The office staff is personable and very knowledgeable. The…read moreexercises have helped my posture and the adjustments help my problem areas

I have been coming here for several years! The quality of care is great! I have not had a bad…read moreexperience here at all. Dr. Rodney always listens to me and knows exactly how to "fix" the problem. The office staff is quick to answer when I message in requesting an appointment. They great you by name when you walkin. I have had a few times I needed in right away and they got me in.

Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring…read moremy client in wheelchair to the facility to have her seen and they were very helpful. Plenty of wheelchairs available every time we arrived for our frequent appointments.

I have been taking my children to Carle for months now. No trouble before. I mean I've had…read morereceptionists with bad attitudes but the doctors and nurses were great. My daughter is already a month behind on her shots because they cancelled her two month appointment due to Covid. Today we went in to get those shots. She's already over a month late. My son isn't even two yet. The staff who let you in after screening you refused to let us back because my son has a tickle in his throat. It's not even a full cough. He's only coughed twice in like a week. Since he won't wear masks they did not let my daughter get her shots. I called before arriving to make sure we would still be able to come in. The staff I spoke to on the phone said that was fine. Then the staff had a problem with my son (who is one year old) using some of the sanitizer they had on the table. I had to make my son sit on the floor while they refused to let my daughter get her well baby check up. I am SERIOUSLY thinking about a different provider. Doctor Kahn is such a great doctor and so is the Nurse Practitioner Jamie Forsythe. But their receptionist staff are a JOKE.

i really like him over the others as he looks like he could handle working with diabetic feet as i…read moreused to go to dr william rezabeck up on 4th street

The establishment provides a serene and calming environment. The massage therapy is exceptional. A…read morecomprehensive selection of pampering services is available, complemented by mental health wellness offerings.

I had my second massage with Liz today and it was absolutely amazing! Willow Tree has such a…read morepeaceful and zen feel to it, along with such a welcoming staff. Liz is so kind and makes sure to ask about trouble areas, new pain areas, etc. She went above and beyond to make me feel relaxed. As someone in a high stress occupation, I plan to be a client for a long time!

Thanks to Shelby Niebrugge for the Womens Health Info!!!! H…read moreE C club found the presentation very interesting!!! Shelby did very good job and covered lots of facts!!! Thanks so much Shelby!!!!

Melody was amazing! I went to another location closer to work for my exam and glasses, but I've had…read morethem since February and never liked how they fit. I was told they couldn't be adjusted because of the type of frame I purchased. While I was in Mattoon, I decided to stop in -- and I am sooo glad that I did! Melody took her time and explained that the issue was actually with my lenses, not the frame itself. She was able to adjust my glasses perfectly, and they finally fit comfortably. I will definitely be returning to the Mattoon store for all of my future needs. They also have a HUGE selection of frames! Many thanks, Melody!

I had an appointment at 4:15 and ran into traffic that slowed me down. I arrived at 4:20 and was…read moretold "too late!" She went on to tell me that they were only allowed 7 minutes And I should have arrived 15 minutes early. My emails from them did not say to arrive early. I am 71, and disabled. I have to arrange a ride in order to get to appointments. I have purchased my glasses here for the last 20 years! I won't be back!!!

Wonderful facility! Great counselors and group sessions. The food was outstanding as well!read more

They do not even deserve one star this is the worst place i have ever been to in my life... Its…read morereally bad when i went for an assessment and the assessor was rude as hell not only to me but to her staff too and i said something to her staff about how she was mean and was told that i had not seen anything yet. Do not go here for treatment you will come out worse then when you started.

I have been going to IEE for more than 10 years. On my last appt just a week ago I arrived and…read morebegan filling out the paperwork. A man and lady came in and started yelling at the young man working the counter. Using such vulger language toward him, telling him ti "shut up" and calling him names. The young man Trevin handled the situation so well for someone so young. The young lady working as well, Alyssa, stepped in to help and both of them never once raised their voice. I went back with the Dr for the test and he was very personable and definitely made me feel very comfortable. He talked and it wasn't the usual rushed in and out service as the with the previous Dr from my last visit. When complete Alyssa looked up my insurance and explained to me what it all covered. She was very knowledgeable and helpful in deciding. This was the absolute best visit I have had. Special Thanks to Trevin & Alyssa for the amazing customer service!

They gave my daughter her glasses and the first thing she said was, "I can't see!"…read moreMy daughter's glasses broke so I needed glasses fast. So I thought going to Illinois Express Eyecare would be the best choice since they make their own lenses there. First, the girl that tests before seeing eye doctor, couldn't get the test done right, so she said, oh well we won't do that eye. Then, I knew things weren't going well when the eye doctor quickly checked her eyes and turned to me and said, "her eyes look good and are healthy". (Well I know that isn't right, she had a few styes and large red swollen lump , very noticeable, that we have been seeing for a year with her doctor) He said her eyes changed just a little. After 2 hours of them making the lenses, they handed it to my daughter. My daughter said, "I can't see". Then she felt really embarrassed because she said that and everyone looked at her. Well, the response of course is wait for a few days for your eyes to get use to them. We got home and my daughter was extremely upset. She said she can't see, everything is really weird. Things are curved. Can't explain it. I looked at the lenses and they were so thick, and curved and sharp on the edges of the lenses. Looked like they weren't finished lenses. Really bad and noticeable strange. Completely different from her old glasses, which shouldn't if they 'changed a little' So we went back next day in the morning to see the doctor, but they said the doctor isn't in. We told the lady what was going on and she checked with the prescription and said well it has changed quite a bit especially the right eye and that would be the reason for her not seeing well. I then said it was changed only a little. They said no it wasn't by the prescription especially the right eye. I said my daughter sees things curved, that's not ok. Then the lady got the glasses and looked at them and took them in the back. Came back to us and said they were made wrong. The guy who made them hit the wrong number when making them. Right there points to a fact that they do NOT have good service, there should have been a system in place to check the lenses to be correct before giving to customer !!! They worked on the lenses. As soon as we got out the door my daughter said I still can't see right, they are better but not right. So we waited til Monday, Doctor just left again. It was like 1:30 in the afternoon. I thought there would have been a doctor there, but no. Got an appointment for the next day. Went in the next day for scheduled appointment and they said he left early for the day, didn't we get the phone message? No, because they never asked for our phone number. So this was the 4th time there, trying to get glasses for my daughter. Five days now with no glasses to see right, now we have to wait for another appointment?! I asked for office manager. She was busy on conference call and it would be a while. So, I had to go home again and wait for her call! I asked for money back on the phone with the office manager. I was so frustrated by then and my daughter was so upset and couldn't see for days now.