They did great work. I had my tongue tie cut. I am 48 years old. It was bothering me. I know…read morelonger have issues with it. So glad I went to see Dr Menis. Staff waa friendly. Billing was on point. You get charged the first day about $95.00 i think it is for consultation. Then when your insurance picks it up. Lehman and Menis office will send you a check of $95.00. I think that was the amount. Make sure to confirm your appointment through email and they might send through text message as well. Sorry, I can't remember. . I am very happy with my mouth now. Thank you so much. Doctor was funny too

My son had wisdom tooth surgery at Lehman & Menis. Dr. Lehman had a great attitude and his…read morestraightforward but humorous manner during the evaluation put my son at ease - which is pretty hard to do because doctors make him anxious. But Dr. Lehman answered all his questions patiently, made him laugh, and made him feel comfortable about getting his teeth removed. On the day of the surgery, the nurses and anesthesiologist were all very warm and kind, which really helped my son feel relaxed and at home. He had his teeth removed with no problems. I remember when I got my teeth removed (granted - a long time ago) I swelled up like a balloon, but my son didn't have a single bruise and barely any swelling so it was obviously very skillfully done. Thank you Dr. Lehman and staff for an experience that was as smooth as it could be! We appreciate you!!!

1-star - Absolutely terrible experience at Signature Dental Group in Algonquin. I went in today for…read morea routine cleaning, but after wasting 20 minutes of my morning, they flat-out refused to provide any service because I declined dental x-rays. I made it clear I didn't want or feel the need for x-rays, and as a patient, it's my right to refuse them--plain and simple. Informed consent and patient autonomy are basic rights in healthcare, yet this office treated me like I had no say. They wouldn't even perform the cleaning without forcing x-rays on me first. No real explanation beyond "policy," no discussion of alternatives, and zero respect for my decision. This feels like nothing more than a blatant cash grab--pushing unnecessary radiation exposure and extra billing instead of focusing on actual patient care. The staff couldn't (or wouldn't) explain anything properly; they just see patients as dollar signs. Poor communication, zero empathy, and a complete disregard for patient rights. Signature Dental Group (and their "gentle" approach--ironic) is a joke. I will never return, and I strongly advise anyone reading this to go elsewhere. Find a dentist who actually listens to patients and respects their choices instead of strong-arming them into procedures. Save your time and money--avoid this place at all costs.

I was just there the other day and the dentist and the back staff are AMAZING!!!! The girl with…read moredark hair at the front (the one who answers the phone and handles the insurance) is completely NASTY!! God forbid you ask ANY QUESTIONS, you will not get an answer. You will be told to call insurance or HR. Clearly I don't have medical jargon memorized so when I ask a simple question, I'd like an answer with the nasty attitude removed!! I will go back because everyone else is great but will report you to the manager next time!!

My dentist referred me to this periodontist. I was nervous , worried about the potential cost and…read morekept putting this visit off. The last periodontist I had seen was so negative and dramatic that I practically felt like a leper. The office staff immediately put me at ease. The exam room had a television on the wall to distract and entertain me which calmed my nerves. The doctor was friendly and reassuring as he examined me, explained our game plan and reassured me that things weren't as bad as I thought. By the time I was ready to check out the staff had already checked out my insurance plan and gave me an easy, affordable plan to maximize my benefits. I walked in the office an uptight nervous wreck. I left the office reassured, a huge weight lifted and a positive perspective with the feeling of a great team behind me and for me.

This office is the best. I have been a patient of Dr. Fiandaca for about 10 years. They really care…read moreabout their patients and explain exactly what your procedure will be like. They take great care in making you comfortable before, during, and after the procedure. They also give you other options to correcting your dental issue If any are available. The hygienist there are very good really taking their time and do an excellent job in making sure your gums and teeth stay healthy. Great office I wouldn't go anywhere else.

DO NOT go to this medical facility. They will lie to you in order to get you in the door and steal…read moreyour money. I was referred to them from the dentist and made an appointment to get my daughter's wisdom teeth out months ahead of time. I spoke with them over the phone, gave them insurance information, several times, and was assured all was good. They never bothered to tell me that they were out of network, so none of my insurance benefits applied. And none of the outrageous bill I paid go toward my annual deductible. They lied to me on several occasions, regarding the acceptance of my insurance. And from reading through these reviews, I can see that's regular practice. That is lying and stealing from people!

Michelle who answers the phone and greets patients should look for a new job as she comes across as…read morerude and irritated every time a question is asked on the phone or in person.

