I just received notice that MES sent us to collections for my son's appointment that was still in…read moreprocessing. When I called to make an appointment for my family. I referenced both insurances (BCBS Wellmark and VSP) that my family was covered under. MES scheduler said that they could process our insurance. I proceeded to make 3 appointments (all the same type of appointment) for my family. We all had appointments on the same day and at the same time. We were split up for our appointments. After our appointments, I had to run my younger son another appointment.My older son was still in his appointment so my husband stayed behind to check everyone out. At the front desk, he was told that they could not accept our insurance...which was not what we were told upon making the appointment. I called and emailed multiple times, trying to remedy this and work something out. I called both insurances, on the phone with them for over an hour each trying to get them to process all the appointments or tell me how to remedy. The insurance company clarified that my older son was coded a way that they could not process. When I called back the MES team to notify them what both insurances said, they were no help and took zero accountability. I requested Dr. Watkins to review the appointments, which I was informed that she did and clarified that my son was coded as having a different type of appointment which was why our insurance wouldn't process it. Whoever originally made our appointments or drafted records with coding for payment at Medical Eye Specialists made a mistake. During the time that I was going back and forth to remedy the billing and process insurance, MES sent the bill to collections. They did not inform me they were doing this even though we were in contact. This is the second time MES has lacked accountability. A previous appointment that I made with them. The scheduler booked me for a morning appointment that the Doctor didn't show up for. This was a mistake on their end. I received a reminder notification prior to appointment that I confirmed. This is really unfortunate because we have loved working with Dr. Watkins. Medical Eye Specialists will also be losing 3 patients.

I love the friendliness of both doctors and staff! I had cataract surgery, and everything was…read moreexplained in detail, in plain English, so I knew what to expect and also what might go wrong. That was wonderful! Nothing went wrong. I'd recommend everyone to this clinic. It's the best eye clinic I've ever been to!

Excellent results for vision test and prescription. My glasses are the best i have ever had in 55…read moreyears of glasses

Great optometrist! Really friendly, informative, data driven care. I appreciate the doctor was…read morepatient and spent the time answering all my questions.

Check-in was easy and friendly. The checkup process was…read moreawesome it was nothing like I remember it from back in the day. My eye Dr. was awesome. My experience here at Advanced Eye Care was very pleasant I would definitely recommend them to everyone I know. Thanks for my exam easy and quick. Thanks

I went to Advanced Eye Care for a recheck of an eye infection and was told I needed another…read morecomplete eye exam, even though I had one there just a few months ago. They were more interested in running unnecessary tests than addressing the actual infection. On top of that, the staff was unpleasant and dismissive, which made the whole visit feel uncomfortable and unprofessional. I left frustrated and with no diagnosis for the infection. I do not plan to return to Advanced Eye Care or recommend it to anyone.

I was in a bind having contact issues and 20/20 set me up quickly. Professional and kind.read more

Great service they were Very helpful with an emergency i had with my contact lenses.. thank you so…read moremuch!!!

Isn't the worst thing ever when your sunglasses break on vacation?…read more We stopped here because to be honest, they were the only place that carried higher end sunglasses (meaning I wasn't going to target and buying a $20 pair) that was open before 10am. The staff tried SO hard to fix my sunglasses but unfortunately they just didn't have the right piece. So then we worked with their optician to pick out new pairs. He was SO nice and answered all our questions, to the point where my boyfriend wound up with a new pair too! Then he gave us all these cool restaurant recommendations since we're visiting. This was just a great experience that totally made up for an annoying hiccup on our trip.

Great service, attention to detail and very professional. Our family will continue to use Eyes on…read moreMain for all our optical needs! Thanks!

Wonderful office. Both Dr Anderson and staff are committed to excellent care. Terri is…read moreexceptional when it comes to picking out eyeglasses

Extremely friendly staff. Our prover was quick and shared a genuine interest in getting to know our…read morefamily. Great selection of name brand frames at a fair price! Highly recommend for adults and children. Also a bonus, in network with VSP!

