I booked accommodation through hotels.com on May 22 and In the confirmation email, it says "Your…read morebooking is guaranteed and you'll pay at the hotel in their local currency."
"We've guaranteed your booking with MasterCard. Don't worry, we haven't taken any payment as you'll pay the hotel directly in their local currency, "
I was very disappointed to discover that my credit card was already charged plus an international fee upon confirmation of our booking (before our stay on July 31). I have contacted hotels.com on May 28 and Vandana Jain responded on May 29 saying that they will request the hotel to refund the money and revert back to me within 48-72 hours. In the meantime, the hotel responded on June 2 and claimed that "All internet bookings are charged at time of booking and hotels.com is informed of this. It's an error information from them". But as of June 15, no further response has been received from hotels.com. This is clearly false advertising. Who is to blame? Who knows? Hotels.com has not explained their side of the story.