First I want to say thank you to the entire staff at Renovo. Aside from having to wait several…read moreweeks to fit into their busy schedule, EVERYTHING was perfect!!! I now understand WHY their appointment book was packed with patients for weeks. From the moment we arrived until the time my daughter and I left, we were absolutely amazed and pleased with the level of professionalism, state of the art equipment, and the patient focused customer care. This experience all started with being referred to McHenry Dental Specialists from our general dentist for my daughter's large cavity. She was referred for a root canal but the Endodontist told us he couldn't do it because the roots hadn't fully grown. He recommended that we simply extract the tooth since the decay was so large. Next, we contacted my daughter's Orthodontist to have them remove the brace on the tooth in preparation for extraction. They told us, "although we respect the Endodontist's recommendation, we really need to do whatever we could to try and salvage the tooth". So, we sought a second Endodontist's opinion (and that's where Renovo comes into the story). I explained our situation to Alan Commet (doppleganger to actor Stephen Merchant), who introduced himself by name and not by "doctor". Soon, they were off taking their own xrays of the cavity stricken tooth (using a hand-held scanner similar to ones you'd see at Sam's Club). Within seconds (literally), Alan had an alternative plan for my daughter's tooth. He told us, "While we can't do a root canal, we certainly can save the tooth without having to extract it. I'm surprised to hear that you were told it needed to be pulled. I'm even more surprised that the other Endodontist didn't give you other options. We can do a procedure called an 'apexo-genesis', then fill in the remaining cavity the traditional way." Ummmmm, whaaaaat? Apexo-who? He proceeded to say, "Instead of rescheduling the procedure weeks from now (again, they're really busy), I will just fit her in today so you don't have to come back. We'll just get it over with. It'll only take me 25-30 minutes." He explained what the procedure entailed to my daughter (yes, to my daughter instead of me). He then said to both of us, "Any questions?" I loved that he directed EVERYTHING to her and made her feel her decision was all that he was looking for (not mine). It was so professional of him. Naturally, she/we said yes and his staff immediately started making contact with our insurance. Within minutes (no kidding...minutes), we had a full estimate of the damage. After all the xrays, anesthesia, drilling, etc. we would owe $156 out-the-door. WHAT??? I didn't have to sell my first born or give up my left kidney??? "WHERE DO I SIGN?" I told the office staff member. Soon, my daughter was kicked back in the chair getting all numbed up. He loaded her up generously and wasn't trying to be stingy. Before, during, and after, he would show his concern for her comfort. It was VERY reassuring for me and my daughter later verbalized to me how grateful she was of his concern. In true fashion, he was done with the procedure in just under 30 minutes. He took pictures during each phase of the procedure. At the completion of the procedure, he told us he would send all the pictures as well as a copy of the full report, the same one he would send to our general dentist, to our email. He went over some simple post-procedural instructions, told us he'd like to see us in 1 year for follow-up on the tooth's root development, and off we went. As a medical professional myself, I cannot stress how wonderful of an experience this was. Not only did they give my daughter what she needed, they gave her what she deserved...respect, professionalism, easy-to-understand descriptions of the procedure, sensitivity, honesty ("the shot will hurt but I'll be quick")...the whole package. He treated her as if she was his own child, intermittently stopping to ask her, "Any pain?" "Are you ok?" "Do you need anything?" "Would you like a break?" "Do you need suction?" In an industry where customer service should be the focus, the entire staff of Renovo was SPOT ON!!! I'd give them top honors in patient focused care. I will definitely go back to them for any future Oral Surgery or Endodontic procedures. Hope this review helps others. Take care and God bless!!!

Dr. Gaw is the best. extracted a bad tooth, pain free, followed up, such a great doctor. love…read morethe environment, office decor was is great, looks new and modern, very clean mark

The only reason I gave one star was because of Colleen who tried to help me…read more As for both Doctor Pizzo's, who were very unpleasant, with my complaints about my dental work...hope they find compassion for other patients.

STAY AWAY. They recommended cavity preventive procedures for my 2 kids and said they would run them…read morethrough insurance minus a copay. When I went to check out they wanted to charge me $600 for the procedures and said the insurance will not pay for them (without having tried yet) and when I repeated what I had been told, the staff said, "I said I would run them through insurance, I didn't say they would pay." They were not transparent about this BEFORE I approved the procedures. Not the first time something like this happened to me here. Never going back. Having said this, the hygienists and dentists seem skilled, it's just the office staff who are dishonest in what feels like a lack of information in order to get a sale. I ended up insisting they run it through insurance first and I would pay whatever insurance doesn't, but I wasn't prepared to spend $600 on the cleaning visits.

I had an appointment scheduled over a month in advance with my dentist referral listed when I made…read morethe appointment. The day of my appointment I got a call two hours before saying they do not take referrals from my dentist and cancelled my appointment, and I couldn't get into another place this late in advance for the rest of Summer. Very unorganized.

Dr Jones, THE BEST around! Caring, informative and catered to my severe anxiety along with his…read morevery caring staff.. cost was also very fair. THANK YOU!

Over the years there have been ongoing administrative issues, especially with billing and chart mix…read moreups between my account and my mother's because of our similar names. These mistakes happened more than once and created a lot of unnecessary stress. Most recently, I received a charge for an appointment I missed due to being in a car accident. I called the office immediately at the time of the accident, so getting a bill was frustrating especially when insurance covers at 100%. Sorting it out required a three way call with my insurance and the communication from the office during that call felt defensive rather than helpful. Even more concerning, my mother had a situation where she repeatedly reported severe pain and swelling but was reassured everything was "fine and good to go for a shiny new implant." Her condition ended up being far more serious than expected and required her to be in the hospital for several days due to a sever jaw infection. That experience really shook our confidence in the evaluations, treatment, and communication we received. I'm sharing this not to attack anyone, but because these patterns with billing, chart accuracy, and communication have become hard to ignore. I truly hope the office takes feedback like this seriously. Patients need to feel that their concerns are heard, their charts are handled carefully, and that any serious life threatening symptoms are treated with clear attention and care immediately not down the road.

Molly is an amazing hygienist! She is gentle and caring. My whole family uses her. She is also…read morewonderful working individuals with special needs.