Here at Independent Plumbing and heating we have been using east coast embroidery for years…read more Despite the ownership change they have stayed professional and high quality through the transition. Whether it's a jacket, shirt, or hoodie the work is always excellent, and uniform. We will continue to use them for all of the companies clothing needs in the future.

Ordered an apron for my "big brother," and they did EXACTLY what I sketched out for embroidered…read morepersonalization. He was thrilled. And it was a good price, and done in a few days!!! Will use them again!

Scammed by them. Paid for a product that they kept saying would be shipped in a week (twice). It…read morenever shipped.

Fantastic place with soooo much to look at and stuff to inspire you. Knowledgeable owner, who was…read morethere to answer questions and is so dedicated to crafting and crafters!

Terrible experience with this store. I ordered a number of uniforms that they said would be in…read morewithin a week...over two weeks later I went elsewhere. I notified them of this in person and they were polite about it..UNTIL they call me roughly 5 hours later and say the pants came in and to take my business elsewhere from now on, and hang up on me. I couldn't believe how rude they were, I called back to explain and the gentleman there says, "SON, I DON'T CARE!!!, TAKE YOUR BUSINESS ELSEWHERE!!!" Then hung up again. Well I plan on doing just that. In closing, don't waste your time. I thought I found a reliable uniform source, but this is not the place.

Bob is very rude and unprofessional. I ordered my uniform 2 weeks ago and the tops have been in for…read morea few days now and the pants havent arrived yet. I went today to pick up the shirts and I canceled the pant order. I was able to order the same pants on amazon that will be here in 2 days and $5 cheaper. Bob, the manager calls me later on and states "for now on, take your business else where." And hung up the phone. Terrible costumer service and I feel like I was dealing with a teenager.

I went into the store to get an estimate for t shirt printing and was approached by a worker who…read morewas rightfully busy. The problem was that he made it very evident that he did not have time to speak with me by hastily asking what I needed. I quickly told him my specs and was told to email the owner with my request and the owner would get back to me. I would have taken the email and POSSIBLY sought their service had he shown some interest in attracting more customers. Hopefully the owner is a little more cordial and attentive.

Recently had a chance to work with the lovely folks here. They went above and beyond to help me out…read morewith a specific need. The final product was outstanding. And the customer service is incredible. I will be back for sure!! I would highly recommend this store to anyone.

I placed a an order for personalized wrapping paper to receive in time for Christmas on 12/9-which…read moreis plenty of time to receive and also asked the company prior to placing my order if they thought they could process my order quickly so that it would ship in time and assured me they would process in 3 days. They processed in 3 days and I still have yet to receive my Christmas wrapping paper! I understand with Covid that there are a lot of shipping delays but it's the company's job to make it right for their customers and provide a refund for never even receiving! I have emailed them 3 times with only their apology in response, no refund or help at all! Will never purchase any ruing from them again!

I ordered a lawn sign for my daughter's graduation. They handled everything via email due to the…read morecovid 19. The sign was completed in a short time and it was exactly what I wanted. Thank you very much.