Went here for a girls trip, had a wonderful stay. It's just a block from the Majestic and the Croisette, and super affordable considering the location. Staff was professional and helpful, breakfast was expensive but worth it.
Had an issue one day with not getting neither housekeeping nor turndown service, which in the July heat is more than frustrating when you're lacking clean towels without sand from the beach on them for the next day. Asked the staff if we could have housekeeping when we noticed we hadn't gotten turndown either, but sadly it was too late at night. We went to the hotel lobby bar, where suddenly the hotel manager came and apologized and offered us complimentary champagne, and we discovered the next day the housekeeper had left us a letter of apology and some chocolate boxes for our inconvenience.
They absolutely more than redeemed themselves, which says a lot about the level of customer service. I am definitely staying here the next time I'm visiting Cannes. read more