I have been extremely disappointed with them this time. I used them once before and they were…read moregreat. This time they have been extremely slow. here it is 4 almost 5 months later and we are still without a kitchen! The contractor that they hired to do the drywall and flooring ended up putting a lean on our house in order to get them to pay. We called them to get an update and the lady that is managing our house is "out on vacation" and apparently did not leave notes for anyone else to know what was going on. This has been the most unprofessional experience. Then later that day they called and said "your cabinets are in". The franchisee owner brought Home Depot unfinished cabinets to replace our custom cabinets, they still had the packaging on them. When questioned they tried to tell me that my old cabinets came from home depot when I had a local cabinet maker make them 5 years ago. Further they billed my insurance for "quality custom cabinets" when she came back from vacation she promised that they would get the cabinets ordered, even gave me the contact information for the company making them. They finally gave me a date that they would be installed to then a week later call me and say that they have to push it back a week because they forgot to pay the cabinet company so they have not started making them.

All of the Servpro employees were professional and kept the work space clean during the process…read more Although the project took longer than anticipated, the final reshot was well done. Specifically, one of your employees, Martin Perez, performed timely and efficiently in completing his tasks.

We've used All American Cleaning & Restoration in Idaho Falls off and on for close to 40 years,…read moresmall jobs and big jobs, and almost always on an emergency basis -- including storm damage. In every instance, they were impressive. In winter 2025, with spring storm season approaching, our roof needed major repairs. The process of vetting and reviewing roof-repair bids on our own was time-consuming and stressful, so we opted to again hire All American, this time to serve as general contractor. It was well worth the added expense. They connected us with a reliable roofing company, assured that communication was good, and that the job was done right.

I woke up to water in my basement due to sprinkler system problems. I called them at 7:45 and they…read morewere at my house at 8:15. They moved everything out of the basement taking great cattle with the fragile items. Everything was cleaned up and restored to better than new. Everyone that came over was very professional and they kept us informed throughout the cleaning and restoration

PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

Dominic did an incredible job restoring our home after a flood. Fast, knowledgeable, and extremely…read morethorough. Couldn't have asked for better service

Dominic did an incredible job restoring our home after a flood. Fast, knowledgeable, and extremely…read morethorough. Couldn't have asked for better service

I am pretty apprehensive about mold remediation services, but I have to say that these guys somehow…read morechanged my mind. They went into the attic and found the cause of the mold and talked about how to take care of it. Their explanations were clear and thorough. They gave me a guide so I could do the removal myself if I wanted to, or I could hire someone else to do it; but they did not pressure me to purchase their service. I was pretty thrilled with their openness. I've already recommended them to the neighbors and in-laws, who also seem to be pretty satisfied with their work. I'm not really big on writing reviews, but I saw that the number of reviews these guys had didn't match the work they do. So I decided to give some input.

From the owner: At Healthy Home Environmental Services, we specialize in optimizing the quality of indoor air and…read morewater. Our comprehensive services include mold remediation, floodwater mitigation, asbestos testing and abatement, radon testing and mitigation, as well as bio-hazard and crime scene/suicide cleanup. We handle tasks that are often too complex for traditional cleaners or janitors, making us your go-to experts for all your environmental needs.

Insurance agent recommend for help deciphering the source of our leak. it is noted that the service…read morewas thorough but scattered. items were forgotten and they had to return because they forgot to photograph the damage. these things are forgivable. What infuriates me is that the inspector called my insurance company and made a claim "on my behalf". It's noted in my file that I gave my permission. Acknowledging that he would call my insurance company is NOT my permission to act for me in any way. This is my personal responsibility. Now I will have to contest what is on record should this come back to haunt me because it should not have been filed. If you use this company for restoration, be sure you make your expectations very clear! I will never contact these people again. Do not recommend! Rated poor For customer service.

I had a leak in my basement and Paul Davis came right out the same day I called. They found where…read morethe leak was at. I was able to do the repair myself. Paul Davis was very helpful, professional and saved me some money.

Unfortunately we had the main waterline break on December 21st of 2024, just days before…read moreChristmas!!!! Skylar and his team came as soon as they could, no hesitation whatsoever due to the holidays , and got to work to fix the waterline. He was able to get us back into the house on December 24th, Christmas Eve. He truly is amazing. Thank you Skylar !

From the owner: At All Hours Cleaning & Restoration, we take pride in being the trusted name for comprehensive…read moreproperty restoration services in Idaho Falls. As a family-owned business, we have been serving the community since our establishment in 2020, dedicating ourselves to providing top-tier restoration solutions for both residential and commercial properties.

We are in the midst of the biggest, longest winter in our 38 years of living in Soda Springs, and…read morehave ice dams creating water damage. Flood and Fire Solutions came all the way to Soda Springs to detect the source of the problem, dry out the floor and wall and give us options of how to continue. They were courteous, extremely tidy in making sure the house wasn't impacted by their work. Dallan, Brad, Dennis and Brenda were all most helpful.

They didn't provide an actual estimate but told us to expect to pay 4 to 7 thousand for our flood…read moredamage mitigation. They assured us they have payment plans and we wouldn't be paying 10 to 15 thousand like we feared. Two weeks later we get the bill for $12,000, and are told their longest payment plan is 4 months.

Super knowledgeable and budget friendly. Thank you so much for taking my concern so seriously and…read morehelping me out!! Highly recommend this company for your mold needs!!

Good communication from all the guys. Very friendly. The bathroom is almost done and it looks good…read moreso far.