I took a chance and switched over to this pharmacy as its a shorter drive. The lack of…read moreincompetence is outstanding. 4 of the times I had prescriptions filled, 3 were wrong. Either they just filed a new prescription from my doctor instead of filling it. And when I went to pick it up and was told this, they didn't even fill it that day, I was told I had to wait in que and return the following day. And the girl was very rude. The male Pharmacist is very knowledgeable. The East Indian Pharmacist is not and isn't very friendly. When the printer was broken and couldn't print off my new med information, she told me that there was no side effects..... Google says otherwise. Needless to say, I returned to my old pharmacy.

The pharmacy has wonderful staff. They are friendly, knowledgable, and have a quick turnaround on…read moreprescriptions . When I needed Covid medication, they even called me to say it was ready. Dianna B.

Excellent customer service! Very friendly cosmetics and pharmacy. Helped me with everything that I…read moreneeded. They went above and beyond through helping me choose the best cologne for my needs and in terms of the pharmacy, they helped to explain my vitamins. Also, very good senior day discount. :)

I had a terrible experience! I called, and my friend called: they would not stay open 3 minutes…read morepast closing to give my friend Benadryl. My friend had a serious allergic reaction and her life was put in danger by this significant lack of flexibility.

I bought a bag of avocados. There were 5 in the bag. Only one was decent. So it cost me $6 for a…read moresingle sort of good avocado. What is Loblaws doing to maintain their quality??! It's there mushy apples snow their avocados. Time to change to a different grocery. This is the last straw.

Avoid shopping here, if you can!! NO customer appreciation,…read morerude employee, expired produce, often!!

This pharmacy is amazing! We've been using Stuart Ellis for over 13 years ever since we moved to…read moreCollingwood. Their service is fabulous, always answer our questions immediately (we have even called from Mexico during winter while we are away with questions and they are always helpful) and ALL the staff are amazing! They get to know you personally which is also nice. I spoke with Pauline this a.m. and she was wonderful. All are great there and they deliver my husband's meds every Wednesday which is also great!

Horrible customer service! Four people working pharmacy (one nice one clearly a trainee) plus one…read morewoman floating around. They were unable to put a prescription through OHIP claiming the recipient was in a nursing home (he is not) then claimed it was the government's fault they couldn't get it to work (it was not). They clearly did not know how to submit a simple prescription (this was two of the four working on it) and insisted the client pay in full. Had to give up and pay in full at which time was told, if they resolved it, they would issue a credit. Prescription was a simple cream. Took a very long time for employee #2 to verify this simple order (no counting, not much to do besides look at the box) but they spent a long time verifying. Printed order did not match prescription, they decided not to include specific client instructions and basically just said to 'apply'. Very very incompetent, but the best was yet to come. They later phoned saying they got it through (oh, so it wasn't the govt?!?) and if I wanted the refund, I would have to drive back and they could not do it on the phone. Drove back and got the rudest of them all, Krystal. She attempted to train the newer one, but unfortunately, Krystal had no idea how to do the refund, the floater came to help twice and as soon as she would walk away, Krystal would hit the wrong button and call her back. So told the floater she needed to do it and she complained there is a learning curve and I just need to be patient. So someone who has no clue how to do a refund is trying to train a new employee? Krystal also repeatedly said it was karma and had a very unprofessional and rude manner implying it was my fault overall. I agree with other reviewers that staff is very rude and unprofessional. I even called the owner to let him know about the issue, but no response so I have to assume service is not a priority. Lots of drugstores in Collingwood, and you might want to choose a different one. Any other one.

Unprofessional doctors and staffs. Long wait times on…read moremajority of your booked appointments. Very poor or wrong diagnosis. Very poor treatment and follow-up plans. poor front desk services. The washroom is not clean usually, and out of towel papers almost always. I am sorry but Not even close to a health care clinic.

Checked the website and it indicated that it was open until 7 pm. Arrived at 6:30 and there were no…read morephysicians available as the hours had been changed. The receptionist indicated that website hadn't been updated and the walk-in clinic was by appointment during the week. Sorry that we bothered.

Pharmacies can be awful. Long line ups, medications in boxes and baskets but they can't find…read moreyours, a pharmacist who says uncomfortable things in front of neighbours and strangers...! This pharmacy is a nice deviation from the trend. I moved to this pharmacy from another, in Penetang, where I was not treated well. The difference is night and day, between the two places. To focus on just this particular pharmacy, however, this is what Iike about it - -professional, pleasant, and reliable staff -two people behind the counter instead of twenty -efficient service -no line ups, and... It's just a pharmacy. It isn't trying to sell you make up or makeovers or Christmas presents or clearance Axe products or stamps. You can get a few additional medical essentials at this place, and they have a little gift card rack for those "I forgot" situations. It is more clinical and (much) less commercial. In short - I highly recommend this place!

Ida pharmacist by walmart. He was wonderful! A mistake was made with my script. Yes we are all…read morehuman by the way! He did everything possible to make sure I had my prescription fixed. before I ran out! I live 2 hours away! I got them and want to say a great big thank you! To the pharmacist in Midland at the IDA By WALMART!!! A very big thank you!! Wish more people ran there business as you do!! Honesty and kindness and he has both!! You have both! Very kind!!!

Awesome service and they go out of their way to help you…read more The store is very clean and accessible. The staff is very cordial and helpful. Brian is awesome! Thank you! Ruth

So slow. Visited the walk in and after 20+ minutes of waiting they said it wouldn't be ready for…read moreanother 30 minutes. It was a little busy but not crazy. They kept helping people walking in rather than me who was sitting there waiting in discomfort.

My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

This shopper's has always had a magic spell on me. I don't know why, but it doesn't matter what I…read moream looking for, if I go shopping for something specific...I always start at this shoppers. Doesn't matter what it is, it is like a right of passage that on any shopping quest, I MUST first step through it's sacred sliding doors into the soft scents that can only be the cosmetics section (rereading that I think I may need some help......) In all honesty, I do think this is a great retail environment and not only because I seem to always need what shoppers has to offer. They really have it right on the retail environment. The layout is great, the visibility is amazing (it's always the brightest store) and the staff is friendly enough. It has everything and the mix of retail and pharmacy is great...what else are you going to do while waiting for the pharmacist to mix all the magical potions and call on the gods to create that coffee syrup (ok I'm not crazy but sometimes I do wonder why you have to wait for your prescription when the doctor wrote down the exact amount and the type...is it the handwriting they are figuring out...it's got to be so we have to shop around right???)? In any event, I am possessive about this shoppers and glad that I got to review it first. If you're ever in the area, stop by, because I swear this specific shoppers has...everything......