We opened up a basic account at Arvest when we moved here so we could have an account at a local…read morebank. So far it has been a good bank for us! We don't do a ton of banking with them, but with what we do it has been good. This location is one of my favorites because it is a drive thru haha. When it is too cold or too hot or I just don't feel like getting out of my car, it is great. The customer service has always been friendly and efficient here. I've gone before when there is a line, but is always moves relatively fast. There are multiple lanes, but one of them is an ATM only.

I was thoroughly disappointed that I went during my lunch break from 12-1 to open an account on…read more14th Street. The only employee who could open a new account for me, was ALSO on his lunch break?! Doesn't sound like the best business practice to be unavailable to the public when most people work at the same hours 9-5, with an hour lunch break at noon. I would think he could go BEFORE or AFTER the standard lunch break, because they would be closed by the time I get out of work. Had to drive down the street to the Walton location and a manager (Nicole) helped me open an account and brought my paperwork and signature card to my place of work. She totally went above and beyond to make up for the lack of professionalism at 14th Street.

Super Helpful & Friendly Staff, Mudita & Ashley were super nice, very helpful. No issues or…read moreconcerns from this location.

Blake Burgus, in financial advisement, was very patient and listened to our needs. And while our…read moreneeds weren't under his specific influence, he provided excellent information and counsel on how to proceed. Very stratified with Blake's performance and assistance!!

customer service was great and they are family friendly I brought my kids and they were all really…read morenice to them that I appreciate

It is very long story Arkansas bank known as Arvest close both of accounts after allowing my…read morechecking account to go in the hole when I had my checking account on no overdraft so basically they paid them anyway use that for an excuse to close out my acc and then they send me a check certified mail days now finally made it to Michigan. I live in Huntsville Arkansas same town. The bank is in. They had my phone could've called me. Come down to discuss while we're .... No word no signal. Now my electric is overdue. Now my water is overdue. All my bills are overdue. I do not have any money to get back and and there's no telling when I'm going to get this check if I get this check because now my mailbox is over a quarter mile away from my house. I have had so many problems with people tearing up my mailbox getting mail out the mailbox and only get mail on Monday, Wednesdays, and Fridays cause that's the only time roll through. I have sat down there and watched. think Arvest put me in this situation the whole time I've had my never been in the red until they decide to go ahead and pay something that comes through that they shouldn't And I pay the cost for it by making me go in the hole

Being that Arvest Bank is our bank, they were our first option when it came time to establish…read morefinancing for our new home construction. We even came to the table with over $100,000 in collateral. We thought for sure there would be no issue in getting approved and starting the process. To our dismay there was an issue regarding a small debt on record and our financing was denied. We immediately paid the debt off and requested financing services for a 2nd time. We got no response and were ignored. Thankfully Simmons Bank approved our request with no issues for financing and our new home construction began shortly after. I'm heavily disappointed in my own bank. Our experience with Arvest has clearly shown their incompetent risk assessment. Our finances, credit scores, and collateral were well within the threshold of being Very Low Risk to Arvest. Our loan denial from Arvest came as a shock and even more so when the only discrepancy on our behalf was resolved and we were still denied and ignored. Since this took place we have patroned other financing institutions for vehicle loans and other financing needs and will continue to do so.

they probably will not publish this review because I can see that they've only published two…read morereviews and they're probably both five star reviews so you're probably not getting the real honest review from people, but I can tell you from my experience. They are not a bank to be trusted they close my account after a year of being with them or several years and then made it extremely inconvenient for me to open a new account and deal with my disability check. I have been medically disabled since 2009 and I would only ask for support and non-discrimination when dealing with a person of disability, but that's too much to ask for at this bank.

These folks are truly awesome! Special thanks to Mario any Myra for helping my wife with setting…read moreup her account which had some particular challenges!

This bank has all the modern banking perks and the employees are friendly and helpful. But we came…read morehere starting a new business and discussed loans and financing. What we were told changed and proved to be untrue. We are taking our business to another bank because of this. I personally went to their home loan officer and he told me I would not qualify for the home I wanted. I went to another bank and closed on the home less than a month later. This bank's loan department is rigid and failed to live up to the promises they made. Leaving

Good small town bank. A lot of branches to choose from in NWA. I have a couple of accounts with…read morethem and a loan or two. They seem to be competitive with their #'s and again, a local business.

Bentonville Branch - Carlene Carlene provided exceptional…read moreservice today. Expert knowledge of product! Facilitated changing auto pay on loan, provided balances and set old man up on mobile access! Great job, thank you Carlene!!

I was very disappointed to get a letter in the mail from Arvest informing me that I would be…read morecharged a $5 fee for my free checking account. I had been thinking about opening an account at Arvest for my business, but after this move there is no way I will be doing that and now they won't even have a good recommendation from me - not that they care though. Honestly, I can't trust them any more - if they change things on me once, they could very well do it again. You'd think Arvest would be interested in keeping customers who have done business with them for a few years by offering to waive a $5 fee, but they're not. Very disappointed in Arvest.

What could improve? Their treatment of account holders. The employees - mostly are very very nice,…read morebut unhelpful to any of their other services. I drove my Asian friend - also an account holder - to get a land document notarized. These people were all about notarizing documents in Spanish, but not notarizing in any other language. Where I come from, we call that discrimination. Where I come from that is not very honorable. Where my friend comes from - that's against the law.

Visiting from out of town and needed some tip money for all the great service industry staff in…read moreNWA. I stopped by this branch about 20 minutes before closing and was greeted warmly. The young lady who helped was very kind and pleasant. I was able to make some change from an ATM withdrawal very easily. The branch was clean, well lit, and welcoming. Stop by this Arvest bank on Olive today for all your banking needs.

Chasity is the only reason I bank here she is smart friendly and very helpful to my needs. She is…read moreamazing!!