Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

We had a very disappointing experience with Montereau during an already stressful time…read more On March 23, 2026, my father was scheduled for transfer after being accepted for admission. Based on that commitment, we gave up a confirmed spot at another facility. At the last minute, we were informed that Montereau could no longer accept him because they chose to prioritize an internal patient. This left us scrambling with no placement and created unnecessary stress and risk for our family member. I understand that capacity and priorities can change, but once a patient is accepted and a transfer is scheduled, families rely on that commitment to make critical care decisions. I would strongly encourage better communication and more responsible admission practices to avoid putting other families in this situation. This experience raises serious concerns about reliability and how external patients are prioritized versus internal ones.

I had my father in Montereau last year for skilled nursing. He couldn't lift his arms and had…read morecellulitis bad in his hands and wrists. They knew this and would put his food tray up to him in his bed and pick it up hours later not even touched. He needed assistance to eat. I made them post large notes all over his room that he needs help. They stopped doing his therapy and he stayed in bed all day unless I was up there. One day I went to visit him and I heard him yelling "I need water!" over and over, he was so thirsty. He couldn't drink on his own either and they didn't care to help him. I was livid and met with the nursing director, she was like a stale loaf of bread, no apologies nothing changed. I had him moved to PAM but he had gone downhill so fast at Montereau that he passed away at PAM. We lost him last November. Sadly this all started from a fall and hip surgery otherwise he was a healthy 89

In a word it was "horrible". Severely understaffed. The physical therapy staff may be good; but…read morethe care on the floor was terrible. Meds were not available on site and had to shipped in from OK City. Meds were no given on time. They say they have a wound team, but they don't this is contracted service that is not available except on certain days. I had to change would bandages for my wife from supplies I brought from home. I finally had to remove her from this facility and take her somewhere else.

Did not get PT each day. Was not one bit better after 20 days. Dropped me twice…read more Call button out of reach. Their system Did not respond to a phone call. Had I needed someone, calling 911 was my only response. Food was good.

My mom went to "respite" care after she broke her arm. She was the first 1 week and we moved her…read moreback to her apartment with private care helpers. The floor was inadequately staffed and the majority of staff seemed bothered to help anyone. My mom was also left in a bed till 9:40 in the morning soaked in urine. Very disappointing to say the least.

My husband and I just moved in to a patio home in Independent Living at Trinity Woods and we are…read moregrateful/happy that we could. My husband and I learned in December of 2024 that he has a recurring sarcoma that is a nasty s-o-b, and the year 2025 has been a nightmare with chemotherapy sessions and hospital stays involving three weeks in March for treatment of thrush, a colostomy to avoid the tumor, a peg tube to give him nutrition when he has no appetite and blood transfusions, plus two weeks in M D Anderson Hospital in Houston in June to bring him back to life followed by another two weeks in a rehab hospital. Since we moved here in June, we have been enjoying living in a quiet, safe and protecting continuous care community for seniors in midtown Tulsa. The people who are managing the campus are wonderful, and while we didn't want to move here so soon, we know we are the best place for us now that life has gotten more complicated. As long as I am able, I will care for him. When either or both of us need the assistance, we will move into assisted living, and, in time, to their hospital/nursing center. There is also a memory unit now for people needing the services that provides anyone with neurological challenges such as dementia and Alzheimer's. We had been living in an apartment downtown, which we had wanted to do for some time. It was great as long as we were healthy and self-sufficient. We thought we could be there until well into our seventies T least. When I broke my ankle, and when my husband subsequently had the cancer recurrence, we found it more and more difficult to function well. It was then that we de used that we needed to move, but only one more time. Trinity Woods even helped us move-and that was quite a lot of work that they did, moving us from a 16th floor apartment to the patio home. Again, we are so grateful. I The cost is dear, but we are at a point where our lives are everything to us, and we want our children to be able to be with us as family and not as worried care providers. We have talked it over countless times, and feel that when the time came, Trinity Woods was the place for us. We are close to everything we want to do, secure in our home, and supported by a truly caring community. Thanks be to God, I can help my husband to the best of my ability.

I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

If I wanted a loved one to die I would leave them here for a few days…read more The only care that helped was when they put her in an ambulance back to Hillcrest. Leaving saved her life.

If you have a loved one that's at the end of their life and you want to call and check on them…read morebecause you can't be there then don't waist your time because this place will rarely if ever answer the phone. You can try and try and try but nope they won't answer. How professional could a place be if they don't even answer the phone?

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

If your considering this facility for a family member, please reconsider. We placed our mother at…read morethis facility and it was a nightmare. She was a resident from July 2019 to October 2019. It is so disgustingly dirty. The floors are rarely mopped and I seen poodles of urine in the floor, in wheelchair seats, and on furniture more than once. The trash is NOT emptied on a regular basis. There is a huge amount of mold in the showers where the staff shower the patients. Before the mandatory lockdown of all nursing homes, for the Coronaviris risk, I found a high risk situation in the NURSE/STAFF BATHROOM. I ask to use the bathroom and discovered notes on the inside of the bathroom door and mirror. The notes stated that the sink, as well as the soap dispenser on the wall, were broken. There was not any soap in the bathroom, except for a container of blue soap that went to the dispenser. It was on the counter, but didn't work because it wasn't in the dispenser on the wall. One of the signs said to use the hand sanitizer outside the bathroom door. There wasn't any hand sanitizer. It also said to find another sink to wash your hands. That is unexceptable to me! I urge you to look elsewhere for placement of your loved ones.

From the owner: Southern Hills Rehabilitation and Retirement Complex is a continuum of care campus consisting of a…read morelong term care and skilled nursing facility and a 4 story Independent Living Complex.

Horrible experience. The first moments I entered I overheard two nurses discussing the joy of…read moreinhaling oxygen. When I called the desk to ask about my coffee I ordered an hour earlier the receptionist snapped at me saying that she's not my slave. I asked a staffer for assistance to take me to the shower and she asked if it was okay to have her lunch first. Didn't see her afterwards. Don't bother to ask for anything during the hour before shift change. Mentally they already checked out and are ready to go home.

Great team! Great atmosphere! Floors look beautiful. The outside ground look great as well.read more