I replied to your text asking for feedback on the 30th., April…read more Saying my hair was a bit dark. Which it is. I couldn't get into town for health reasons which I'd shared with staff previously. Also my husband had a stroke and was taken into hospital. Today I rang looking for Tanya but she wasn't there. I spoke to Sinead who was very cold and dismissive. Like I was trying to pull a fast one. I've been going to Lloyd's for years and have left a lot of money there. Previously Sarah Deegan had to correct the colour before when someone stood in for her. Also prior to Sarah, Danielle who was also great, did the same. Mistakes happen. I won't spend anymore money at Lloyd's. Looking after good customers is important. I have now to find a new hairdresser after all these years. But never mind. Joan Billings. Show quoted text

I was just going for a little cut and a blow-dry, just spontaneously. So I walked into their salon…read moreand they told me they had a spot open at 3 PM (it was 2 PM when I walked in). That's was perfect for me. I did some shopping and then went to the hair salon. A great customer service at this point... Until they started washing my hair. I told them I had sensitive skin so asked if they could be careful with my scalp. The girl who was washing my hair looked at me like I had insulted her... and completely ignored what I told her. The result was me ending up in the chair to get my cut, but the dandruff (or dry scalp) was already flaking.. I was a bit nervous about that and told the hairdresser that was cutting my hair. He told me that it was okay and he would look at it when my hair was dry. He didn't do that until I asked later on. He also didn't interact with me at all, I tried to make conversation but it was super awkward. He told me he would cut it a little shorter, which was fine, and a put some layers around my face so that it looked a little more alive. well.. that didn't really happen. It looks like I tried to cut my hair following a youtube tutorial. It looks so bad. He also pulled my hair a lot, and the blow-dry was way too hot. Hair kept flying into my eyes, and overall he just wasn't careful nor professional. All of this resulted into my hair feeling super itchy and the skin on my forehead turned red because it was treated so badly. I asked for the shampoo and how to treat my scalp later on. He explained what would be the best shampoo, so that's fine.. But it's a day later and my scalp is super sensitive - even on places where it wasn't ever sensitive!! Overall, it looks like a toddler did my hair. I didn't like the experience at all... I regret spending 50 euros on this.

My daughter bought my 12 month old grandson for a haircut,they cut his hair and were unable to…read morefinish it due to the baby acting up and still charged her 25 euro absolutely discusting. I rang to complain and was told a manager would call me back that didnt happen.