Beautiful hotel at the entrance of Saint Tropez, across from the Chanel House with beautiful roof…read moretop lounge and swimming pool. They speak fluently French and English. Everyone was polite, friendly, and accommodating, and gave us free champagnes on the rooftop lounge while waiting for our room, and when we got to our rooms, it was fresh and clean. Room service was so fast, readied in 20 minutes, where we ordered truffle cod, risotto, pizza and fries. They also gave us a large basket of bread, as it is a must in France, and every condiment possible. I could have been full with just the bread basket and all the butter. Everything was fresh and delicious. Reception was fast to check us in and out, the concierge was helpful in recommending and booking a lunch at the Tahiti, after learning that we like somewhere calm and good for swimming. The hotel shuttle took us to the beach, free of charge, and on return, we didn't have our phone, so the Tahiti restaurant happily called the hotel shuttle for us, the shuttle driver also walked all the way inside the restaurent to look for us. Everything was perfect! The drivers are so well dressed and nice. It was just the 2 of us in the shuttle, felt like a private luxury experience. Also, you don't want to drive in Saint Tropez. It's a nightware and parking is impossible. I loved the hotel beach bag, and ask the receptionist for it. It was price at €20, and she just gave it to me for free. That was so nice of her.

This is my secret haven and I hesitate to share... for it's perfectly located, perfectly serviced,…read moreand everyone treats you with kindness and grace, even if you are a rude American who sometimes forgets to say, "Bonjour, Monsieur!" or "Bonjour, Mademoiselle," as you enter the lobby. Walk to all, shuttle to Pampelonne, and definitely dine at La Ponche. Hotel de Paris is perfection.

Asked for a reservation day of, expectingly did not receive and was surprised they offered me a…read morereservation for the following day. The next day came, they completely forgot who I was. book in advance to get the full experience.

I had been SO excited to enjoy my visit to what I had hoped would be an incredibly lovely…read moreexperience visiting this world famous hotel and the grounds while on my vacation to France this summer. HOWEVER, we arrived much too early for our reservation and instead of allowing entry (which I do understand, had it been explained politely and apologetically), we were looked up and down with an air of dismissiveness and told to return later. When we did return we were AGAIN looked at askance because we arrived in shorts - though we explained we brought more appropriate attire to change into as we had had been shopping in Antibes earlier in the day - and nearly denied entry AGAIN until the more senior security person deigned to approve our entry. To top it all off, I never felt welcome to enjoy anything beyond the bar and grill area, the martini was only OK at the bar, my moules were COMPLETELY oversalted (and I like salt!!) and when I told the wait person, all she did was repeat what I said with surprise and clear the table... no offer to bring a comped dessert or drink or knock some $ off the bill. All in all very disappointing. I live in San Francisco which is full of tech billionaires and yet to feel so excluded at the start of this experience and to end with such mediocre food, really was a sad thing. I would have expected more given the glowing article I had read in Condé Nast. Perhaps if you are a straight couple it's a different experience - we are two women, and the whole thing left a bad taste in my mouth...

Gorgeous layout. Friendly staff, delicious food and great location. Will stay again.read more

We really enjoyed our stay at this hotel. The incredible plus was the the restaurant! Delicious!…read moreThey were very accommodating to us with our limited French. So, our best memory is the staff. From housekeeping to front desk to chef...they were so good to us. Thank you so much!

Location, location, location! But tiny, tiny rooms. This hotel, restaurant and bar is right next to…read morethe famed Byblos. The hotel is artsy and funky. The bar/restaurant is a wonderful place to have a glass of rose and look over the harbor of St. Tropez. Unfortunately they do not have a pool. The rooms are quirky. Some are nicer than others. Most are what I would call minimally decorated and outfitted. The lighting is very dark in the rooms, which is frustrating when trying to get ready. Definitely request a room with a view and a room on the top floor! The staff, particularly the concierge Alex was very helpful!

Like the new beaches the restaurant is loosing the magic…read more Food is good but service was pitiful... another waiter (girl) thinking to be the client. Lazy to bring soy sauce or ginger and making faces ! Come on ! Best sunset in st tropez !

Excellent Hotel and staff!!! I had originally booked a standard room, but as a Bonvoy platinum…read moremember I was pleasantly surprised to be upgraded to a suite at check-in. The staff handled it very smoothly, and professional acknowledgment, which I appreciated. The suite itself was spacious, clean, and well laid out, with a separate living area and a terrace that had a partial sea view. Not over-the-top flashy, but very comfortable and exactly what you'd want on the Riviera. Location is honestly one of the biggest highlights. You're right on the Croisette, steps from the beach, restaurants, and boutiques. It made it easy to just walk everywhere and really enjoy Cannes without overplanning anything. Service throughout the stay was consistently good. Housekeeping was attentive without being intrusive, and the front desk team was helpful whenever I had questions. The rooftop pool area is also worth mentioning great spot to relax, especially later in the afternoon when it's less crowded. All in all, the upgrade definitely made the stay more memorable, and I'd come back especially if traveling as a Bonvoy platinum member where those perks can really elevate the experience.

Pretty Hôtel with nice staff and a great location. We enjoyed our time at the JW in Cannes and…read morewould definitely come back again.

Really really bad hotel, especially for $1,500 per night! The AC did not work, people were yelling…read moreoutside our room, we had power outages, housekeeping left dirty towels, the shuttle service to town was constantly 'out of service', and there was hair in my omelet. The concierge was not only unhelpful, but very rude. I would not stay here! The staff was unprofessional and rude.

We LOVED this hotel. The room was beautiful and the staff were so nice and helpful. The beach is…read moreclose by and there are three wonderful pools. The restaurant is excellent. We had a great time!

It is a nice hotel - feels more like a business hotel. Close to the beach - maybe 10 minutes…read morewalking. Lots of restaurants around. People working there are polite and professional.

It's a cross between a biz. hotel and a spa - it's got all the "biz" features of an AC hotel, and…read morealso all the sauna/pool/... of a spa/resort. Add to this a _very_ friendly staff, and a surprisingly good restaurant, and, well, it goes from being "another AC hotel" to "not bad at all!" Definitely stay here again...

I always look forward to the welcoming arms of its staff! Great location. Wonderful and…read moreconvenient breakfasts.

This hotel is fabulous. Short walk to train station. Short walk to the beach. The perfect…read morelocation. Clean, Serene, lovely staff. Comfortable beds and sheets. Thoughtfully appointed in both the lobby and the rooms. Updated bathrooms with good lighting and shower pressure. We had left behind a few items (nothing valuable) and the staff even emailed us offering to ship the things to us.