It does not seem to be about the student and learning. Their priority is money/contracts (just like your worst gym membership experiences except even more expensive). It starts off with a $90 placement test and after that placement test and the results, a follow up meeting is scheduled and it quickly rolls into a high pressure sales pitch to purchase blocks of hours under a contract for more than $6,000? After they pressured me to put my 6 year old daughter on a 3 days per week schedule at 1.5 hours/ea, while we were first assured that she would be assigned to a specific teacher which specializes with students that English is their 2nd language. This was a complete lie, in just the first 5 lessons she had 3 different teachers, they use whichever teacher they have available and there doesn't appear to be any continuity between the teachers/lessons, therefore my daughter was entirely disconnected and simply didn't like it and didn't want to go back. The management first said that they would issue a refund to me for the lessons that we never used, after months and numerous phone calls later they still never issued the refund and after finally getting them to address this, they only gave me a small credit for a portion of the unused hours and said I was able to bring her back to use up the hours, which this of course was unacceptable as I explained to them that she doesn't want to come back! My suggestion would be to sign up for single lessons at a time to determine if it is working for your child, DO NOT GET SUCKED INTO THEIR CONTRACTS!!! read more