went there and get my phone fixed with in 30 minutes.service was fast and bought iphone 17 pro max…read morecheaper than other stores. highly recommend this stote if you looking to get your phone fixed or buy a used or brand new phone.

This company took my daughters Macbook twice. He didn't fix it the first time. Charged her 800.00…read more He had her computer for 2 months (while she was in University). When he returned it second time the computer wouldn't close and the problem remained. She has emailed very respectfully and called a number of times and he will not return her calls or email. He had no problem keeping her money. Very poor costumer service. Sad when we are now thinking of going to small claims court.

I'm quite happy with the service I received here! From the first phone call to the day I picked it…read moreup, everyone was friendly and helpful. At first I was quoted a much larger price than I actually paid. My computer was repaired and works great. I will be returning for any future repairs.

This company is bogus, you call them and they tell you where they are located yet their not even…read moreopen. You have to call a number which they very rarely answer, so they tell you to text them in which their response is very slow. The one guy you have to deal with is working out of his home. I had my phone their for a week in which I had to keep texting him how much longer. He gives it back to me, says its fixed, its not. He tells me to reboot which he should have done himself, still doesnt work. He then has it for a further 2 and half weeks in which i had to keep texting him for an update. Says he will get back to me , but never does. I finally go to his house and he tells me i cant come their unless i have an appointment. He says its not repairable and no refund. Also I want to add his place smells like a grow up, so I guess I can assume thats why he never got back to me as maybe he was stoned and forgot. Just as assumption!!!

Had a great experience , changed the screen for an IPhone5 in under 3 hours. Sent a friend there…read morefor. Battery change and it was very fast and haven't had any problems since

Quick and easy stop at my local mobile klinik in Cambridge. Cleaned what I thought was an…read moreuncleanable charge port for and at no charge to my surprise. No charge is a rarity in todays society so I will be back for sure, even when I need a new phone.

Took my Samsung tablet in for repair. Besides having an obvious cracked screen, I wanted the charge…read moreport and battery checked out. It was taking a long time to charge even to 50% and then the battery would drain like crazy. the girl behind the counter tells me the charge port is broken. Which is what I figured. Then she tells me that there is no one that sells a replacement port for my tablet. Hello? This is a Samsung. I'm pretty sure they do. Bottom line is they cannot help me. WTF! Stay away from the one in Cambridge Mall. Useless.

Took my iPhone 6 in to be repaired needed a new battery when I receive my phone back the side…read morealuminum part of my phone was damaged from removing the old battery. The phone was in pristine shape when I handed it to cell tec for less to replace the battery. I would not recommend, the tec denied the damage was done by them. :(

These guys are outstanding. Great price (and cheapest price from a few quotes I got in the Hamilton…read moreand Toronto area) for the replacement of a totally smashed up iPhone 6S screen, and after there were some concerns from the first time the glass went in, they offered immediately to just replace it a second time for free. Amazing, it got done in literally 6 minutes, and as I left was told -- if there are any problems bring it back and we'll replace it again with Apple Certified parts (I had opted for 3rd party parts to save a bit of money). Great service, really nice guys, amazing price. Located right downtown Hamilton, super central access and a great pita place across the street if you can't wait those 6 minutes...

Phil and his team at On-site Computer provide highly professional diagnosis and service of any…read morecomputer problem. Reasonably priced. If not economical to repair, they will suggest a replacement that will fit your budget. Highly recommended computer sales and service business in Kitchener Waterloo.

Impressed with level of service as well as promptly responding to phone messages left with a…read moreservice question. Understandable explanations of problems encountered as well as procedures to take to correct the situation. Chuck K. 2018.08.10

Scott helped me troubleshoot an issue and was very patient and knowledgeable. Highly recommend him.read more

I have taken my laptop to Scott's before and was pleased with the service. I took my laptop into…read morehim yesterday figuring I would not get it back until after Christmas but he called me this morning that it was ready. Price was very reasonable and it is working great. Thanks to Scott Sharyn Mitchell

Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON