Consistently terrible service front of house. Staff is inattentive, makes customers wait…read moreneedlessly. Sad that they are the only accredited service center of supposedly "luxury" brands.

When it comes to watches, I don't trust ordinary service centers. I make sure that I bring my…read moretimepieces to their respective authorized repair hubs. Sure, the servicing costs can be expensive but in return I can sleep soundly at night, knowing that only genuine parts have been used for the maintenance of my watches. The authorized repair center for one of my timepieces is located in Cubao. The company is called Watchworks. They only service a limited number of brands, which include Michel Herbelin, Oris, Carl F. Bucherer, Orient, Grovana, Claude Bernard, and Tag Heuer. I have used their services three times since the early 2000's. Twice for battery replacement and once for fixing the spring connector for the wrist band. I like Watchworks for three reasons. Firstly, they have competent and certified staff that work on the brands they service. Although, I have heard one or two customers complain about the unusually long time (six to nine months) it took for their timepieces to be fixed. One has to understand that some parts needed to be imported straight from the manufacturers. Worse, vintage models may require made-to-order components that may no longer be available. Fortunately, this hasn't happened to me yet. Secondly, they automatically clean up my watch as an added service. More than having a restored appearance, cleaning a watch can help it avoid costly damages. This service center also provides warranty for their work. Lastly, I have always been impressed by the receiving and waiting area at Watchworks. The carpeted interior has rows of moviehouse seats facing a big television screen which plays very entertaining (and tempting) ads for major watch brands. But during my last visit, the air-conditioning system was not working very well.