Process used in cleaning the carpet and upholstery did not involve an extractor. A liquid cleaning…read moresolution was applied with a garden type sprayer then they used a "floor buffing" type upright machine with a dry pad to finish the process. Claimed the dry pad would extract the dirt and cleaning solution. Took a couple of days for the carpet and upholstery to dry. The process left the carpet and upholstery no cleaner looking. Afterwards we did our carpet with a Bissel Pro-pet home carpet cleaner to get our carpet and rugs clean.

I am buying a house with carpet that has furniture dents or marks and this company was kind enough…read moreto call me back and tell me that this kind of problem was better rectified with new carpet or than just charging me a service call and not be able to make things right.

There are so many positive things to say about Olivia that I don't even know where to begin. From…read morebeing a veteran and hilarious to making our house sparkle, she is AMAZING. Every nook and corner radiates her meticulous attention to detail. Her skills and dedication to her work makes a huge difference in our everyday lives, and our family thanks Olivia for all that she does. It's not just about cleaning, it's about the warmth and comfort she brings into our space. We are so deeply grateful for her and wish she would come every time! we have never had a bad experience with C&C cleaning over the past couple years and highly recommend them to anyone needing a great housekeeping company. Thank you all! - The Leggett Family

I paid 350 to have my house deep cleaned. They didn't clean ceiling fans.They didn't clean…read moretoilets.They didn't clean walls. I was very specific about what I needed done. It wasn't a matter of money.It was a matter of quality. I would have paid more for a quality job. I basically wasted my money

Affordable rates. Discussed the procedure and difference between their service and the "big box"…read morecleaners. Carpet looked remarkably better, including the old (old old old) and ugly "pink room" carpet. Responsive and even with her being heavily booked, initial cleaning appointment was only a week long from the initial call.

Shirley's is always a great experience. They are fast, efficient and affordable. I've used them for…read moreyears and have always been pleased with their work!

Let me share my experience with Stanley Steemer, starting with the hiccups I encountered before…read morehighlighting how they tried to make things right, even if it wasn't completely satisfying. I didn't need money back from them. I needed the job completed as I originally requested. I got in touch with them to get a quote for cleaning two large couches, a hefty recliner, and the seat cushions of eight dining room chairs. I spent a good 20 minutes on the phone, making sure to clearly describe everything to avoid any mix-ups. However, when the technician arrived, he dropped a surprise: the chairs weren't included in the quoted price and would cost more. I was perplexed because the work order did list the chairs, but they weren't charged. After raising my concern with Stanley Steemer, I learned that the price for a fully upholstered chair is $15 each, so I assumed the seat cushions would be around $7.50 each. That adds up to $60 for all eight chairs--while it's not a huge amount, it's the principle of the matter. When I contract for a job, I expect the work and pricing to align, just as they expect me to pay. In an attempt to make amends, they offered a $20 discount on my bill, which felt rather silly I didn't need their money. I needed their service and I wasn't about to pay more for the chairs. Just leave them. I'll do them. I suggested they keep the discount, but they insisted on applying it. Now, I'll have to tackle cleaning the chairs myself, which means renting a machine and putting in the labor, all because of their quoting miscommunication. It's frustrating! As for my light beige furniture, some spots remain stubbornly dirty. I plan to attempt a DIY clean, and if I manage to get those spots out, you can bet I'll be writing an amended review! I have to admit, the parts that are clean look fantastic, especially considering I have cats that tend to leave their dirty footprints all over my furniture. Damn them. On a positive note, the Stanley Steemer team was genuinely nice and friendly. I can't say for certain whether they were fully competent, but I do feel confident that if you get an itemized bill and approve it, your experience should go more smoothly. So, here's my advice: if you decide to hire Stanley Steemer, make sure you get an itemized contract with prices for each service in your email first. That way, you can avoid any miscommunication and keep everything on track!

Easy online scheduling... placed website order on Monday for Wednesday morning service. Two…read morestaffers made quick work of things. Polite and hard working staff. I had five rooms and a hallway. All around B+ grade, not bad for older carpets with a lot of traffic wear, but at same time don't expect miracles. We moved a lot of our furniture out of the way prior to service. Got carpets clean enough for another five years or so of use.

I have really old carpet that is showing its age/wear, but Jonathan made it look so much better! I…read moreonly wish I would have called him sooner! It smells fresh and clean! I have used Jonathan for rug, cleaning and dry vent cleaning. His work never disappoints! Very honest, extremely fair pricing and does a fantastic job! if you are looking for someone who you can trust to come into your home, even while you are not there and leave things better than you left them, this is the guy to call!

I paid them to come out and clean my couch and recliner. Recliner is fine, but the couch looks like…read moreit was barely touched. I could have gotten it cleaner with a wet rag and shop-vac. So when I contacted them, their response was barely better than "sorry about your luck".

Very professional and accommodating! I had no issue with communication and very easy to set…read moreappointment to clear all my items. I actually look forward to my next interaction with this service. Great Job!!!

Sam I am are top notch look no further for courteous and prompt professionals...we use them at our…read moreapt complex where I work maintenance and it doesn't matter time or weather out they will make sure they make the customer happy at reasonable or yet more than reasonable rate...we wouldn't consider anyone else they been stellar since I started working here and we using their service...outstanding professionals and nicest people who run a great local business I won't tell the nightmares we had when used other national chain services just don't do it.