Quick, professional service! My AC flooded my whole downstairs, flood busters came within an hour…read moreof calling. They took care of everything and were super helpful with the insurance company! Very pleased with the service I received!

Clog Busterz does pretty good work - when they feel like it. They replumbed my house over a week…read moreago, and never came back to remove the tubes sticking out of the ground. And, the lines at the bathroom sink are leaking. First it was "We'll be there Friday." No show. Then it was "Saturday." No show. Now it's Sunday, and it'll be another no show. What was once beautiful landscaping is torn up, and the irrigation lines for that landscaping have been pulled out of the ground.

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I called Dauenhauer to have a new faucet put in. KAWC did work in my neighborhood last summer. The…read moreplumbing technician Jimmy nor I could find the shutoff valve. We had to reschedule for the water company to identify where the shut off was located. Jimmy did the job very efficiently, made certain it was it worked well, and cleaned up afterward. He was very professional, polite, and kind. I would give more than 5 stars, if possible, for his work ethic.

This is an amazing company that offers prompt service and stands behind their work. Jeff is…read morereasonably priced with a quick turnaround. I would definitely use them again.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

This should be the business model for all heating and cooling companies. Thy are qualified, honest…read moreand very professional. I had an A!C unit and a new furnace recently and they did an outstanding job! Do yourself a favor and call Matt and his crew of experts next time you need repairs or replacement of your heating and cooling systems.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

Highly Recommended. They installed a new hot water heater back in April They were quick, friendly,…read moreand fair pricing. We had an electrical storm Friday night and they came out this morning and assisted with resetting the hot water heater. Very efficient, very fair, and very friendly.

My fiancé's water heater went out. Burkes came out immediately, had a new one installed within a…read morecouple of hours. No one even missed a shower. We'll definitely use them next time we need plumbing or sewer service.

Kentucky Plumbing was professional from our first call on through our work…read more We were notified when our Plumber was on the way.A photo and name was sent for identification,Ivan. I appreciated that. We had numerous plumbing repairs.Each was handled with explanation and the results exceeded what was needed . There were photographs as my husband requested.

KY Plumbing Department is our go to for our plumbing needs. Jake is great at getting someone there…read moresame day. They are wonderful at taking care of the task at hand for very reasonable rates. Our tenants are always happy with getting the issues fixed professionally and their homes back to normal in a quick and timely manner.

I really wanted to give GreenBox a solid 4-star review because I've had two good-ish experiences…read morewith them before. Both times the technician was very gracious and prompt, explaining everything to me, and charging me what seems like fair prices. However I've just had a difficult experience with them and doubt that I will use them again. On a routine inspection to check my HVAC system, the technician found water in my crawlspace. He scheduled another technician to come out the next day. The second technician came to the door, said hello to my wife, then went to the crawlspace. My wife did not hear from him again. I called the company later that day to ask and they were not able to find the technician. I called again the following day and they still could not track down the technician. After my third call they were able to track down the technician and I asked them to have him call me with haste so that I could understand the situation in my crawlspace. One week went by with still no call from the technician. I called GreenBox again and asked for it the estimate to fix my crawlspace. Still nothing. But after a fifth call, still trying to be reasonable and use this company that has given me two good service calls, the receptionist was finally able to track down the technician who unfortunately wasn't able to talk at the time. I left my phone number and said please have him call me the same day. He did not call, but sent an email the following morning with a high cost estimate and no explanation for why the price was that high or that specific work was to be done. I sent some inquiries back and at this point have still not heard back from him (next business day). My frustration is that I expect clear communication and explanation on matters like this. I'm now going with another company because of this poor customer service interaction.

I consider it a duty to save customers' money and time. Two years ago , I had green box install a…read morebrandnew A/C unit in my townhome. That unit has never worked properly. Not cooling at all. When I first called they wanted to charge me $99 to for checkup . The technician put some gas and said there was a leak. And told me I had to schedule gas leak detection for another $350 for a system that has warranty. I remember one of the technicians that installed it , did not even talk the entire installation. .I am still paying Setvice finance $166 a month for something that doesn't work . As a believer, false testimony is among the biggest sins. Run away slfrom this company please otherwise you are going to lose your money Elhadji

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !