David is the best. My small dog was afraid the first with all the bigger dogs around but she did well and so wasnDavid.

Most groomers, as you know, don't know how to groom a Shih Tzu. These people at 'ISY Not' are professional stylists who specialize in Shih Tzu's, but make all their clients look elegant. [It's like the first time you realize the others just been shaving your Shih Tzu's or using electric clippers on 3. And your Shih Tzu never did look quite 'groomed' or 'right'. You just thot that's how it is.] Not so. Bring them here. Your Shih Tzu's coat will look like velvet ! STG. They are the best. read more

Ruger after his 2nd spa day with Devran getting a bath, dry, brush, deshed, ears cleaned & nails trimmed. Our boy is timid & scared, but they make him feel comfortable & at home. I could tell a difference when I dropped him off this 2nd time compared to the first a month ago. The deshed has already helped so much in our house too. Thank you Devran & Cheri! read more

I Shih-Tzu Knot - So handsome! Deshed is amazing! - Pet Groomers Near Me

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they completely destroyed my dogs coat and charged us an extra $100 for stuff i didnt want done. Very unpleasant and unprofessional.

I am furious about the experience I had at this place. We usually take our dogs to Mobi Dog, but they were fully booked until the end of June. Therefore, we decided to try this alternative groomer. Initially, things seemed promising. I loved that they didn't put the dogs to kennels and allowed them to interact with other dogs. Our appointment was scheduled at 12:00pm. They called around 4:30 to let us know that they were almost ready. We were starting to get concerned because it was taking a while, but we thought it was normal because it was Lola's first time at the groomers. We paid and tipped them and went home. Upon arriving home, we noticed that Lola's left eyeball was bloody. We rushed to the Animal Hospital, while simultaneously reaching out to the groomers for an explanation. Initially, they denied any knowledge of what might have happened. However, minutes later, the groomer who handled Lola's grooming called back and mentioned that Lola hit her head while she was blow-drying her, and she stated that they didn't notice anything unusual. I cannot imagine the force required to cause the blood vessels in Lola's eyeball to burst. The next day I noticed that her Right eyeball was also turning red. We immediately started medication on that eyeball as well. Today 05/23/2023 I noticed a waxy yellow discharge on her left ear. I immediately took her to the vet and told them what was going on and that I was concerned about her other eyeball, and they confirmed that both eyeballs were affected and that she must have hit her head very hard for that to happen. And that probably she also got an infection because of the clippers. How is possible that my dog gets hurt while under their care, and they don't even communicate that she hit her head, that we must keep an eye on her, apologize, do something, not just stay quiet and wait and see if we call or something happen. We have spent over 350 between the Animal hospital, medicine, and the visit to the vet. We were hoping that they would at least call again the next day and follow up, show that they care, but we didn't receive anything. We understand that accidents happen, but they failed us by not notifying us of the accident, they failed us by not showing interest in Lola's well-being. I only hope that nothing happens to my Lola, that she recovers soon and that there are no worse consequences. hey lost our business, and my only advice to them is to communicate to the client anything that happens while they have our babies under their care. It doesn't matter if it's something minor, we have a right to know when things like that happen so we can at least keep an eye on them in case something does happen as a consequence. Don't wait until you get a call from your customer on their way to the animal hospital wondering if something happened to then tell them "what happened was". read more

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RAZOR BURN: According to my conversation with my(and their preferred vet) my 3.5 lb dog had razor burns (2 spots).($90 later) Vet gave me Silver Sulfadiazine cream for the open sore and Oatmeal Shampoo for southing the razor burns. They (she, the owner)denied that they did anything wrong and it was a reaction to the products they used to groom her. I don't believe you get an open sore from a product reaction. I called them again after talking to the vet again and he reiterated it was razor burn not an allergy. She said she talked to vet tec and they said allergy!! Not their problem for "allergies" Then said DO NOT CALL US AGAIN!!! Would NEVER take my animals there !! read more

The staff was friendly and helpful. My sweet old-timer "Hugo-Bear," has a seizure disorder and has been refused grooming because of it. I'm so glad we found "I Shih Tzu Knot," and they were wonderful with him. We're definitely going back! read more

I Shih-Tzu Knot - Hugo-Bear, feeling fabulous after his grooming. - Pet Groomers Near Me

They don't lock your dogs up while waiting for grooming. My dog that gets nervous at other grooming places is happy going here

Great staff. Super friendly. Talented groomer. The owner was able to easily handle my pup. I will be back.

Cheri is your go-to groomer Because: -great prices -always has a clean shop -professional & knowledgable customer service -treats my dog with loving hands & comforting voice -takes her time to assure my pups look their best (doesn't cut corners) -I am proud to support a local business like I Shih-tzu Knot read more

Great grooming! Very friendly! Easy scheduling! Highly recommend! The establishment is clean and the owner is very kind to the animals. My dog is excited to go to the groomer's now! read more

She did an amazing job with my pup! I have a two year old shih-tzu that had a terrible experience with grooming as a puppy. We have maintained his hair at home since then. Today he had a wonderful, happy experience and came home with a beautiful hair cut! We will definitely be back for all of our grooming needs. read more

I Shih-Tzu Knot - Perfect Groom! - Pet Groomers Near Me

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I love how much they care about my fur babies! To watch Cheri groom a dog is like watching art. The dog looks done by a few more snips, and then you see personality! Her paint for dogs is safe, and the art on pets is incredible! I bet there is nothing she can't do! My fur baby is a whiney needful thing, and I know he's in the very best care when I do him off. Wonderful people, too! It's nice to know they are so community minded and help out in so many ways. I like supporting people like those who care about the community. Well worth it! read more

Love this shop!! My dog absolutely loves Cheri. The quality,time and care she gives with Delilah is amazing. Really can't bet the prices for grooming service. Thank you Cheri, Delilah loves coming to see you! read more

I Shih-Tzu Knot - Pet Groomers Near Me

I took my two dogs to this place. Got a call that one of my yorkies had a scab that they did not know about and went over it with the razor and she was bleeding a little bit. LIES LIES LIES!!!! Our dogs are very close to us and sleep with us if she had a scab we would have known. This chunk of skin that she took off took over a month to try to heal it was a gapping hole!! I would want the truth and to tell me I messed up then LIES to my face!! Take this into account if you plan on using these people for your small animals. read more

My dog and cat love getting groomed here. They are so patient with me and my animals. My dog is my service dog and the owners are the only ones she has ever let groom her. I totally recommend it. read more

We have been taking our 6 dogs, German Shepherd, 2 Standard Poodles, 2 Shih-tzu mixes, and aChorkie, to I Shih-tzu Knot for almost a year. They always go a beautiful job on our dogs and the dogs get excited to go. Definitely recommend the shop to everyone. read more