Bought a 30 dollar ace hardware branded shovel. First time using it, the metal just gave and it…read morebent to the side like it was made out of butter. When I went to return it they hassled me and would not accept my return, instead I had get a different shovel (they took off the price of the original shovel) or I would have been turned away with nothing but a busted shovel. I've always considered ace hardware to be overpriced. But you can't sell shit overpriced items and not refund them when they break after reasonable (first time) use.

I disagree with the other reviews. I have always gotten great service at Ace hardware. I go at…read moreleast once a week for home and garden supplies.

Westlake Ace Hardware is usually our first stop when we need something for our home. A lot of times…read morethis is where we get the lightbulbs from because they have a really great selection. We also almost always get our mulch here. Most recently I came here for a hex wrench set. Once when my car key fob wasn't working I came here for a battery change and actually had one of the workers do it for me. That was so nice because I don't know that I would've had the tools to do it myself. I have also bought paint, paint supplies, tarps, and things for my dog. Ace Hardware is a place to get information on how to fix things too. It's always our first stop for home improvement.

Being much closer to my house than the big box stores, this is my go-to when I need parts, tools,…read moreetc. The store being on the small side, it doesn't have a great variety but they have many of the most common items. I usually check online first. It typically isn't very busy so it's pretty quick to get in and out. The service is also pretty good.

This is the Hardware store the Pro's use. They specialize in actual Hardware. Anytime I have…read moreneeded to resource any item they have come through. Do not get confused with the box stores and the "ace" hardware stores. They are not the same. These guys that work here it is their trade and career. True quality and trade knowledge here.

Very easy to walk to from the Old Market area. Had house keys made, & we all know how that can go!…read more Returned home to find that both work perfectly. Store has everything you need. Very clean & employees very friendly & helpful.

Fun store to shop in. They have fun, interesting items plus all the necessary hardware store…read moreessentials. The employees are always extremely helpful and kind.

This is my new go-to for hardware. Like the one on the other side of Center, it serves as a good…read moreresource for my hardware needs. The stock is as ai expected, and includes seasonal items. The staff is courteous and very helpful. One can order larger volumes of resources and specialty items. One can order online and pick it up there. It's clean and well lit. Good for plants in spring and snow shovels in fall. All at reasonable and competitive prices. I go there often. Will definitely keep returning.

Hardware stores are those little gems that have what you need if you know what it is. Many times…read moreyou may find yourself making several trips in the same day. Thankfully maintenance is my career choice and I usually only have to make two trips. The selection here is just fine as they have everything I have needed and the impulse basket is not in my general path. The service here is a bit less than I have grown accustomed to, but sometimes I like waiting for 10 minutes to verify I have the right part. The garden center was great during summer and I like the clearance section.

Terrible customer service.... I was struggling to find what I needed but the employees were to busy…read moretalking to each other about someone's Colorado vacation to even say hi or see if I needed anything. Also... no restroom... guess I'll just piss on the floor next time.

Best 'all things' door hardware in Omaha with outstanding customer support and on site service…read moretechnicians! Jay Grabow, the store manager, has several decades of experience in locksets, hinges, and bathroom hardware. He prides himself on guiding his customers to the best value and quality decisions for door design considerations in their home. Jay and his team help me select the right door hardware and hinges throughout our home and installed them expertly. Twelve years later, the 'most used door in the house' lockset fails. I contact Jay for a replacement and installation. He advises me that he will contact the manufacturer and ordered a free replacement lockset, I did not know I had a lifetime warranty. Next, I requested installation service call and Jay informed me that installation was very simple and that I could do the work myself. He saved me about $250 in purchasing a new door lockset and installation cost! I highly recommended shopping with Jay for all door hardware needs!