Brought my 2021 Acura RDX for a dent repair in the left quarter panel right at the crease, my car…read morelooks like it never had a dent: ) from the front desk attendent to my experience with the owner himself, amazing people to work with and over all great experience. I highly recommend you call Adams Autobody!!!!

I was rear ended about a month ago and just got my car back Friday. It looked brand new and they…read moredid a wonderful job getting it fixed as quickly as possible. The staff were all super nice and easy to work with. They helped make a stressful situation of dealing with insurance and the rental company so much easier. I would recommend them to anyone who needs their car fixed. I will be back in the future if I have any other repair needs. :)

Updated. The service manager called me and reversed the charge. He said that I should not have been…read morecharged. I'm not sure what brought about the change of heart, something about lack of communication on their end. I appreciate them doing the right thing. *** I recently bought a new truck and brought it in for service. I spent about $1,500--definitely on the high side--but I wanted the job done right. During that service, they accidentally broke my air filter box. To their credit, they replaced it at no charge, which was the right thing to do. However, once I got home, I noticed another issue. I called, and they told me to bring it back so they could double-check their work. After re-inspecting it, they claimed the problem was unrelated and quoted me an additional $2,500 for repairs. I declined due to the excessive cost. The frustrating part came when I picked up my truck--they charged me another $150 diagnostic fee, despite initially saying they would recheck their work. When I questioned it, I was told, "Sorry, my manager says we have to charge you." That was enough for me. I won't be going back.

If you're looking for a dealership experience that is truly exceptional, look no further than Long…read moreLewis Chevrolet -- and specifically, Sales Rep Amber and Manager Carson. From start to finish, Amber set the standard for what a sales professional should be. She listened carefully to what I needed, took the time to answer every question with patience and honesty, and never once made me feel pressured. She's knowledgeable, friendly, and genuinely passionate about making sure you drive away happy. She kept me updated throughout the entire process and went the extra mile to ensure everything was exactly right. Then there's Carson -- the manager who clearly knows how to lead a customer-first team. He stepped in to help structure a deal that made sense for me and my situation, and he did it without any of the typical dealership runaround. He was straightforward, respectful, and worked hard to make sure I got the best value possible. You can tell he truly cares about customer satisfaction -- not just making a sale. Together, Amber and Carson made what is usually a stressful and uncertain process feel smooth, secure, and enjoyable. They followed through on every commitment, treated me like a priority, and exceeded every expectation I had walking in. That level of integrity and personal service is rare -- and absolutely worth celebrating. If you're heading to Long Lewis Chevrolet, ask for Amber and Carson by name. You'll be in great hands with a sales rep who champions your needs and a manager who makes things happen. They've earned my trust, my respect, and my repeat business. I'll be recommending them to everyone! Thank you both -- you turned a big decision into an amazing experience!

Being away from home when a car issue comes up is stressful. I am so thankful we found R&J. They…read moreare honest and do excellent work. They are kind and patient with my daughter who is learning all the adulting things and they do not mind working with the parents via the phone. I feel better knowing she has someone she can rely on when she has issues with her vehicle and doesn't feel stranded waiting on us. I highly recommend this shop to anyone needing assistance in the Shoals area!

My car belt was broke and he doesn't fix those but he fixed mine super reliable. Nice guy and a…read moregreat place super fast

I called to inquire about getting my vehicle worked on. They saw me that same day. I brought my…read morevehicle in the next day and it was ready 2 days later. I called numerous times throughout my experience and Jamie always was polite and professional. I was expecting to get my vechile repaired by a different date, but they got it done earlier than expected. I'm not from the area. Jamie's customer service was excellent and honest. I appreciate them working with me and me getting my vehicle back quick! Highly recommended for quick and great service! Thanks again Jamie!

Our experience starts with a storm with very strong winds. The wind blew the neighbors trampoline…read moreinto our cars fender then it folded on top of It,scratching the hood trunk and roof. Progressive wanted to send me to Athens to their preferred shop. I said no thanks it's too far. Johnnys is the closest shop to me so that's where I suggested. Progressive said ok . Meeting with Jamie was quick and easy as he seems like a man of few words. But their work speaks for them. We had to return the car as the estimate didn't include a scratch on the hood. They filed an addition and fixed it. Pam is happy so am I

They did some trim work on my son's car. Great service. Quick and friendly and gave us a very…read morereasonable price on great quality work . Highly Recommend !

Came here to get my car serviced for Uber. They were friendly and on point having everything I…read moreneeded to sign up. I enjoyed their friendly demeanor and knowledge about the process. Ill be back and use their services more in the future.

Was nice customer service but was not told when buying used tires they add on $20 per tire for…read moreservice fee an disposable fee. Only place I've had that happen for used tires. So be fore warned if u buy used tires from them. A $35 tire turned into a $55 tire. Found out after they finished the job. Kinda hard to disagree with it after they done the job.

I don't think its a big secret that there are a lot of crooks just looking to make a buck in the…read moreused auto parts world. These guys are a standout exception to the rest of pack. After going through the effort of pulling out an engine for me they saw it was not the exact part it was listed as. I know a lot of shops that would have just sent it anyways and played dumb. Mickey let me know right away that it was not an exact match to what I was looking for. Even though they had already went through everything to take the part out and knowing they would lose the sale he let me know that while pretty similar their part wouldn't work for my truck. You don't find fair prices, upfront honesty, and putting the customer before a buck in many businesses anymore, but I found it alive and well with these guys!

This is a little local shop that has been in business for decades. Same family operating it. After…read morechecking several prices in Killeen and Florence area, their price was nearly 40% less and the service was excellent. The employees are actually respectful and considerate. This is where I will do all of my entire business from now on. Tony Alexander

This is the worst Tire Shop in the area. The customer service I recieved from Poncho made me never…read morewant to spend my money again with them. I spend 45.78 on a tire and it was flat the same night.They gave me a tire that they knew was already no good and they are shady as hell. And even used racial slurs while whispering amongst each other. And laughing knowing the tire was no good.