Outstanding options! Outstanding service. Great liquor store! Home Run! Home Run! Home Run!read more

Great place and even better people. I have never had issues when I come here and their customer…read moreservice is good. They are always helpful and chill

I continue to love this quaint off the beaten path wine shop and they're opening a second location…read morein Hyde Park on 55th Street soon. I was stunned to see a poor customer service review b 'cause while any wine aficionado in the U of C community is going to be a tad bit aloof--wine snobs--rude they are not.

I am looking forward to seeing what else this place has to offer. It is not as close to me as…read moreBinny's or as expansive as Cooper's Hawk, but having a nice small wine place in the neighborhood is something to be proud of and I want to be supportive. I was certain the tasting had a fee, but it did not! Every Thursday they have free tastings from 5-7. I thought at first it would be inefficient to do that, but me and my party bought bottles! It was from a shelf marked $10, but nevertheless, one can get decent wine for that amount. The 'bartenders' were informative and generous with their selections. The crowd was friendly and polite for people enjoying free stuff! The selections from other countries look good too, so next trip I will check them out and spend more moolah!

Self-Checkout Would Be an Upgrade -- The Staff Sure Aren't…read more.. Yeah, I get it -- a lot of us who shop here probably look like giant losers (myself included). But that doesn't excuse the staff from acting like they're being punished for showing up. Most of the cashiers are rude, dismissive, or completely uninterested -- it's almost impressive how consistently unpleasant they can be, no matter how polite you are. Honestly, Binny's could save a ton of money by just installing self-checkout machines. At least the robots wouldn't roll their eyes or sigh like you've asked them to file your taxes. Then there's the armed security -- they look more like they just finished doing a robbery than preventing one. I don't even feel safer with them around; it's more like shopping inside a crime documentary. And don't get me started on the parking lot -- it's a total nightmare. At night it feels sketchy, like the kind of place you might get stuck up just walking to your car. Maybe Binny's should focus on improving that experience too, because honestly, it's not that hard to just drive to the South Loop location instead. I really miss the old Binny's that used to be on the corner of 53rd in the Hyde Park Bank building -- that place was intimate, welcoming, and the staff were actually helpful and friendly. This new location, on the other hand, constantly gives you that feeling like someone's watching over your shoulder, waiting for you to steal something. I'm sure theft happens here -- but maybe take a cue from Target. They handle it quietly and strategically, without making every paying customer feel like a suspect. This location could be a great asset to the neighborhood, but right now it's just a stressful stop. Be safe.

When the first shopper was unable to find my products;The good is that the 1st shopper rescheduled…read moremy delivery it appears with the hope the next shopper my find my products. The bad was that the Instacart app stated there was plenty of the product in stock. Apparently it was not because my request was cancelled.

Grew up going to this store in the 90's when the line was wrapped around the block to get in…read moreokayyyy lol. Glad to see it's still business. They always had the good snacks!

Staff is kind and friendly and for your staples especially (ketchup, vinegar, flour, sugar,…read morealuminum foil) there are not lower grocery prices you can find in the area. It's really like half the price of Mariano's/TJs.

Look what I found in my Silver Oaks Wine stash!…read more I asked Bing: "What is the 'Wine Spectator' rating of a 2007 Silver Oak Alexander Valley Cabernet Sauvignon?" The response is EXACTLY what I expected which is why I asked to confirm-"Wine Spectator rated the overall vintage 99 points. The only other vintage to ever receive a near-perfect score was the legendary 1997 vintage, and Robert Parker has rated the 2007 vintage higher than 1997." Thanks Ahmad a/k/a "Eddie" for deciding to carry fine wine at your stores!

Despite having a large selection the cashier Janet was awesome. She knew where to find what I was…read morelooking for and was helpful with my selection. She was patient while I spoke with my friends and assisted not only me with my drink of choice but theirs also. Great prices and good customer service goes a long way. Definitely will be shopping here more often.she the best

This location is deserving of Negative Stars but I can only give 1 star. This business is charging…read more7 cents a bag for paper bags and 20 cents a bag for plastic. Also refusing to sell beverages if you refuse to buy a bag. I have reported this shoddy business to the City of Chicago Consumer Affairs Department. This store also enjoys crappy customer service and rude employees. Avoid this store if at all possible

Calling to find out the price of an item shouldn't be a secret. Binny's didn't have a problem…read morequoting a price. Get a website with your prices so people can see if they want to come purchase from your store.

Good prices, very friendly service! Will be back. Drinks were very cold!…read more Must have changed things up since those other reviews.

Horrible customer service and they make up their own hours. Times are posted for a reason so people…read moredon't waste time going.

Love this place.. open late every day and they never close early even on holidays. Prices are very…read morereasonable. My only negative is They are very busy on the weekends which creates long lines sometimes.

The only reason I didn't give Red's 4 stars is because the drinks are a bit on the expensive side…read moreand if you don't buy a drink you can't sing karaoke!!! Other than that I had a ball and I enjoyed myself with family and friends with the neighborhood friendly atmosphere!

Just a couple of days ago (10/5/12) was my first time ever here (newby to Chicago) and it was A-Ok…read more I will not be rushing to get back here anytime soon.