If I wanted a loved one to die I would leave them here for a few days…read more The only care that helped was when they put her in an ambulance back to Hillcrest. Leaving saved her life.

If you have a loved one that's at the end of their life and you want to call and check on them…read morebecause you can't be there then don't waist your time because this place will rarely if ever answer the phone. You can try and try and try but nope they won't answer. How professional could a place be if they don't even answer the phone?

Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

My mom lived here both in the independent living and assisted-living side. The employees truly care…read morefor the residents here and treat them like their own family. Eventually had to move my mom to memory care, but I will never forget how well they loved and cared for my mom.

Covenant Living of Bixby should be changed independent living only. Their assisted living is…read moreminimal. Our dad was struggling to get out of his dining room chair to get on his walker. An aid noticed he was struggling and turned her head so he would have to get up on his own. That was mean and cruel, what if he had fallen. She did not offer to lend him a hand. Another time he was in bed all day and no one checked on him. He was always up by 5am or 6am and ready for the day. Why no one checked on him all day is beyond me. The food was not good at all and the residents had to eat with cheap plastic ware. We finally started taking his meals to him. We moved him to another true assisted living facility where they are extremely caring and helpful and he loves it there. Very disappointed in the care at Convenant, we feel that sales person sold us on care we did not receive. Unless your loved one is more on the independent side I cannot recommend this place.

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

Called Gracewood to check on my brother in March '23 ( on the weekend ) and was told he had taken a…read moreturn for the worst and they sent him to a hospital, probably St John's or St Francis. Never returned. Been looking but can't find him. Last week Jun '23 ) my sister called and was told he went into the hospital and passed away in Oct. Won't tell her what hospital. Told her they never heard of me, but twice in the last couple of years I've sent the Tulsa police to check. Once because they would never answer their phone. So, they did a welfare check. Aren't they suppose to keep records of this kind ???? Today my sister was told " he wasn't in their care anymore ,so how would they know anything about him ? " So what Hospital did they send him to ?????? That's a pic of my brother if anyone has seen him ......

This place is AWFUL!!!! I am a caregiver for an ALS patient and they have absolutely no experience…read morein dealing with this disease. They don't listen to the residents or instructions given based on care needed. The DON seems very distant and seems to just be irritated with dealing with the issue. The aids didn't take the time to help her instead they man-handled her which could have severely injured her!!! They don't answer the phones or call lights and the aids yell back at the residents that they "will be there when they can"....Never recommend this place to any one!!!!!

Friendly group of people at Bright Star.read more

I DO NOT recommend working for this company. First during orientation they inform me that they will…read morebe doing a background check & a drug test on me, that I will be paying for out of my first however many checks. Which is something I think they should have informed me about BEFORE orientation. Then while trying to complete the onboarding process there was some paperwork I didn't know how to fill out & asked them about it more than twice, never getting an answer. They were supposed to be paying me $14 an hour, but after taxes & what they took I was only making $11. They don'y pay milage, unless you drive more then 15 miles FROM THEIR OFFICE, NOT your point of origination. Which is crap cuz some of these jobs are pretty far from my house. I worked an extra half hour going over & above for a client, but since they don't pay overtime, I got jipped for that extra time. Last week I informed them I couldn't work a specific shift anymore cuz I had a conflict, I gave them a weeks notice but yesterday noticed I was still on the schedule for today. Well, since I didn't want to inconvenience anyone else I went to that shift. Only to find when I get there that the client is in the hospital, which no one informed me about. Apparently I was supposed to go to the hospital, which again, NO ONE ever informed me that's what we are to do. Then I got reprimanded for not being where I was supposed to be & for not communicating with them (which I tried to do, but NO ONE EVER answers the phone over there) which we would not even had been in that situation if they had just communicated w/ me.

I hate visiting here the staff is unpleasant to deal with. Mostly the reception lady she is…read moreextremely rude to people and mean. How can u work at a place where your job is taking care of people when you act like you hate everyone? I wouldn't go here if I didn't have to but sadly I do.

I visited here last month and found the facility very clean and the staff were friendly. All the…read morepatrons looked happy and well taken care of. I will most likely place my mother here.

They are the best around and they do everything to get the patients up and moving…read more The office staff are amazing and are easy to work with you and your Dr

Staff was incredible. I was impressed by their teamwork and attitudes. Highly recommended!read more