The staff has been extremely friendly and clean. I have been very happy with my experience. I had…read moreto call for an emergency appointment for a corneal ulcer, since my normal eye doctor was not available. Advance eye got me in same day and helped to relieve the pain- which was absolutely horrible. I would absolutely suggest these guys to anyone! Also helps that they take my insurance. My only compliant would be they ran me through a test without informing me that it was not usually covered by insurance. Surprising me at the end of my appointment with an extra cost. This led me to very frustrated and wish they would communicate more clearly. Especially, since I am on Medicaid... I obviously don't have the money for extra tests.

I am here visiting from California and forgot my contacts! I called this office and so friendly…read moreand just told me to have my office in CA fax my prescription. Within an hour they called me and said they received the fax and were able to provide me trials! I highly recommend this office. The customer service surpasses most! Truly grateful!

My wife, daughter, and I went to get eye exams at Bridger Eyecare and we had a great experience. We…read morearrived at our appointment on time and had little to no waiting before we were taken back to start our exams. Staff was great and Dr. Roth was exceptional. He walked us through each of the exam steps taking the time to explain his process as this was our first experience with some of the state of the art equipment he utilized in our exam. The eye scanner took images of our eyes and he explained the results as the exam proceeded. I have never felt like I had a more complete and thorough exam as I had at this office. Thank you Dr Roth We will definitely be a repeat client. I would highly recommend trying this place out.

A disappointing experience from start to finish! Perhaps we…read moregot off on the wrong foot when, first, my 94 year old father and I waited for twenty minutes in a completely empty waiting room before being taken into the inner sanctum - to wait some more. This was my first visit to a new provider after a fifteen year relationship with a very thorough and personable optometrist, Amy Mummert, in Traverse City, Michigan. The "wrong foot" atmosphere was decidedly reinforced when optometrist Carl Roth insisted on referring to Dr. Mummert as my, "girlfriend". He did so repeatedly, even after I pointed out that she was not my "girlfriend", but a professional, licensed, and experienced doctor of optometry! My father was displeased that his complaints of blurred vision were dismissed because he was elderly. He was told, "your vision is fine for your age". Neither of us received the 'special testing' that signage in the office advertised, nor was that omission explained. Neither his prescription nor his glasses were adjusted, though Costco adjusted the fit of the nosepiece shortly thereafter, greatly improving his vision for reading. I bought three pairs of glasses that day, spending approximately $1200 despite purchasing only one frame, providing two other frames myself. (One purchased new through my "girlfriend" because I liked them so much, received so many compliments, and Bridger was unable to obtain them.) The lenses came with much lauded super duper, scratch resistant, coated lenses, with a two year replacement guarantee. Let me interject here that I either wear my glasses or keep them beside my bed. Rarely I remove them, at which point I put them in their case, which is always with me. I clean them only with Dawn detergent or a spray sold by an optometrist, wiping them ONLY with the cloth intended for glasses. (In other words, I am OCD about lens care.) I have never had a problem with lenses scratching. Never before this, that is. However, in an amazingly short time, my daily wear glasses were scratched beyond belief. Within months I had to go in to ask for them to be replaced under the guarantee. This was met with the observation that there was a small chip on the painted metal frame. (The scowl made the translation pretty obvious, "AHA! This was YOUR FAULT!"). They did, however, replace the badly scratched lenses. Before six months had passed, the scratching had reoccurred. This time I went first to a different optometrist for their opinion. They were aghast at the extent of the scratching and ventured the opinion that, since lenses are coated before the prescription is ground, it appeared that the scratch resistant coating had failed to be reapplied after grinding the lenses. In any case, I returned to Bridger for a second replacement. Their opinion was "bad luck" (at least no blame game this time!) I recently purchased new glasses. The ophthalmologist in Bozeman stated that the lenses prescribed by Bridger, compared to the previous ones, done by my "girlfriend", (the optometrist in Michigan) was 'neither consistent with my previous lenses nor my current needs'. In her opinion, they 'accounted for both my vision difficulties and, very likely, my recurrent headaches.' I am wearing, storing, cleaning, and treating my new glasses precisely like I did the ones purchased from Bridger. In the six months I've had them, there's not a single scratch! No headaches or vision complaints either. They were bought at Costco! Sorry, but I cannot, on any level, recommend Bridger EyeCare.