Two months ago, I brought my 2007 Buick Lucerne CXL in with a detailed list of repairs. I was…read morequoted $2,580.60 for brake kits, a front arm, tire monitor sensors, leak repair, and an oil change. While those items were done, many of my original concerns were ignored or only briefly looked at. Right after picking it up, my ABS and Traction Control lights came on. Within days the check engine light appeared as well. I had to bring the car back four or five times in just two months for the same problem, and every time I was told it was "fixed" -- only for the lights to return. I also asked them to fix a scraping plastic piece under my front bumper, which they promised to handle but never touched. To make matters worse, the check engine light came back on the same day I noticed the bumper issue was ignored. The lack of communication and accountability was unacceptable. I was rarely given updates, felt dismissed rather than taken seriously, and was left without reliable transportation while my car sat in their shop. After repeated failures, poor customer service, and wasted time and money, I have lost all trust in Tecumseh Tire Exchange. I'll be taking my business elsewhere and cannot recommend their services.

The service is excellent and great prices. I would however,…read morehave you check your receipt, because if you're keeping records of your repairs, or you need to come back and do further work, he does not keep very good records or right, very good receipts. You may have to write notes on your own receipt for your own reference. He's got three of my cars, which he's taking care of very well. But when it comes to pulling out the records, he doesn't know one vehicle from the other. Or what work was done on them.