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    I Know A Guy Services

    1.0 (1 review)
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    Services - I Know A Guy Services

    Plumbing inspection

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    2 years ago

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    Caster Drilling Enterprises - Installing a geothermal well field for a college.

    Caster Drilling Enterprises

    (3 reviews)

    We have worked with Caster Drilling Enterprises for many years on our Chautauqua Lake home. Trent…read morehas always been a pleasure to work with and very responsive. Takes the time to fully explain the situation and offer clear cut solutions. Never feel high pressured sales at all. Highly recommend their services.

    The BEST company you will ever work with!!! My story:…read more I had just bought my first house, and there was an issue with the driven well that it had. We tried to get it to work, but could not get water out of the 14 foot deep pipe. (It was clogged with sediment.) I contacted Caster Drilling via email on a Tuesday morning and was hoping to get a response by the following week. I was wrong. Trent, the owner himself, responded back 4 hours later. He came over that same evening to assess the situation. He was extremely knowledgeable and did not make unnecessary recommendations. The next morning I had a quote, that was very reasonable. I accepted the offer on Wednesday. Friday, he brought in the equipment, drilled the well, ran the line to the house, wired it in, and setup the expansion tank with a 1 inch PEX outlet. I have NEVER had such clean and clear water in my life. The quality of workmanship and the quality of the well is first class. I cannot thank him enough for what he has done. I hope my experience helps you choose Caster Drilling, because I will never go anywhere else. ((Just ask him for a quote and you'll see he is the one you want to have doing the work.) Trent is definitely "World Class"!!!

    Circle Mechanical

    Circle Mechanical

    (4 reviews)

    My tankless water heater was unusable AFTER they attempted to stop the leak…read more Yet, they charged me a few hundred dollars anyway! Ignored my correspondence until I filed a complaint with the BBB. Ultimately, the owner refused to refund that portion of the charges, stating he didn't see where I was "wronged". I didn't ask them to buy me another tank- just to refund the charges for the tank they (accidentally I assume) ruined. The owner lost a customer for life which adds up to a lot more than $400-500. Lastly, other issues they actually did fix cost way too much money, in my view. I don't write reviews (good or bad) normally but I just couldn't let this go. I hope folks think twice before using Circle Mechanical.

    I had these guys do a large, expensive job a few years ago and was relatively content with the…read moreservice and end result but suspicious that I may have been overcharged. I try to have loyalty to service providers and asked them to do a simple maintenance on my boiler system and after I was charged over $400, they left with one one my radiators not working. They spent close to an hour waiting for tech support (which cost me $70) and ending up doing the task I had suggested they do before the call. Additionally, their solution was to replace the radiator when it was suggested by tech support that the issue was most likely the temperature valve (approximately $25 + labor). I will go elsewhere for my plumbing/furnace needs in the future.

    I Know A Guy Services - plumbing - Updated June 2026

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