We had a great relationship and top-notch cleaning from our previous cleaners, and were concerned…read moreabout finding comparable quality cleaning and minor incidental repair for our Winter Park short-term rental when they moved away. We interviewed several cleaning services and were convinced to go with Wheatley Creek Services to kick off summer busy season in Winter Park. We were not disappointed! In all consecutive cleans so far, we have continued to receive 100% 5-star reviews and comments from guests about the place being "sparkling clean." They have been very thorough inside and even check the grill outside, something they do on their own. In addition, communication is top-notch, and all guest incidents are promptly noted (e.g., broken bowl, clogged toilet, guest forgot personal items, need for supply replenishment, etc.). Finally, every clean so far as I can remember has taken place on the guests' checkout days, even if there is not a same-day check-in. Plus, we have specific needs for our place and Wheatley Creek Services honors those with a smile. We are so glad and relieved we selected Wheatley Creek Services for our cleaning and incidental repair needs. We highly recommend them to others and are grateful for their attention to detail, work ethic, and timeliness.

We had a very costly and unprofessional experience with this company…read more The contract was to retile one bathroom and remove a tub and construct a walk-in shower with a raised still and sliding glass doors in the other. Israel Allen did not follow the contract specs. Installed the wrong tile in one bathroom. Did not installed the required niches in either bathroom. Informed us after the fact he installed stainless steel shelves. His excuse, there was a fire wall. He could have installed them on the two non-firewall areas. This is exactly what we did not want! The master bathroom walk-in shower was to have a step tiled pan with a raised still to prevent water from ending up on the floor. Instead, he constructed a 8 inch high raised flat platform! Now when the shower water hits the glass doors copious quantity of water end up on the floor! If there was ever a minor drain backup, this shower platform would flood the bathroom floor eventually leaking down to other floors in the condo building. We told Israel Allen on numerous occasions to engage with the Homeowner's management engineer to prevent any installation issues. Israel Allen spoke with the engineer prior to starting the project but never contacted him again. Proper engagement would have prevented this major error. We had to fly out from the East Coast once we saw the picture of the master bathroom shower final installation to rectify the issues. We had our Building Management and Homeowner Management personnel come and inspect the installation: Management would not approve the walk-in installation as constructed. Our condo had to be removed from the rental program until we correct the issues with the master bath shower. We now have contracted with an approved contractor to reconstruct the base with a proper pan and still to have the shower approved at additional costs to us. Wheatley would not address this issue without a change order and additional costs. Overall, the work was sloppy and unacceptable such as white grout staining the gray floor tile grout in both bathrooms. An example of lack of simple attention to details and pride in his own quality of work. Both bath shower trims were specified to be brushed nickel; He installed a bright chrome shower head in the master shower. Fortunately, he will no longer be approved to do any further business in these buildings. We would hate to see anyone else have to deal with what are going through.

We have been incredibly happy with CabinWorks as our property management team, for the regular…read moreweekly checkups, for cleaning, and for more individual home management and special projects. I will give one specific example which really shows why we have been so impressed with CabinWorks: My family and I were at our house, when our heating system went out with it being sub 10 degrees out - *on Thanksgiving Day*. I was in a panic when I called the office - but someone got back to me within minutes, and they had someone at our (somewhat remote) house to fix the issue in less than two hours - again, on Thanksgiving Day. They are thoughtful, responsive, proactive and on top of that just nice people to work with. Highly recommended.

Trusted partner. Having a vacation home in the mountains is a challenge. But, having a…read moreresponsible and reliable partner who is willing to put in the extra effort when needed to help resolve issues is invaluable. Cabin Works is that.

I signed a year contract with Tidy Bears last fall and I regret that I did. When they show up,…read moretheir service is good. However, they haven't shown up three times now and, when I try to call, it takes days and multiple phone calls from me before anyone will respond. I understand that things happen to alter schedules, but not calling to tell me they won't be able to clean when scheduled and then not answering my calls is so very unprofessional and irritating. I am going to have to find somebody else to clean my place, even though that likely means losing the money for the rest of the time that they had committed to.

From the owner: At Tidy Bears, we're on a mission that's both straightforward and incredibly meaningful: to make…read moresure our clients have dens that aren't just clean, but genuinely sparkling and oh-so-comfortable. And guess what? We've got a secret ingredient that makes us stand out when it comes to achieving this mission!