This is a wonderful, responsive real estate company. I had the pleasure of working with Frank on…read morethe sale of my condo. As a first time home seller, I was consistently reassured by his comprehensive explanations, fast answering of questions and helpfulness. I cannot say enough good things about this broker. If I was buying or selling a home in Orange county, they, and specifically Frank, are the ones I would trust to work with.

Jon seems to think that yelling at women and harassing them is acceptable…read more His broker was one hour late because she forgot about my appointment. (I drove 2 hours from out of state). She knew nothing about the apartment and landlord. Before signing the lease Jon told me that the landlord was good about repairs and he was a client for 20 years. It turned out that the landlord refused to perform all repairs! I had to pay out of my own pocket. The oven did not work. The glass was separating from the rotting window frames allowing cold air to come in. The vent in the closet size bathroom with no window did not work, welcoming profuse MOLD growth. The built-in credenza reeked of old mold! Permeating the living room. I have been renting for 40 years and I have never had such a bad landlord! On top of it I caught him staring at me a few times through my windows while exiting the bathroom in a towel. I wrote a letter to JonCar Realty with a list of 13 needed repairs. He called me up, yelled at me and told me that I HAD to move out in two months! And I had signed a one year lease. What he did to me was illegal! On the day of my move Jon Miller, his real name, phoned me and screamed at me repeatedly that it was against the law to move on the last day of the month! (The landlord had approved it and Jon's name was not on the lease as the property management agent.) He kept screaming at me to finish my move within 2 hours because he was to inspect the property for the landlord and he was finishing his work at five. In summary, Jon Miller, the proprietor of JonCar Realty, took my money and refused to reimburse me for poor service, refused to help me find a better apartment, was verbally abusive, and harassed me.

Avoid this realty office. They encouraged me to rent an apartment that was larger than I needed…read moreand came with a $550 realtor fee that I had to pay them. And they would only accept bank checks that had to be sent by express, certified mail (more fees I had to pay). They told me there was a rush because they had other people interested in the place, but the other people had children and they did not want to rent the apartment to people with children. I only found out later (after signing the lease) that the apartment was owned by the realtor's family. So they are just funneling money from one family member to the other. The whole thing seemed sketchy to me. Since there are many other realtors in the area, I would definitely recommend staying away from this realty office.

There was a property for sale in Bethel NY It was listed for…read more39K. I instructed my broker to offer 32K and they counter offer for 37K. I really wanted that property to build my dream cabin so I accepted the deal. I signed the papers and my broker send to Randi. I hired a lawyer and got a personal loan from my bank for cash purchase. I was so excited and did all the research for the property. 2 days later they decided to pull off the deal and told us that someone else offered more money for it. The brokers itention was not to sell to me as I had my broker. Like this the broker won't have to split the commission. They played me dirty. Now I am stuck with a high interest loan and no land. Very sneaky. I would never ever trust this company. 0 stars if I could. They ruined my dream.

Worked with Fred Williams on out purchase for a 2nd little home. Very professional and always…read morefollowed up on our questions. Appreciate him giving us the lay of the land such as plumbers, handymen etc. Thanks Fred!

Melissa was a tremendous resource for us when buying our first home. She educated us on the home…read morebuying process and was a sounding board for us every step of the way. Whenever a question or concern arose, Melissa was readily available and provided us with honest feedback. We always valued her input because we knew it was based on her extensive knowledge of the housing market. In order to assist us further, Melissa was able to utilize her network of associates to put us in contact with other top tier professionals in our area. We highly recommend Melissa for any of your real estate needs!

We cannot recommend Stefan and his company highly enough. We found him from a personal…read morerecommendation and as first-time homebuyers, we felt incredibly fortunate to have him in our corner from start to finish. From the moment we met him, he put us at ease with his friendly demeanor, great sense of humor, and deep knowledge of the local market -- the kind of insight that only comes from decades of living and working in the area and raising a family here himself. What sets him apart is his calm, no-pressure approach. He's not in sales mode -- he's in "what do you actually need?" mode. His transparency and patience made the process feel manageable, even when things got complicated. When touring homes, he immediately pointed out issues and considerations -- many of which our professional inspector later confirmed -- thanks to his personal experience renovating properties and his incredibly sharp eye. After touring a number of properties with Stefan, we put in an offer when we saw a home that was a great fit for our family and, thanks to his strategic advice, we won against two higher competing offers. That advice alone was worth its weight in gold. From there, he guided us through every step of the process with clarity, responsiveness, and good humor. We always felt like we were in good hands. We are big fans of Stefan, will definitely go to him in future if we are buying or selling -- and now, grateful homeowners.

