We scheduled service with this company three separate times, and each time they failed to show up…read more After taking time off work to be available, we were left waiting with no notice. When we called to check, we were told they had gone to another job instead. This happened repeatedly with no accountability or respect for our time. Eventually, we were told they would "call us" to let us know when they could come--at that point, we gave up and hired another company. Extremely disappointing experience. I would not recommend them if you value reliability and clear communication.

This is by far the worst appliance dealer I have ever dealt with in my entire life! if I could…read moreleave NO star I would! The office staff is rude and incompetent on how to run a business! The repairman, doesn't show up when he is supposed to! They lie to your face and talk to you like your a dog! Once the work is completed, it's not done correctly!

He got in touch with me as soon as I requested service on my refrigerator. He was very prompt…read morecoming when he scheduled my service, and fixed my problem.

Bobby came to look at my dryer that was making noise. When he turned it on he knew right away the…read moreproblem. He had the part and replaced it. After that he cleaned the dryer and it looks new now.

Called over the phone to see if they had the part I needed for the dryer, came in and got it and…read moreleft within a minute or 2. Super friendly and helpful lady inside. I had no clue this place was in Pontotoc. Got home, replaced the part, and it's working like new. :) Highly recommend!

another appliance repair shop that won't fix a refrigerator. won't be doing business with them…read moreagain.

quick service, even in bad weather. They answered my call on the first or second ring. And…read more offered same day service for no extra fee. So for me it was really an emergency call, so the super fast response on site without extra charges was appreciated. Quick easy fix.

From the owner: Accepting clients this week! We specialize in Residential and Commercial HVAC, refrigeration and…read moreelectrical. 24/7

I had issues with my freezer temperature. They were very knowledgeable and helpful. Highly…read morerecommend!

From the owner: Sparks Appliance Repair LLC is a locally owned, individually ran appliance repair service built on…read morehonesty, integrity, and true small town values. When you call, you’re getting me—your neighbor, your technician, and the person who will stay with you from the first conversation to the final handshake. With three years of hands on experience and a fully mobile service model, I bring professional level skill with the neighborly experience people in our community still appreciate. My goal is simple: to make every customer feel taken care of, respected, and confident that their home is in good hands. I show up on time, communicate clearly, and repair your appliances with the same care I’d give my own. I’m committed to doing business with honesty, transparency, and a level of integrity that reflects how I believe service should be done. My aim is to provide dependable, professional service while still offering the kind of small town trust and personal attention that makes people feel genuinely supported. I don’t want to be the repairman you call just once. I want to be the person you trust for every appliance misfortune that comes your way. When something breaks, you shouldn’t have to wonder who to call. With Sparks Appliance Repair LLC, you already know—it’s me.

wouldn't repair a Samsung refrigerator in Pontotoc. says they work on appliances. either Pontotoc…read morewas too far or they don't really fix refrigerators. won't ask them for help again.

Mr. Herring is great to work with. He got here quickly and did a thorough check of my AC unit, and…read morethankfully was able to resolve my problem. He is extremely nice and professional and his rates are very competitive. I highly recommend him.

Supposedly repair appliances. But wouldn't work on a Samsung refrigerator in Pontotoc.read more

Came out and fixed my underground electrical line that the WiFi company severed. Also, added a…read morebreaker to my box. Did the work quickly and easily. On another occasion, got him to run electricity underground to my above ground pool. His work is neat and carefully done. Brought him back for a plumbing issue that he quickly resolved. Gave me a quote prior to beginning work on all projects and he did all of them for a great price.

They came and added freon in my unit and charged $250 but when I asked how many lbs. of freon was…read moreadded they did not know! How do you charge someone $250 and not know how many lbs. you added. However if it did actually take as much freon plus the service call charge to add up to $250 I'm fine with that but don't tell me I owe you $250 and not know how many lbs. you added to my unit with a $75 service call fee. PLEASE do NOT waste your time or money! There are plenty of other heating/cooling companies around the area that are not out to rip someone off and that are proffesional at what they do!

They are completely incompetent. Do yourself a favor and don't waste your time. This guy was worse…read morethan a shade tree mechanic. I can only imagine how many people this company has ripped off.