Great customer service. Responded quickly to my call, gave arrival times, and when they were running late let me know and kept in touch. Resolved my door problem quickly and gave good advice on maintenance. Highly recommend. read more

We needed a deadbolt lock added to our door from the laundry room to the garage. We are very pleased with the service we received. The technicians arrived on time, made speedy work of the installation, were pleasant to deal with and cleaned up the wood debris from the installation. Definitely will use them again! read more

Love this place. I have needed help twice now for help with car fobs. Everyone is so nice and helpful there. The prices are very reasonable. I have been telling everyone I know to go there for their needs. They even have a dog. read more

They came out and put a new lock in the front door at our son's house! They made quick work of it and we appreciate that they were able to fit us in the same day we called! read more

I live in Texas but my daughter goes to UNL. She had an issue with her vehicle key and was in a panic. I cold called a few places in Lincoln but Husker Lock & Key was the one who got the job done and got it done quickly. THANK YOU!!!!! read more

Husker lock and key was able in 15 minutes to program two Jeep 2022 FOBs that a Jeep dealer and an independent both failed to get working. Another expert dealer would not even try. Can I go more than 5 stars? read more

Husker lock and key is a decent place if you just want to get in and get out with services rendered. On the other hand, if you want to go somewhere where customer service is a high priority keep walking. Don't get me wrong, they're nice. Just not hospitable. They do the job and that's okay, I just would prefer to pay a business to be more friendly. read more

I've been in here a couple times in the last year and been very impressed with their service. It's a small little shop just off Cotner and both times I've been in there, the owner's been at the front desk chatting up the customers. I've only been in to have spare keys made but both times the customer service has been great. I'm always quickly greeted and even if there are other people there, they'll grab my key and start replicating it. They also have a good selection of decorative keys, which is always fun! As mentioned previously, they are very friendly and ask you all about how you are and what you do. The first time I was here the owner noticed my SUV had California plates and asked if I was new to the area and gave me the spare key at no charge. I came in the other day to have five keys duplicated and it was very affordable, around six or seven bucks. Definitely stop in and check them out! You'll at the very least appreciate what the friendly smile and jovial conversation adds to your day! read more

I normally try to shop local if cost is close. In this case, I went to Husker Lock and key for a replacement key for a 2008 GM vehicle and perhaps a fob. The local GM dealer was about $70 for a replacement key so I tried a local source. I walk into Husker Lock and Key, very clean and organized with lots of key blanks on the wall and samples of different lock styles. It took a couple of minutes of waiting for the first customer and was warmly greeted. I said I needed a key for a GM vehicle, she asked is it the one with a chip, I said RFID. She said $65 including the programming for the key only. I said I can program it myself. She said it requires a special programmer. I said instructions were in the owners manual and was told I was wrong.... asked about a fob and it was over $80. Went home, did a google search and bought two fobs and key blanks for less than $20. And the hardware store a block down will cut for a buck or two. All in all, I would trust and do business with them for residential or commercial locks. I am confident that they do a good job. As far as automotive goes, do your homework. Some replacements are dealer only, others may be more secure as technology and security has increased. In my case, I was able to get two keys, fobs and cutting for 20% of their cost that was $5 less than the dealer. read more

They arrived fast, but took a long time to unlock the front door. I personally had a friend in the 90's who was a locksmith, he was old and it took him forever to get a car door unlocked. Making a new key was usually the answer. read more

Received excellent service today programming a discount key fob I provided for my 2013 Ford F-150 with specialized equipment involved. Before stopping here, Ace Hardware cut two new key fobs I provided but wasn't able to program them. Once the new key programming was completed to allow the vehicle to start, I was then able to program a third (backup) key myself with two functioning key fobs. Remote functions on the two new keys also involved separate setup steps as well, I was able to locate steps online, complete the third (backup) key with working remote functions. Husker Lock & Key personnel were very friendly and knowledgeable. Their office is well staffed, team qualified across a wide range of locksmithing services. read more

I was quoted $50 for a car unlock. High price but was in urgent need. They apparently could not come, so they called another business without my permission. I was unaware of the change since the service pulled up in an unmarked van. I found out when he told me it was $85 and my car was already unlocked. Then this man told me that they called him because they were too busy. I was forced to pay. Completely scammed by Husker Lock and Key. If you cannot make it to help me, call me not another service. I cannot afford a random $85 bill. read more

This place gets exactly 1/2. The first time we called them, they sent Roland. Roland was awesome. Got the job done quickly and efficiently. We love Roland. The second work order was lost and it took several weeks and numerous phone calls for them to "find" the work order and send Charlie. Charlie arrived and didn't have the correct parts with him. So apparently this all-important work order failed to specify what it was that needed done. A few more phone calls later, we were expecting Roland again, only to have Charlie show up in the middle of our business day. Business day, you know, when customers are trying to walk in and out of the door. Charlie also needed assistance in repairing the door. Am I paying you for labor or what? It's been about an hour for what should have been like a 15-minute job and Charlie is still trying to find the right screw. He couldn't seem to get the original screw in tight, and actually tried to leave the job half done by saying "the screw could have been loose to begin with, but [he] doesn't know". Again, am I paying you to do a job or what? This place should get two stars, but I'm giving them one extra star because the other place I called (while Husker took a few weeks to find the work order) didn't know what a door pivot was. Use Husker if you can get Roland. Make sure they bring all the tools and manpower they need to do the job. And expect to keep calling if you want things done. read more

Husker Lock and Key was extremely helpful. They made a new key for my lockbox in about 10 minutes without any problems. It seems like they have a large inventory of keys, locks, and anything else you might need. The staff weren't very welcoming at the beginning of the exchange, but by the end they were friendly enough and even cracking some jokes. Overall it was a helpful experience. read more

My son locked his keys in the car with it running early in the morning! I called and they came out so quickly and unlocked the car. I would HIGHLY recommend them. It was definitely worth every penny of the $40! Thank you guys sooo much! read more

We had an electronic key for our car that broke off in the ignition & the electronic part was inoperable before it broke off. They had us back on our way in about 10 minutes with a completely operational key. We were expecting the replacement key to be expensive. We were pleasanly surprised that the cost was very reasonable & affordable!! Would highly recommend to anyone needing replacements! read more

I have been putting off getting a second key made for my wife's car for about 3 years since the previous second key was lost (thrown in the trash by some other than me). Well, I decided this weekend I was going to get a new key made, kind of an early Christmas present if you know what I'm saying. Well, I called one place where I bought the car and they told me an amount that was much higher than the amount I was quoted fro Husker Lock & Key. I got another quote that was about the same, but the quote from Husker came with a very understanding person, Brandy (spelling). Long story already, Husker did the job for a fair price, the wife is happy, and you know I am happy too. So, for my future key needs I will drive across town to Husker Lock & Key. Thanks! Dave read more

Great customer service! I was in this morning to have a key made and the employees were hilarious and made my key super quick! Would highly recommend. read more

I have been impressed with the customer service to date. I got acquainted with this small, friendly, shop because we lost one of the keys to our car. The keys has multiple buttons. I got estimates from the dealer and at the recommendation of a hardware store employee tried Husker Lock and Key (HLK). They ordered me a key and cut it but to get it programmed we all learned that I had to get a code from the dealer. The dealer told me the code is not the owners' property (that is another issue) and charged me for the code. HLK reimbursed me for the charge from the dealer since they had not known that was an expense I would incur. We are still getting everything finalized but it is likely I will improve their rating when everything is done. I already know I trust them enough to go back for other lock and key issues. read more