This splendid family Jewellers as agents for Rolex have been sending my watch, given in…read more 1969 as a 21st Birthday present back for service since 1974... What a sad loss. And an even sadder loss is that my watch was stolen in the Devoncourt Hotel here in Exmouth ten days ago. I do not have the Serial Number. and even more stupidly the receipt for the last service in 2015 was left inside the Green Swede case that was returned to me i. Could anyone please tell me what Service Center they used to send to for Rolex? In the hope that they can trace my Watch Serial Number. Very sad loss to the City. I remember when they were in the Main Center and they used to lock us in......! If they were still in business they would solve my problem in trice. That is how good they were... Jonathan Halbert

My husband has bought me many items from Eatons, mainly chocolate pearls items. When my mother and…read moremother in law rached 60 this year Eatons was the first and only place i considered. Equally my daughter reached 18 and i had no worries thinking where to go it was just the choice of so many beautiful pieces caused the problem. We eventually bought a set. Their friendly staff have always made me feel welcome and are so helpful

taken in a large solid gold bracelet and solid gold chain - they have replaced the bracelet with a…read morecheaper one. The clasp on the chain had broken they replaced the clasp with a £0.95 pence clasp and did not give me back just over an 14g in gold they taken off... I did mark my bracelet and chain, my chain I did get back, my bracelet was not the same one that I had marked ... It was much thinner. they did polish it also to try and remove the markings - however mine is a thicker one as my marking would of never been removed ever it was permeant and in the bracelet... how silly can they be. I certainly don't recomend the place they charged me nearly £700 for a clasp repair of £10 and a repair to a chain. Have reported them for prosecution to trading standards, advertising standards agency and soon it will be police for theft. and to other agencies. I am highly disappointed in the place.

Cresta Gems is located on Victoria Street, near to the post office. When you first go in the shop…read moreyou are faced with a tiny little reception counter, where you can ask about jewellery alterations and repairs. I have taken several things in to Cresta Gems for alteration two watches to have links taken out, and a ring to be re-sized and they have always been very helpful and very good value. As long as they are not too busy, you can often go back to collect the item on the same day. If you continue up the stairs there is a little showroom, where you can find a good selection of jewellery and watches. This is where the jeweller himself can also be found, and he will happily give advice and guidance if you would like a new piece of jewellery made, or an existing piece altered. Again, the prices for new jewellery are very reasonable.

Optimum stocks a wide variety of modern and stylish jewellery and branded watches, both for men and…read morewomen. They also have a few other gift ideas and some beautiful handmade greetings cards, but jewellery is their main focus. It's quite a small shop but the space is well used, with lots of glass display cabinets well stocked with different jewellery designs. The staff are very polite, and are happy to help if you want to have a closer look at an item of jewellery, or try something on. They are quite expensive, but if you're looking for a special gift or unusual piece of jewellery for someone then Optimum won't disappoint.

QUAD is a new arts centre that opened in Derby in 2008. Located in Derby market place, QUAD aims to…read moremake art and film accessible to everyone. Housed in a fantastic new building, there is much on offer for those with or wanting to develop an interest in the arts or film. The opening ceremony for the QUAD was brilliant, and above all free for everyone to attend. Hopefully, this will set the standard for future art and film events Derby. The QUAD building houses many interesting things to see and do and is well worth a visit. Entry into the building is free, but most events and the cinema have admission fees. Whether you want to meet with friends for a coffee and a bite to eat, watch some inspirational films, view an art exhibition, or take part in an event, the QUAD has a great deal to offer.

great staff, manager was hilarious but very knowledgeable. Would def. buy there again and recommend…read moreothers to do too 11 out of 10

From the owner: Independent opticians serving Derby and Nottingham we use the latest technology available, to give…read moreyou the very best in eyecare. We stock one of the largest ranges of designer sunglasses and glasses in the East Midlands. Brands such as Oakley, Rayban, Tom Ford, Tag Heuer, Chanel, Prada, Bvlgari, Tiffany & Co, Maui Jim, Gucci and many more. For a full comprehensive eyetest including retinal photography and visual fields or for contact lenses contact one of our stores or visit the website.

It isn't just a news shop they sell everything in here. You can pick up your newspaper as well as…read morebread, some cough medicine, some toilet roll and a bottle of Wine if you need to. They also sell greetings cards and a few children's toys and household items. It isn't the friendliest of places. The owner doesn't really seem to be cut out to be a shopkeeper. He doesn't seem comfortable with people and would much rather seem to prefer to sit and watch TV. The prices are obviously a bit higher as usual for your cirner shop but sometimes I don't know how they ge4t away with adding so much on. They do often have a lot of stuff reduced because it is out of date. I love to treat myself then to cheap bread or maybe chocolates. They have a paypoint so you can pay your bills and get gas or electric and they do Lottery too so you can get your lottery tickets and scratchcards.

I totally agree with the 1 star review on google even one star is too much....the OWNER CAN DEFEND…read moreHIMSELF BY SAYING ITS A "WRONG" REVIEW......he is arrogant, rude and obnoxious person. ALLAH IS WATCHING. I wanted to exchange (within 7 days of purchasing) but APPARENTLY its a RULE that the exchange should be like for like.??!!?! I offered to pay extra as well as I wanted to get a Quraan for Ramadan instead! Your dealing with a business that involves Islamic culture and religion and this is the way you treat the customers is absolutely disgraceful. You should read the Islamic hadith books you sell yourself. I will be shopping from the other stores from now on. Madina book centre people are soooo polite and nice .... learn to take criticism and act on it. Just remember ALLAH is watching.

From the owner: Islamic Books, Clothing, Fragrances and Ornaments.read more

Vision Express at intu Derby is an average, A-OK location of the optician chain, I came in here to…read moretake a look around their selection of spectacles and also get my glasses adjusted which have became rather loose. I do think the store was overstaffed, the staff working did seem a little loud and they were obviously talking to each other, I get having a conversation is fine when the stores quiet but they just became rather loud and even began to distract the lady working on my glasses, meaning I was worried she could have made a mistake or it could have ended up taking longer than it should have: she didn't make a mistake however and the staff were professional and able to answer whatever questions I had, so the service was okay. The selection was okay, they didn't have the more premium ranges which many other stores have but they did have a satisfactory selection from designer brands, I was told they didn't stock TAG Heuer anymore due to licensing issues which is why the person who was helping me didn't want to adjust my glasses too much as she couldn't replace them anymore if they did break. The TAG Heuer is only available in certain Vision Express stores now due to the strange recall. Pretty average store, I would feel happy using them while in Derby although Vision Express do have many better branches, this remains one of the better opticians within the mall and city of Derby. 3*

Vision Express, the optitions is a great place to go if you need your eyes tested quickly as they…read moreoffer a walk in service. If you need glasses urgently, they also offer you the glasses on the same day at an additional cost. The range of frames are impressive and are split into sections by design and price to help you find your perfect style and price. Eye tests don't take long and staff are always thorough and helpful. I've never had a problem and would gladly return when I need an eyetest again. The only thing that may deter you is that the shop is very bright!

Lovely designs, the customer service is good, I found that they cater for brides as well and can…read moreorder in designs on special requests, this makes me want to get back in there soon!!