Stefan helped us buy a home recently and we cannot recommend him and Hello Dolly more. He was very…read moreknowledgeable throughout the process and helped us through some hiccups along the way. Stefan was very responsive and kept us updated throughout every step. Highly recommend Hello Dolly

Truly professional, patient and top of the line realtors, especially Jim Allred. Thank you so much…read morefor helping us with our sale. As they say, "we couldn't have done it without you!" You're the best, Jim.

As first time homebuyers moving up from the city to the Hudson Valley, along with the incredibly…read moredifficult market and our limited budget, Michele was the GREATEST realtor you could ask for. She quickly became more than a realtor to us, but a friend (okay, maybe even a cool aunt!), who supported us each and every step of the way. We hit MANY roadblocks of course due to the popularity of the Beacon area, and Michele was always a quick communicator and an instant problem solver! She's lived in the area her whole life, but most importantly, she's a total POWERHOUSE! Never afraid to fight for you as the buyer and speak up - and a master negotiator when you're nearing the finish line. And lastly, Michele is PATIENT - It took us a year to find our perfect home, and there was never one moment where I felt rushed into making a decision, or that I couldn't keep looking or take a break when we needed it. She happily accepted our endless phone calls, late night texts, and always made the time to check-in. She knows what it takes to get a home in this area, and that it's never a simple process. And now that we are finally moved into our home, we cannot WAIT to have Michele over for dinner! If you are lucky enough to have Michele as your realtor, all I can say is that you are in good hands!

Michelle is an amazing broker! She patiently helped us through the process of selling our home and…read morepurchasing another. From the start, Michelle gave us personalized attention. Michelle helped us stage our home so we received the best offer. She took us to see many homes and helped us choose the right home in the right price range. Michelle is skilled, highly competent and knowledgeable. Michelle was referred to us from a friend and we have referred her to other friends! We could not have had a better experience.

Initiated contact, received a canned email in return. Called and left a message, no callback…read more Emailed, received the same canned email as before. Three tries to give them business, just two boilerplate emails in response. Their business must be good to be so casual to contact. If you want to actually reach a real estate professional I suggest you look elsewhere.

My husband and I were looking to rent an house/ apartment in New Paltz. We called up Stevens Realty…read moreand spoke with Bruce who seemed professional. I told him that our budget was $2k and that we needed something that was pet friendly, and he immediately said "I have the perfect property" and handed me off to a someone named Jason. We saw the property and were ready to move on it! I asked Jason if he thought we could finalize in the next week and he said "it shouldn't be a problem." For the next four weeks, it was a terrible experience. Day after day, week after week, it was a different story that was delaying finalizing the lease. He said that the owner was being "stubborn," the owner held out for a buyer who would pay more (even though he previously told me not to worry because they weren't showing it anyone else), the owner didn't want a dog on the property, the broker is too busy to send the lease and prioritized ppl who were buying.... he kept on telling me that I "had to be patient or would ruin the deal." All this while, Jason knew that our urgency was because I was five months pregnant and we were trying to secure something ASAP so that we could make plans with doctors/ hospitals nearby, not to mention we had a hard deadline on our move and I needed an address to send to our movers. After a couple of days short of a month, the lease finally came and the terms we agreed on weren't there. We responded the next day with our concerns. Jason said no worries and that we would get the new lease in two days. That came and went. I called Jason, he said to give it a few more days. It took another week to receive the revised lease and they demanded that we sign it within 24 hrs (this is after the broker Lindsay took one week to make a change that might have taken 2-3 minutes). Needless to say, we chose to work with another realty group. After I communicated our decision to the broker Lindsay, she apologized and said that this is not the way that they run their business. I appreciated it (that's the only reason we are giving two stars and not one) but it was too little, too late... The trust was already gone and the experience was terrible. There's more that I could say about what a waste of time and how frustrating this process has been, but I'll just end it with we chose to work with someone else. I understand that this is a business but the "wheeling and dealing" personality of this realty group really rubbed us the wrong way.