I am getting a bit tired of writing five-star reviews for Five Star! LOL I have lost count often…read morehow many times I've used them. Yesterday it was for window washing (1st time) and power washing (2nd time). Fast and good work as always! Donnie always gives me a fair price and was willing to work with me when bundling services. No, he's not the cheapest, but 1) you get what you pay for, and 2) he gets it done ASAP--I called another company before just for a comparison quote, and they said it would be two weeks before they could do it--Five Star came in under two days! I would deduct a quarter star only because they forgot to mention they accidentally broke one of the outer window trims on a garage window --it was very brittle from facing the dry afternoon sun for 20 years, so I completely understand; just wish they had mentioned it. I added that quarter star back because upon arrival, Jerry the foreman pointed out that one of the front screens was busted from age/sun and offered to replace it for a great price--important when selling a house! For many years, I have used Five Star for gutter cleaning, dryer vent cleaning, screen replacement, outdoor window cleaning and power washing--and they're just as good as ever. Thanks!

Donnie has built a truly Five Star company! Built on service, reliability, and great employees that…read moreare respectful and do a great job. I've had them out for years- twice or more for cleaning gutters- and now, finally, for cleaning my windows and sun screens. The windows were cleaned inside and out. The screens were removed, washed, dried, and conditioned to make them nice and shiny again. I had never had my windows professionally cleaned before I had been wanting to hire Five Star Window And Gutter cleaners for it for years. I finally treated myself to this service and, wow, am I happy with it! I am a loyal customer for two of their services now!!

We've used Birds several times and they are our go to when we need our windows cleaned. They are…read morefast, efficient and easy to work with.

Didn't show on requested day. So I rescheduled. They sent 1 person to clean exterior windows only…read moreof a 1-story house. He didn't do a good enough job, as was apparent when my house cleaner & I cleaned the insides of the windows. So we had to do the exterior "touch ups." Also, he missed entirely one of the patio sliders. I had paid quite a bit. Never using them again.

Ben and his team are great! Gutters cleaned out in a very timely manner. Cleaned up after…read morethemselves and quick to respond. Highly recommend to anyone.

Ben did an amazing job on my very, very old and dirty windows. He also tackled my gutters that had…read moreyears of dirt in them. He was prompt, HARD working and paid attention to the details. I highly recommend him!

Caspers is a great window washing service. I called up made an appointment, they came out and…read morecleaned the windows on our house. fantastic service, really nice, professional guys who did a great job on the windows! I would definitely recommend using them if you need your windows cleaned.

good job father and son working as team /. they could…read morehave vacuumed up a little.

Our windows look amazing! Our patio deck has never looked better! Everyone was so friendly! Will…read moredefinitely use them again!

Have had their window cleaning services for many years now and am always, always satisfied with the…read moreprofessionalism of their work. Greg and Billie are a wonderful team and take excellent care when in and around customer home. I also used their gutter cleaning services and am extremely happy with the results. I've recommended them to several friends, who also - are pleased with their work. I have at least 22 windows in my home so not an easy task for me to accomplish. Grateful for their services!

Mike did a phenomenal job cleaning our windows! We hired him to clean the inside and outside of all…read morewindows in our single story home, plus the screens. Most of them were embarrassingly dirty after months of landscaping work being done in our backyard, but I'm happy to report that they look brand new again! He also took the time to clean our master bath shower and a large mirror in our dining room at no additional charge. We got a few different estimates before hiring Mike and he was the the cheapest, but the quality of the work did not suffer because of this. He's a guy who takes pride in what he does and it shows. I'd definitely hire him again and recommend him to anyone else who needs their windows cleaned.

I just love your window service. Have been leaving messages, and no return call. There are…read moreseveral homes in Discovery Bay who want your service, including me. Is you phone correct on your card 209 642 2478? Please call me..left you PM.

They are professional, on time, did great work, and went above and beyond. They cleaned our…read moreexterior windows, screens, and solar panels and they look great. I bought a new house about 5 years ago and put this off because I thought it would be too expensive. But price was fair and very reasonable. They now have a customer for life and will have them come once a year. I highly recommend.

Phil was referred to us and to make a long story short, his work is phenomenal! He cleaned our…read morewindows and solar panels. Three take aways: 1. Professional 2. Personable 3. Trustworthy After hiring window washers in the past (who's work wasn't the greatest) I now have piece of mind knowing I have someone like Phil to do this every year. One less thing to worry about.

Master's Window & Gutter Cleaning did a great job for us. The company used to be owned by my good…read morefriend Brian Anderson, so I already had a good feeling going in, but Luke absolutely delivered. He came out to clean our solar panels and gutters and was incredibly efficient. I was stuck working and on calls the whole time, so I was not able to hover or play quality control inspector, but I did not need to. Everything was clean when he arrived since I had just finished cleaning the sidewalks and patio, and when he left, the place looked exactly the same. No mess, no debris, no signs that anyone had even been here except that everything was spotless. Luke also sent me pictures, which I really appreciated. It was honestly a relief to see that he cleaned out what had to be more than 20 years of gutter gunk. That is not a technical term, but it should be. We have had rain the last couple of days and the gutters are working great. Water is flowing like it finally remembered what its job was. Super happy with the service and would definitely recommend them.

Some confusion going on. I had power washing done on my home. I was quoted a price by phone, but…read morereceived a different, higher estimate by email. It was no big deal and I agreed to the higher price, but the technicians came to do the work with the lower price. Again, no big deal, but still confusing because it's not clear what I'm paying and price should be clear (especially if you are pre-writing a check). I confirmed the time of my appointment on several occasions which made it confusing when my technicians arrived an hour later than they should have and I had to ask for an ETA on their arrival. I suggest rather than committing to an exact time, provide a range and flexibility. That way customers can decide if that range works for them. Being on time and providing status updates if you're going to be late is a professional curtesy especially for customers on tight timelines. The cleaning was done nicely, but I did later notice spots in corners that were missed (i.e., behind doors). The front porch area was cleaned, but then the technician blew leaves back on it. They do answer their phones unlike other competitors that you just cannot seem to get ahold of no matter what. However, their power washing is a lot higher price than other competitors. Unfortunately I don't have time to have them come back out and fix anything they might have missed. I'm strapped for time as is. I'd work on communication, attention to detail, and leaving the place clean. Also, consider putting before and after pictures in some sort of written professional document like a PDF you can leave with the customer same day with a receipt before you leave.