This people are geniuses! We have used them for over the last 10 years and they provide…read moreprofessional, analytic and precise tax services and financial consulting without a stuff atmosphere. They have a long history and experience with tax law and providing the best options and deliver the best results. They are not your average run of the mill accounting firm and take the time required to assure your taxes will be prepared properly and accurately. I would stop your search and give them a try, you wont be disapointed!

I used this service last year and was pleased with the friendly expert service. Last year Ashley…read moredid my taxes. This year I had Michele. Both were professional and knew their stuff. I feel very confident when I have my taxes done here. Location was also a plus for me as well. I like how you can make an appointment and the hours are very good too. I intend to keep coming back.

I have been going to Jackson Hewitt for several years now and I've always had the best experience…read more My preparer whom I have been going to since I moved to Carroll County is so awesome, she explains everything to me, all the new changes that are going on in reference to tax preparation, benefits and credits! I appreciate the way Jackson Hewitt offers information as to how you can receive an advance on your tax return! I appreciate my tax preparer Fran, she remembers my family member names and asked me how they are doing each and every year! She understands my work schedule and works with me to get my taxes filed! She's great!! Thanks for being so close to my home!

As most reviews have alluded to - this place is a joke. My husband typically does his own taxes but…read morewhen we were married and I moved in with him from out of state - it created some additional complications with our taxes that he did not have the time to handle. That being said - we went to this exact location to get our taxes done and we should have steered clear... 1. We submitted all of our paperwork online. They indicated they couldn't see it even though my husband was looking directly at the drop box folder in which the company had specifically provided for file transfer. So we had to email to our particular tax preparer. 2. They charged us $500 for a federal and 2 states. Some dividends involved but nothing too crazy. Felt wildly expensive....especially when we get to the next point. 3. The preparation was done incorrectly - one of the state taxes was COMPLETELY WRONG and my husband called multiple times over the week where he was promised call backs and reviews of the work, but nothing ever came to fruition. 4. The state was claiming we owed them several thousand dollars and indicated we would start accruing fees/penalties if we did not pay. Anxiety. 5. this forced us both to go physically to the building (because to point 3 no one was actually taking care of us)after a day at work (we both work full time jobs) to make sure ONE person was fully aware of the situation that their work had landed us in trouble with the states. 6. We received a full refund for their "work" about the ONLY positive - after my husband nearly screamed at them in the office. 7. H&R re-prepared the documents and sent to the state again. 5 months later....we find out that AGAIN it was done incorrectly. 8. We are currently handling ourselves, because we cannot trust these people to handle a simple joint federal vs 2 separate state returns. In summary: - these people are totally incompetent and cannot deal with slight complexities of taxes. They can really only handle basic items it seems. - technologically incapable- it seems they all don't know how to use computers - horrendous customer service - never having a dedicated person to talk to, ignoring our calls, not handling the situation efficiently & effectively. - save yourself the time, money, and mental space don't use them. Find anyone else. A monkey throwing darts at a return would probably produce better results. Do not come here for simple taxes these people do not deserve to stay in business.

This is an absolute joke of a firm. They can't handle taxes that require anything outside of a…read more1040EZ form. None of them are actual CPAs, and their software mishap cost me over $100k, please stay away. Particularly Nilima Shah - do not let her touch your taxes.