I purchased 5 tires from them wanting all five tires mounted and balanced they did not balance my…read morespare went back to them to get it balanced was told that it was even though it had no weight on it so okay maybe but I took it to tire Southern tire Mart the place that recommended twisted off-road to me the tire was not balanced they balanced it for me.While I was at twisted off-road I told the lady at the front desk that they did not seem too friendly she told me she didn't need to listen to this f***ing sh** told me to shut the f*** up and called me an a** h*** very ladylike behavior so I'm sure they won't be getting any more recommendations from Southern tire Mart do not waste your time or money @twistedoffroadandaccessories

These guys did an outstanding job for me. On short notice, they were able to get my truck in the…read moreshop to install a set of Bilstein coil-overs. From the beginning, the receptionist was very friendly. She called back when promised, which is something you don't see very often nowadays. The mechanic (and owner I think) who I spoke to on the phone was very knowledgeable with suspension. The mechanic that was there when I picked up my truck was also very nice and professional. I'm super happy with Twisted-Off Road in Lake Charles. I highly recommend them if they are in your area and you are looking to have coil-overs installed.

I always go into this location and they are always so helpful, however today put them over the top!…read moreI went in and asked for a bulb for one of my blinkers, Jeff, one of the managers, pulled it up and found it in store for me. Before he rang me up he asked to look at my car to see if he would be able to get to it to change it for me (I was prepared to do it myself)..he pulled out the old bulb and noticed that it wasn't bad but instead it was just loose and therefor had a bad connection. He cleaned it out and tightened it back up for me and he even checked all my other lights and blinkers before I left AND DIDNT CHARGE ME ANYTHING!! I will forever continue to use this Prien Lake location :)

I visit O'Reilly's Automotive quite often. That far from my house. And sometimes I prefer to go…read morethere then AutoZone. One morning it was very cold and I went to start my car and it hesitated I didn't realize I need a battery. Once I got to work I heard in my research online found a battery at O'Reilly once I got off I headed there to purchase a battery. Once I walked in the store was packed with people that was a nice gentleman that asked me if he can help me I told him that I needed a battery keep mediately came over and gave me the options of batteries that I could choose from. I asked him if he could possibly check my battery to make sure it was good or not and he said sure. He came right out then the battery check-in realize my battery was bad which I already knew. He then went inside got the new battery for me I went on and pay for it I asked him if he would come out to put the battery in the car for me. He replied if you can give me a few minutes I'll be right out let me help to get the customers out of the store. Once he was done with the customers, he headed out to help me install the battery in my car. He was nice courteous and the service that I received was fast and impeccable once he was done he asked me to go in and start the car to make sure everything was fine. I also love going to O'Reilly because they have the California Scents air freshener that I like the ice and every so often I go and I check to see if they have my favorite air freshener I will suggest anyone that's having problems with their vehicle to head on to O'Reilly and get the best customer service you've ever had. Great place, Great Service.

When your SUV breaks down, in a rain storm, this is the place for it to happen…read more Alternator fails and I roll in lights out on truck. The young man behind the counter help me figure out what was wrong and get the right part. Even when I was outside (using non church language) the asst manager came out into the rain to help. Nice people, clean store. I will do business with them again.

I walk into the store and every employee stares at me and none of them greet me or ask what I need…read morehelp with. So I'm standing at the front counter awkwardly until someone walks up to me. The young man obviously couldn't be bothered but I was still nice. I ask if they could run the diagnostics of my vehicle, he doesn't say anything just grabs the machine and we proceed outside. He runs the diagnostics and I ask if he can print it out, he says no, I ask if he knows thee meaning of any of the codes, he says no. I took pictures and left. I only came here for a second opinion before I escalate the issues with the dealership. Huge waste of time and very off putting that there is no book of any sort to look at for these codes. Just save yourself the trouble and go to Auto Zone.

John at this location and Michael at the prien lake location have been amazing! They got me fixed…read moreup hassle free and in a flash!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The best in town very knowledgeable, and very professional. Thanks keep up the good work!read more

Best Christmas present; in my 77 years on this earth. when no one else would work on my 1962…read moreCorvette because they said it would be too hard too long to fix and too hard to find parts.. ryan's performance took on the job. One year and three months later ,he performed a job that no one else would take.. It took great tenacity, A love for his job and work that was done to the best that anyone could have done to get my car.. From having one off parts made, trying to figure out the mistakes and wrong parts that been done to this Corvette over 20 years.. He and his workforce have the highest ethics, both professional and personal. I am 77 years old and I thought I would never drive this car again. Everyone else that has worked on it -- failed miserably.. I have been ripped off so many times in the past four years. It's just unbelievable how people have no ethics..Words cannot express how deeply I feel about all the work and all the time Ryan and Brandon patiently spent to achieve a miracle.This 1962 Corvette has had everything rebuilt , replaced or had new parts I feel that I could drive this car to New York and back, and never once worry about failing on me. If you have a project that no one else is willing to tackle or take the needed time to repair; I humbly ask you to go to Ryan's performance..He has honor and respect. in what he does on the job and at home.. I was a Vietnam veteran shot in 1968 and had to put trust in people that I didn't know so that we could stay alive. I Jim Evans would trust my life with Ryan. Thank you God for bringing me to Ryan performance. Nothing just happens. It was God sent You . can buy material things and fix a car, but you can't buy truth and trust as I have found at Ryan's performance in Lake Charles, Louisiana..Please do business with them !

I went yesterday and purchased a tire. They will sell you bad used tires. Only lasted a couple…read morehours. Do better.

This shop saved the day, for reasonable cost! I flew to…read moreHouston to buy a car. 200 miles into the trip home, on a Sunday afternoon, LR tire lost all pressure. Said car had no jack, lug wrench, or spare tire $25 dollar tire shop came to me, removed wheel, went back to shop, mounted up new tire and got me back on the road within an hour!