Fantastic location at the heart of the city. Located on a pedestrian friendly courtyard.
Checking in with a car is supremely tricky. There is no parking at the hotel. It is valet and costs extra. Your car will be in a lot. 10 minutes walk away. They will tell you 7 minutes. That time must be factored in the dead of night, when there are no tourists or pedestrians or luggage to contend with over the deep cobblestones.
And a brisk walk at that.
The room booked was a twin. The room offered was directly off of the hotel front desk. Not the most salubrious location.
Plusses were the extra large bathroom and shower. However this space was misused as there was not a double sink, and could have had room for one. One person COULD shower and another take care of sundries in the same space with the basin in close proximity. The space just seemed overkill.
For those who needed it...there were plenty of hand holds over toilet and shower.
I have to say that perhaps cleanliness was lax as the bathroom while looking clean had the long dark locks of previous occupants present and neither of us had long hair!
One rather disturbing note....we were locked out of our room which had previously worked by key card without trouble. The desk staff were completely absent. Called, waited, rang the bell, called, waited, rang the bell, call waited rang the bell, walked up and down the stairs to find NO staff in the entire hotel.....smoke break...no, lunch break, maybe....bonk break... who knows.
Well we found that there was no way to get in to collect our belongings so we could check out. I leaned over the counter and saw that the desk staff had left her phone and the hotel keycard unattended.
That means everyone who had belongings in any of the rooms could have been at risk. Not too clever.
I'd rate the experience a 3 when it could have easily been a 4 with attention to detail. read more