Clearview FCU is terrific as a whole, and this Monroeville/Wilkins office is no exception! Easy…read moreaccess and parking, always friendly and helpful staff, good hours, and the amenities associated with membership are wonderful! I'll take Clearview over any bank, any day!

The clerks took their training from the DMV and then started digging. I will never go back. Went…read moreout of their way to be unhelpful.

worst customer service I have ever received. normally I have an ok experience with AAA but the…read morepeople I dealt with this time are ridiculous. It took 24 hours and they call me and say let's start working on helping you. I called and talk to supervisors no one helped at all. I needed to get my flat tire changed. I cannot do this myself because I am physically disabled. I am disgusted with this service.

John and his team have been providing me service par excellence. They are a very supportive as well…read moreas a responsive team. Their team has worked with me for getting better rates and optimizing my coverage, making it realistic and practical, based on their experience. In fact I have, periodically, compared prices with others and decided to continue with them. And when it comes to claims they have always stepped up and helped me, worked with the adjusters. When I had a cracked windshield, they even directed me to a shop who could get it replaced with the OEM part. I am extremely satisfied with this team and look forward to more years together.

The best insurance agency out there! Very trustful and helpful. I brought them my dec pages and…read morethey saved me a lot of money on my auto and home insurance. They handled it in a professional matter and made switching insurance easier than I thought was possible. They also helped me roll over my 401k that I had with my old employer. I'm so glad that I decided to stop in!

Tierney was GREAT. She immediately gretef me with a warm smile and a handshake. She listened,…read morewithout interrupting, about my dissatisfaction with First Niagra's transition to Key Bank, and did not bash them (very classy). She had her Account Specialist help me open an account, who was nice when I realized I could get $150 bonus upon opening an account online (only). A thoroughly enjoyable, painless experience. I wouldn't hesitate to recommend this branch.

The staff is wonderful there. They know you by name they will do anything they can do to help you…read moreout just ask them.

Barb's customer service, knowledge and attention to detail is amazing in this world of automation…read more Please don't retire on me! You are my person!

I am a flight attendant so I had to file state taxes in two separate locations besides PA. I took…read moremy taxes to H&R block thinking I was doing the right thing by taking them to a professional preparer since I didn't feel I had enough understanding to file correctly. I made my appointment when I was able to come home in between trips to drop all my forms off at the office in Mount Lebanon (514 Washington BLVD) they gave me Jillian Rosser as a preparer who is a senior tax analyst. I went on assuming my taxes were being filed and no issues were arising because I was told that if any issues would arise they would call me. This was a week before the tax deadline. On the 15th I was called by I'm guessing an office assistant who asked where I actually lived. I stated "Pittsburgh" that was the only question asked. So I still thought everything was okay. Later that day Mrs. Rosser called me to say she did my taxes just not the Portland, OR taxes and that there were some issues because the different rules there. She then told me the cost which was several hundred dollars difference then what it said it was going to be online the total was going to be $545. I then made an appointment with her for the 16th of April to sign and finish the paperwork. The next day comes. She calls 30 mins prior to my appointment when I was already halfway there to cancel with no explanation. After that there was nothing but problems. I made several calls with no call backs from her. Later after finally making an appointment with another person in the same office named Laura I find out that none of my taxes were filled , there was no extension filled by this point we are in May way beyond the tax deadline. Laura got in touch with someone in the Portland OR office who took over my file and did my taxes by there were not officially done until May 15th a month late. And the Cost went up to $640. Jillian Rosser actions were unethical, fraudulent, and unprofessional.

I have banked with Northwest for about 30 years, and have found the personal touch to be…read morerefreshing, especially in this day and age of the Wall St. banks that have been actively robbing American citizens since before they crashed the economy in 2007. Because of Northwest's personal attention, they are aware of and helpful if I have been struggling and occasionally missed payments. They have helped me change billing dates so that I would be more sure there would be money in my account when auto pay bills arrived. Before giving up on a Bank that is focused on this area, and the people here, and which does not sell our mortgages to Wall St robots, (which then come and throw people out of their homes even when their mortgages are paid up and in order), I suggest if anyone is unhappy with a service or has an issue with Northwest, go talk with the branch manager, before giving up a community invested service like Northwest. NB: I am not, nor is anyone in my family, employed by Northwest Bank. I am just one satisfied customer.

My husband and I made a very big mistake going to this bank…read moreBefore you do the same thing read this When an item gets charged to the account and you dont have the money what the bank does is stops the payment then charges you 35.00 for an over draft fee eventhough you didnt get the item paid. So say like you set up an automatic payment for like you're car And you're insurance That's almost 600.00 all together But you run short because you already got money orders to make the payments and the automatic withdrawals havent stopped yet Well for each time a 35.00 overdraft fee goes to you're account that's 70.00 you're negative and the next 2 days go by the company tries it again but the bank declined it over and over while charging you 35.00 each time We put more money into this banks pockets then they actually earn. It is always best to have the money in the account of course but not always something that can happen when you get less then what the bank takes and keeps you in the hole each and every month It it's up to you if you want to pay a bank 35.00 for fees on items that dont get paid on or be smart read the fine print go to a bank that dont do this to people I know I'm going to be smart and move my money way away from gold pocket filled greedy people......