Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

My son accidentally landed on his iPad 9th gen and the screen went black and purple…read more He was devastated because he uses the iPad to FaceTime with me when I travel out of town. He had also just taken a bunch of photos of The Big House during take your son to work day. Garrett at Metro Detroit Phone Repair went above and beyond for my son and had his iPad back to brand new status in less than two hours on a Friday evening, no less. The drop off was easy, and not having to pay until the repair was done also made me feel comfortable, having never used them before. If you need any screen repairs to phones or devices, give this business a shot before you go to Best Buy and pay MORE! Thank you, Garrett!!!

I just came from picking up my iPad at Metro Detroit, Phone Repair. I can't recommend this place…read moreenough. My screen was severely broken and cracked beyond what I thought I could be repaired on my iPad, I called when they open, dropped it off, and it was fixed as good as new in just a couple hours. Frank is not only a great and nice person, but he does a fantastic job iand is very meticulous.! I will never go anywhere else if I have any problems. For the money you can't beat it. great value as well. Hopefully you'll never need to go back, but if something happens, I'm going back to see Frank at Metro Detroit, Phone, Repair

My parents are in their late 60's and were talked into buying a smart TV by Pauls TV of Novi…read more $3000.00 after installation, they found that the apps they were sold on in the store didn't work...(Youtube, Netflix, etc... the TV won't even talk to the DVD player.) Harvey has been to their house three times and even charged them for the first visit even though it is under warranty... They claim that they "need to research Toshiba more, it needs parts, and Paul's is at fault for poor installation." This started back in MAY!!! Here it is November, and my folks still can't watch their Netflix, or use their DVD player... Absolutely asinine! It's almost as if they are waiting for the damn thing to go out of warranty. I wouldn't recommend their service at all...and Paul's TV EVEN LESS.

Quick response time after sending an email inquiry through their website. They delivered on…read moreeverything promised and the final price was exactly what they estimated, no last minute increase! They were knowledgeable and friendly!

Good fast and efficient service. Recommend if u need a good job done. They value their customers…read moreand the service they provide and fixed my phone quickly.

Cracked my iPhone 16 Screen (Ughhh) and they were super quick with same day fix! Super reasonable…read morepricing comparable to what the Apple Store wanted to fix it. Highly recommend

Don't trust these bait and switch crooks. They took my…read moredaughters iPhone 11 to 'diagnose' her iPhone problem. The phone was over heating and the phone was not working. They replaced the screen without even calling her to tell her what the problem was and without getting her authorization. Then they expected her to pay $90. She asked for them to accept $80 since she didn't give them her authorization. Which is more than fair, but they refused. They said if she wanted to go somewhere else they'd put the old screen on but still charge her $20. Wow! Further, when asked how long they guarantee their work they said they only have a 20 day guarantee, while on their web site it clearly says they only have 90 day guarantees on phone repairs. Any reputable business should have at least a six month guarantee if not a year. Lesson learned -- these are shameful business practices by dishonest people. Don't go there. Go to Apple authorized repair centers for better service, honesty, and decent guarantees.

I was there today for a new battery for my phone . The gentleman behind the counter was polite ,…read morefriendly , courteous and he delivered great service .

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

Needed to repair the screen on an iPhone I was trading in for my teenager to upgrade. Super…read morereasonably priced (about $80 for an iPhone 11 screen). Work was done well and quick. The tech was friendly and pleasant as well. I will definitely go back for future phone repair needs.

The staff here are very polite and friendly, which I truly appreciated. However, I'm not confident…read morein their technical abilities. I brought in my iPad for a screen repair, and once I got it home, it immediately started glitching. I brought it back, and they attempted to fix it again. Unfortunately, the same issue returned. They then said it might be the button, so I had that repaired too. Once again, the problem started as soon as I got home. They did try to make it right, and I appreciated their efforts and patience, but after multiple visits with no lasting fix, I decided to take my iPad elsewhere. It was repaired at another location for only $75--including both the screen and button--and I've had zero issues since. For how expensive this place was, I expected better quality. Great customer service--but unfortunately, the technical work just didn't hold up in my case.

Staff was amazing the first time I showed up to get my screen repaired for my phone was told all…read morescreens came with a 3 month warranty for any damage done after the fix I broke my screen again in under a month went back to try and claim my warranty the lady had a attitude and told me she wouldn't process the warranty because there was physical damage done but yet that was something covered under this warranty given this place is a scam they will fix your phone and then your phone will black out and continue to have problems after do not I repeat DO NOT GIVE THEM YOUR DEVICES