I really liked Michael and his helper. They remodeled a bathroom that is beautiful! He was supposed…read moreto come back and hook up the heated floor thermostat. No amount of texting has made that happen! It has now been over 3 years!! He is not good about keeping his word, as he has missed numerous apptmts without a call or text. He appeared interested in helping me remodel my mother's house. But would not keep appointments there either. So finally quit texting him. Sad. So sorry to have to give a negative review.

Michael does excellent work! Great on decks and bathroom updates. Very affordable. An honest…read moreChristian man for your home improvement needs.

Oleksiy recently completed installing a backsplash in our kitchen. It is absolutely beautiful! He…read moreis more than a tile setter. Oleksiy is an artist at his craft, a perfectionist. I observed the patience and time he put into the job as he sorted through small tile for the edges like it was a game of Tetris, and good enough wasn't good enough-it needed to be better. More important than his work is the person I found him to be...patient, kind, gentle, and trustworthy. I truly enjoyed the conversations we had. His work ethic is beyond reproach, and customer satisfaction is his priority. In the coming year, we are planning to tile one of our bathrooms, and Oleksiy will be my first and only call.

I recently had the pleasure of having Craftsman Tile and Stone re do my second bathroom. Having…read moreworked with other contractors over the last 5 years, I feel somewhat an expert on their trade. Oleksiy with Craftsman Tile and Stone is unlike any other contractor I have worked with. His attention to detail is impeccable. Actually remarkable given that in this age most people really do not take pride in their work. His attention to every aspect of the project is amazing. His pricing is fair and very reasonable. If you need someone to install a walk in tub, new shower or any type of tile work, Craftsman Tile and Stone is your premiere place to go. I received other quotes but none compared to Craftsman Tile and Stone. This company is going to go far. Get them booked while you can!

Tucked away in the Thoroughbred Village strip mall of Cool Springs (where Office Depot and Trader…read moreJoe's are notable tenants), the Tile Shop offers a beautiful array of tiles for your home projects. We visited while planning a massive bathroom and pool renovation at our home. Compared to their competition, options here tend to be more upscale and sophisticated. We appreciated that! However, the selection is much smaller than their competitors. That doesn't impact the beauty of their tile, and many will be thoroughly satisfied with their experience here. The primary annoyance at the Tile Shop is that the names of tiles and their allowed usage (wall only, floor only, allowed in showers, allowed in pools) are written in tiny font and difficult to read. At their largest rival store in Cool Springs, everything is labeled quite clearly in legible font with name, brand, usage, and recommended grout color. With a much larger selection elsewhere, we didn't end up buying from the Tile Shop. Keep in mind that they offer very nice products and expert designers to help with your project. The Tile Shop is not a subpar store by any means. It just wasn't for us as we needed a larger store with a more efficient experience scouring through aisles of tiles.

Super nice. They helped me find the right tile and customer service was great. Great place to go.read more

We had a great experience Flooring Repair Specialist. Kenny…read morewas professional, friendly and fast. We could not be happier with his work.

Kenny was amazing. He responded quickly, worked with my quirky move schedule - I needed to get the…read morecarpet stretched in a small window after we closed on a new house and before the moving truck and movers showed up. He was right on time, got to work asap, and did an amazing job! I'd highly recommend him - great attitude and super work ethic. Thanks, Kenny!

My first encounter was with Cheyanna, who explained the different types of flooring and which ones…read morewere suited to the kitchen. My next interaction was with Miranda, who came out to measure the floor and become the point person. We initially misunderstood the time of installation, but when the installers came, they worked swiftly and professionally, and the Lead Installer approached me with a smile and apologized for the time change. I recommend the company because of their meticulous work and products. They offer a personal touch, which is something I treasure.

This place is great. Good options on flooring and when they went to deliver there was a problem…read morewith the delivery man, I called them up and they sent one of their workers to unload and bring flooring up the stairs. Blake was the worker that helped and he was amazing. Hard worker!!!

Really REALLY bad! Worst service I have ever experienced! They installed laminate flooring…read morethroughout entire house end of May. End of July, flooring started to buckle. Called and called and called. On week 4 I got a call back and asked the name of the person who came out and installed floor (I don't completely remember, think it was Troy). They said and I quote - "he might call you Thursday or Friday". Really?! 4 weeks and I get a "might call'? Evidently I'm going to have to get very ugly to get anything done. Hate it when companies do don't what they say they will do.

Great people that do a great job. Very reasonable in price. I was very happy with the project they…read morecompleted! I would recommend them to anyone!

We ran into some unexpected complications with the install of our counters and backsplash yet,…read moredespite it all, we felt like we were in good hands. The first complication was due to weather. We just happened to have our install scheduled for the week that once in a decade snowfall came. Needless to say, this required some flexibility to see what dates would work to re-schedule us. Monica made sure, though, that we are always kept in the loop and that the project would go ahead with minimal disruption. The second complication was due to a computer glitch that caused the wrong backsplash pattern to get assigned to our project. Unfortunately this was only discovered after it had been completely installed. My wife and I felt so bad that all that material and labor was wasted but Brett, the owner, was more concerned that we got what we wanted so he did what was needed to make things right. We are now very pleased with how everything turned out. This didn't play out as we expected but we have a fun story to tell and a great kitchen to tell it to our friends in =D To sum it all up, not that we wished for these wrinkles but they did show us how the company would respond when things were less than ideal and I can say wholeheartedly that they do put the customer first and will make sure you are left very satisfied with the end product. A special shout out as well to Kevin who brought the showroom to us, enthusiastically answered all our questions, and did a great job selling us on his company without being too pushy. Bonus points for the great suggestions on what options would work best with the kitchen.

Absolutely amazing job. Uploaded the before and after photo here. Between their team and our…read morecabinet company, they have built my dream kitchen. Thank you Vicki, Bret, and the installers for making my kitchen BEAUTIFUL! I would recommend to all friends/family.