but they were pleasant. First hiccup was check-in when the parking attendant couldn't find our reservations because she confused the first and last name of our reservation. We were frustrated trying to locate our reservation confirmation with spotty cell service and calling a similarly named company to confirm we were at the right location. She was apologetic after the mistake but didn't provide much direction after our waivers were signed. We walked to the building to confirm our reservation again and had to request life jackets for the children in our group. Life jackets are provided free of cost. We waited for other groups to gather for a brief instruction which included information on an island that can be stopped at, some points of reference for the tube float and instructions for exiting/ time to return by. The gentleman instructing was kind and personable. Transportation is provided upriver. The bus left after confirming everyone had a tube with no further instruction and no staff stationed at the entry point. We had no instruction that there was a basket with rope at the side to rope tubes together. This was pointed out to us by others tubers that were present. We spent the extra $10 for a 'cooler tube' which was a regular tube with two pieces of rope tied on to form an X in the center. We had to add ropes to our cooler tube to ensure our backpack cooler stayed in the tube. The entry point was nothing more than a step sandy path directly into the river. Shoes are required and a necessity as the depth varied and there were a lot of large rocks/ fallen trees that were difficult to see underwater. Once settled we joined many others on the river as it was a hot July day. The float was enjoyable for the most part although one of the ropes that I used to attach my son's tube to mine broke (not came untied) in the river which was frustrating. We opted not to stop at any islands and there was no signage for our float other than where to exit. The exit itself had some small rapids and I felt that the current picked up close to exiting. There were staff at the exit but they offered to cut ropes and take tubes to shore not to offer any assistance to those exiting. Again the depth fluctuated and there were large submerged rocks at the exit which were difficult to see/ navigate underwater. While this was my first time tubing, I have canoed and kayaked (in another state) before and was not as pleased with this experience as I have been with prior river rental experiences.

    Such a fun adventure. Definitely recommend…read more You drive through a little town and think you are there but you still have a little way to go. We drive down these windy skinny backroads and finally get to your destination. The staff helps you park and tells you to go to the office for your appointment. In the parking lot there are port a potties as well as changing rooms. Get yourself situated and head to the office for orientation. Make sure you apply a good amount of sun block. After the safety talk you get on a bus and head to the river. The bus was nice and bumpy and just the start of the adventure. When the bus parks you get your tubes and get into the river. There was a State Trooper sitting at the beginning so make sure you are following all the rules. You need to climb down a steep river bank and then get into the river. Make sure you are wearing water shoes. Plan on the adventure being a few hours long. The river wasn't too high so the water didn't move too fast. If we didn't stop it would have been about 2 hours long. Bring a lunch and hang out at the beach midway to extend your day. Get yourself a cooler tube. Bring a good size cooler. Look at the pictures. The one I brought was a little small. When we were looking for beers it was a little difficult because I had to more the food to get to them. It is tough to do when you are sitting in a tube.

    Virginia Outdoor Center - Pick up sight

    Virginia Outdoor Center

    (20 reviews)

    This place is amazing! The staff if great and super friendly. The launch site is right there and…read moreyou escort yourself out. I like that because you dont have to wait for a bus or other people. The river portion is everything because it starts out slow then you drop into a few "just right" rapids. There is a spot to jump off some rocks, my son loved that! At the end you come out to a ricer beach area , where you can play in the water or walk your tube up to a shaded spot wnd wait for the bus. The bus is cool little way to end the trip! Plus you can get right back in the river and do it again!! Second time in a month I have come and keep getting new friends to experience it!

    It is a shame to give this facility a bad review. The owner, Bill, was wonderful. The land and…read morefacilities were beautiful. The point of this review is not just to inform potential customers of the abusive treatment of staff but to try to reach Bill to let him know that he needs to change his staff. Candy, the seeming manager of the outfit, was positively awful and noted as a 'Karen' in other reviews. As stated in other reviews, Candy's abusive attitude while in a leadership position has also permeated other aspects of this organization, sometimes putting children in danger. Candy's abusive behavior includes but is not limited to yelling while contradicting what the owner had told us the night before, demanding 30 minutes before time to leave that we were to do a mandatory service project that she had mistakenly left off the official paperwork, and was not explained to those present until pack out. Candy's response to being questioned about the contradictory information was to alter and resend official paperwork and change the website afterward. When Candy was allowed to communicate directly, she remained silent when proven wrong and instead sent false emails regarding conversations to other organization members. Other than that, our canoeing instructor was gruff but incredibly knowledgeable. The students had the most comprehensive canoeing instruction I had ever seen, and the instructor enabled them to meet their goals. That said, if you go for canoe instruction and get Mike, he will scare the students if they are not forewarned. Please help your students to be active participants and answer questions. Pre-education in canoeing may also help as he tends to ask questions about things he has not yet introduced.

    Riverside Outfitters - rafting - Updated June 2026

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