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    Hy-Grade Steel Roofing System

    1.8 (5 reviews)
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    Services - Hy-Grade Steel Roofing System

    Skylight installation

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    9 months ago

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    6 years ago

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    6 years ago

    We are thrilled with our roof. From sale to install everyone was friendly and knowledgeable. We highly recommend Hy-Grade

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    8 years ago

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    9 years ago

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    Keila W.

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    Sambor Roofing - Sloped Roofs and Windows

    Sambor Roofing

    (5 reviews)

    After hearing that the General Manager (Piotr Łopuszyński) and Owner (Sebastian Sambor) here are…read moreinvolved in the process of evicting a multi-unit rental home in Guelph, the city they claim to service with care, I most certainly would not choose them for any of their services, and will be sure to encourage anyone I know to go with alternative providers.

    Sambor has deceived, TRESPASSED and wrongfully diagnosed the cause of problem…read more I wasn't sure if the water stains around my Velux skylight was from condensation or due to a leak so I called Sambor as they are the ones that last shingled the roof (hired by the previous homeowners). Sambor's "senior" estimator determined it was leaking, and he stated multiple times that it was leaking due to poor installation of the shingles and exposed flashing. and said it should be covered under warranty. After he spoke with the owner and "customer service" manager, I was told they couldn't find any evidence of the work being completed by them, despite me giving them the receipt with the previous owner's name, and Sambor owner's signature saying it was paid in full. When they finally acknowledge they did do the work, they then claimed the skylight was installed after the roof, and not by them. They also told me the warranty was with the previous owner, not me and quoted me $800 plus the cost of flashing to fix it. After illegally trespassing, they offered to do it for half the price- to do me a "favour", and when I accepted - never heard from them again. I brought in 2 other roofers who quoted half this price however, I didn't realize I should have consulted with a certified Velux installer. When I brought one in, he was quickly able to confirm that the skylight was NOT leaking, it was condensation. That so called exposed flashing, is the saddle flashing, which is meat to be exposed with this Velux skylight He also explained that Velux doesn't sell to those who have not have received training from them. So there was actually no problem. Just as important, all 3 contractors confirmed that there's no way the skylight was installed after, which is what Sambor has claiming this whole time. A simple non-issue that should have taken less than 5 mins to figure out, turned it into 6-week long fiasco due to sheer incompetence on Sambor's part. They came to my house 4 times to "diagnose" this (always late and unprepared e.g. didn't have a ladder)- one of those times they ILLEGALLY TRESPASSED -went on my roof while I wasn't home without my permission or knowledge to take pictures to try to prove the skylight was installed after, which they still could not (this happened AFTER I hung up on them because they were rude and hostile - yelling at me), and then were dishonest about it -nor did they give me the pictures with date despite asking for them several times. Truly appalling behaviour. Use them at your risk.

    Hy-Grade Steel Roofing System - roofing - Updated September 2026

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