I would look for another boat lift supplier. I am not pleased. They kept making up stories on why they were 3 weeks late with my lift. Also, when the lift was received, the motor was defective, taking more time to install my lift. I spoke to Curtis, and he passed blame on everyone else, and would not compensate me for the damage caused from his delays. read more

TC Barge Inc installed my 20k lift 12-13-19 for my Venture 34 in Tequesta FL. It has only been a couple weeks, but so far I am a fan. The owner of the installer and the owner of the lift manufacturer seem to be interested in total customer satisfaction. For me the lift was not measured correctly from the beginning as there is not enough cable to pick up the boat at low tide. Hurricane has offered to replace the cables, I just got to find out of TCB will provide the recabling labor. Suggestions: Pre-grease the j-bolts, as my contractor did not and the nuts easily seize up. The mounting plate to pier seems awkward, maybe shims would help. Maybe too early to give an opinion, but so far I am pleased. Nice lift. Thanks Tracy Big thanks for great customer support. Awesome. read more

The lift steel cable broke and my yacht fell. Lift rated to 32,000 pounds and yacht wet weight around 26,000 pounds. The company blamed on me but I simply used the left, I also had boat weighted to prove that the boat weight was fine. read more

I thought I had to write a review on Hurricane Boat lifts and the new owner Tracy. I purchased my boat lift from the previous owner and sure enough there were problems and just before it was completed Tracy took over the company. I'm grateful that he did, he personally answered every phone call I made and took care of the issues that had lingered including all new cables that were installed short by the previous owner. He really wants his customers happy and He really wants to do the right thing, he has changed my mind about the company, owning my own business I know what it takes and he is on the right path. I highly recommend Tracy and Hurricane boat lifts. read more

When purchasing a boat lift one should consider the ability of the seller to service it's products. Unfortunately our Miami-located marina believed the promises of Hurricane Boat Lifts who has not delivered on servicing its lifts. In our case, several of the lifts had issues with motors failing to stop automatically and this caused the cables to unravel from the drums. This eventually caused the cables to twist and chafe. Several slip owners have tried to have HBL to come to solve the problem to no avail. Beware! read more

We just got our new boat lift installed from Hurricane Boat Lifts....the contractor that they assigned to the job was very efficient and patiently walked us through the entire process, from getting the right lift, to permitting, to setting it up just right for our new boat... It is actually attractive and several of our neighbors have commented on how nice it looks, very quiet, etc. We highly recommend Hurricane Boat Lifts and their installation team!! read more

Bought a new lift less than 2 years ago and it's been nothing but problem after problem, I'm constantly changing my cables because they're constantly fraying and I've had a gearboxes and motor fail already. They refused to warranty their products even when it's their product that's failing when it shouldn't be!! Customer service is atrocious and they don't stand behind their product. I'm extremely unhappy and I wish I would of spent my money on a higher quality lift company! read more

I would give "Zero" stars if possible. I purchased a Hurricane Boat Lift directly from the manufacturer in 2015. I have owned lifts on different vessels for over 17 years. This lift was recommended by the same installer during the 17 years, All Power Marine, because I wanted a beam-less lift. Unfortunately, I discovered All Power Marine has a conflict of interest because they are the recipient of Hurricane's work in Broward County, so the last thing they want to do is contradict the hand that feeds them. The fact is Hurricane's product failed within 3 years and I got no where with the General Manager, Curtis Downs. He was ineffective and kept trying to shift the blame on me. He would first state the vessel was too heavy for the lift, yet they designed the lift weight based on my current vessel. He then said my Boston Whaler was heavier than published, so I had Boston Whaler provide the calculations and I also had the boat weighed....so Curtis was wrong again. Hurricane still would not do the honorable thing. He then said it was not placed on the center of gravity, so I had him show me where he thought that should be. I then had the Boston Whaler engineer...THE BOAT MANUFACTURER... send the drawings that contradicted Curtis Downs. Curtis at Hurricane then said there must have been water in the bilge, yet it is checked 1-2 times a week. I even had two witness watch my vessel fall when pressing the remote control to lower it at my dock. Finally I decided to only speak to the owner, Tracy Ratcliffe, who said "he would work with me". His solution was to sell me a larger lift they would now recommend at his price, then have me pay for the dismantle/installation and my own vessel repairs. This was not what I would expect from a company whose product failed under warranty. I even offered to split the cost with him 50/50, yet he refused. I now will purchase another lift from a competitor and sue for reimbursement. Fortunately, I have the wherewithal to accomplish this. I will not give up. I am dealing with their insurance company presently and want all of you to know you have the right under Florida Statute to request and receive their insurance policies within 30 days. You can then file a claim for their negligence. If the outcome is not going to make me whole, I already have an attorney to file a lawsuit. I am relentless and will correct the injustices I have read about in their past dealings with customers. I would recommend looking at other companies and options. Feel free to contact me should you need assistance in filing your grievance or discussing further - Mark (954) 315-3067. read more