Inaccurate results. Poor handling of samples. Taking a week to make it to the lab making chain of…read morecustody very questionable

Completely inaccurate results affecting my legal issues, no consumption of any alcohol or drugs…read moreboth came back positive, can't keep any help my them.

Wow! My experience was great from making a same day appointment, to the front office, to the nurse,…read moreand the thoroughness of the doctor. I didn't have to wait long which was nice since we were traveling.

Absolute nightmare when it comes to billing. Wife and I went at the end of January and had to put…read moreit on a credit care to receive care but were told it should cover our Medicare deductible for the year. Well, its July now and they still haven't submitted a claim to Medicare so we've ended up paying our Medicare deductible twice. We've called several times and they still haven't submitted the claim. Basically we've been ripped-off $500 because they've paid so have no incentive to "do the right thing" and submit the claim. My advise is to never ever go there even if you like the level of care.

The only reason I did not give 5 stars is because of how unfriendly and unwelcoming the front desk…read morewas. The doctor on the other hand was great! She was very thorough and friendly. She was patient when my husband was trying to explain his symptoms. The location is modern and very clean, easy to find as well.

This place is actually awful. I was booking an appointment, and the website recommended a virtual…read moreappointment. I paid $166 for a 2 minute long conversation with a doctor telling me I need to come in instead. Booked an appointment for 2 pm the next day. I wasn't brought back to a room until 3:12. Then I was told there was only one patient in front of me and "it should be quick." Was not seen until 4 pm, after hearing the staff loudly talking down on other patients and gossiping. I could hear every single word of their conversation. Staff seemed to want to do anything but take care of patients. By the time they finally came in, the physicians assistant told me they don't have what I needed to treat me. I never once raised my voice, or was rude and when staff left my room I could clearly hear them saying I'm ungrateful and a staff member said "when I feeling angry I try to be grateful instead." Why would I be grateful for being charged $300 and getting 3 hours of time completely wasted? On top of all of this, they want me to come back AGAIN after they told me there is literally nothing they can do. I think I've earned the right to be frustrated. Extremely unprofessional, I will never be back again.

The care and thoroughness of this practice is amazing. From robust and investigative questions to…read moreplans that make sense, this clinic has been beyond helpful. If you are tired of being a "12 minute patient" (no time to really explain what's going on or to receive subpar care), Aspen is the place to go. After 20 plus years of signs and symptoms being ignored (IYKYK), Dr. Mele took the time to listen and help create a logical plan. My pain is reduced, my functionality is increasing, and the best part is, I am actually listened to. Thank you to everyone at Aspen for your kindness, knowledge, and understanding.

Horrible! If you have MOLD... Run. All about money, not about care. Dr. Mele doesn't know how to…read moretreat people nor children, especially for mold. Dr. Mele has been terrible! I've found Dr. Mele is money seeking, doesn't tend to her patients needs/ concerns, within timing in which is important. The meds she put me and my 2 kids on were not fitting to the diagnosis of mold. In turn her protocol of meds caused huge reactions w/ with my son in which it took Dr. Mele 3 days to respond while she was out of town. There is no On Call Doctor, and Dr. Mele is prescribing meds that regular doctors or ER wouldn't understand. This company should be available for emergencies when they are prescribing especially to little kids. My son was close to a fever, throwing up, nauseas, crying in pain, diarrhea, extreme stomach pain,  pale, with painful hot itching red skin patches all over his body, and myself severe stomach and liver pain for weeks, and my daughter severe diarrhea. Her reaction was to get off the meds, nothing else for help, and we'll revisit over a month later. SO that's a family that's ill, and tested positive MOLD (kids high levels of mold) to wait for treatment all that time. Also she also prescribed us meds UNDAS, drops, nasal sprays, AND NAC before our mold tests came back positive! This is the stuff that made us ill. All Money! Some of the concoctions she handmade and I had to call in and ask Jane what is in these prescriptions and what do they do? I couldn't read the label and neither could Jane the receptionist. Dr. Mele didn't address all my health concerns that were important, and when I asked about my other medical concern (she even asked for my scan for the initial visit), it's was you need to make another apt, and said to me I asked you if you had any more concerns, but in truth she did not say this, she said we're ( her and her trainee) going to step outside to review a plan, came back and said she needed a few days to figure out a plan for the mother and cut our apt short. After we drove 2 hours to get there! After mentioning me having to pay again, I said I shouldn't have to, and Jane said if I wanted I could bring it up in the January apt. Our Labs &  Mold Test results Dr. Mele has been unwilling to review without an appointment a over a month later. Tested in November, scheduled for January. She said she felt our tests weren't emergent, even though we are ill. She won't talk to us like she originally said upon first meeting, I only talk to Jane the receptionist. My kids doctor who used to treat adults for mold, my doctor, and 2 different functional Doctors for kids and adults have told us our tests needed to be tended to right away (!) and that her protocol, especially NAC, should have never (!) been used starting out. My Doctor and the Functional Kids doctor felt additional labs needed to be done right away, and the tests were cause for concern. Dr. Mele should not be treating people, especially kids, for mold. We spent a lot of money for visit, tests, and meds for no help, no care, no concern. $1700 first visit. And Dr. Mele threw in my face she thinks money is a issue, I never mentioned that, but I did for the more and more apts she/Jane wanted to schedule, but money...of course it is important, I have a family and this is all cash....no insurance to get my family well. Everytime I called to ask something it was money money money, schedule for every little thing...there's no Doctor communication only with her receptionist. Dr. Mele might know other things to treat...but NOT MOLD! If you think you have mold exposure...don't go here. See a functional REAL doctor that specializes in MOLD.

I'm used to Superior healthcare. I had Sutter in California. Exceptional health Care. Went to a NC…read moreclinic and their overall attitude seemed indifferent. I'm not on any medication per se but I do take Ibuprofen 800 mg. They told me they don't give out painkillers to people unless they've had their whole medical history in front of them. Honestly I was kind of amused at this. To have such a tight control on an over-the-counter drug. If you have a choice go elsewhere

I've been a patient here for 12 years. They are amazing. I had my birth control prescribed here…read moreregardless where I was in terms of insurance and finances they have always provided us with the best care here at the north country!! The ultrasounds with my first and nie with the second baby are always scheduled promptly. All the nurses are amazing and the front desk staff kind and helpful. I got the genetic testing for north my babies to make sure they are healthy and found out the gender without getting "poked on abdomen" for fluids so I was really grateful to have the same test available as my friends in EU. I'm impressed and love this place. You're angels

Dr. Adham is excellent! I've been to several chiropractors over the years and appreciate his…read moreattention to caring for my neck and back issues. Although he's busy it doesn't feel rushed as he works on you. Office staff are kind and helpful! I usually feel good for a couple months after adjustments and will be going back for sure!

I always receive phenomenal service there. There is just a kindness in the air and it makes it a…read morehappy instance to go in. I had bad experiences with a previous chiropractor but Adam washed those all away with his knowledge and dedication to his craft.