Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

Stay away from Montereau!…read more If I truly spelled out all of the issues we had with Montereau, this post would be so long that you'd give up half way through. So I will briefly spell out four factual disappointments (not an opinion -- these are things we actually experienced!). One: When my dad was living there, Montereau had troubles with their boiler which resulted in the water faucets (kitchen, bathroom, and shower) getting clogged DAILY. A maintenance person interrupted my dad DAILY to clean out the faucets so he had running water. Two: The food was horrible! Three: The care that was promised was not good, particularly on the weekends. When my dad moved from independent living to assisted living, the care was even worse! Four: Our experience was so bad at Montereau that we finally moved my dad to a different assisted living venue. It took well over a year to get my dad's deposit back. During the entire process, Montereau NEVER communicated a thing. My sister and I had to be deliberate on contacting Montereau regularly, trying to determine the status of his refund. Once his apartment was leased, it took Montereau over 60 days to send a check. Montereau was a miserable experience not only for my dad but also for my sister and me who had to interact with the staff there, including the president. Service was poor and communication was non-existent. If I could give Montereau zero stars, I certainly would!

We had a very disappointing experience with Montereau during an already stressful time…read more On March 23, 2026, my father was scheduled for transfer after being accepted for admission. Based on that commitment, we gave up a confirmed spot at another facility. At the last minute, we were informed that Montereau could no longer accept him because they chose to prioritize an internal patient. This left us scrambling with no placement and created unnecessary stress and risk for our family member. I understand that capacity and priorities can change, but once a patient is accepted and a transfer is scheduled, families rely on that commitment to make critical care decisions. I would strongly encourage better communication and more responsible admission practices to avoid putting other families in this situation. This experience raises serious concerns about reliability and how external patients are prioritized versus internal ones.

Clean facility with private room. We were treated very well.I would recommend for your loved ones.read more

I wouldn't send anyone here that you care about. They told my dad they would do his laundry, yet I…read morehad to go pick up his clothes to wash them myself. They never shared his P.T. goals. He did not feel safe going home, and yet they allowed him to be discharged because he had "met his goals." He has a very hard time getting around and now they've sent him back to live on his own, even though they stated that he needs assistance. The place is filthy and smells disgusting. This place is NOT a resort. Please tell me who made that joke.

My mom went to "respite" care after she broke her arm. She was the first 1 week and we moved her…read moreback to her apartment with private care helpers. The floor was inadequately staffed and the majority of staff seemed bothered to help anyone. My mom was also left in a bed till 9:40 in the morning soaked in urine. Very disappointing to say the least.

My husband and I just moved in to a patio home in Independent Living at Trinity Woods and we are…read moregrateful/happy that we could. My husband and I learned in December of 2024 that he has a recurring sarcoma that is a nasty s-o-b, and the year 2025 has been a nightmare with chemotherapy sessions and hospital stays involving three weeks in March for treatment of thrush, a colostomy to avoid the tumor, a peg tube to give him nutrition when he has no appetite and blood transfusions, plus two weeks in M D Anderson Hospital in Houston in June to bring him back to life followed by another two weeks in a rehab hospital. Since we moved here in June, we have been enjoying living in a quiet, safe and protecting continuous care community for seniors in midtown Tulsa. The people who are managing the campus are wonderful, and while we didn't want to move here so soon, we know we are the best place for us now that life has gotten more complicated. As long as I am able, I will care for him. When either or both of us need the assistance, we will move into assisted living, and, in time, to their hospital/nursing center. There is also a memory unit now for people needing the services that provides anyone with neurological challenges such as dementia and Alzheimer's. We had been living in an apartment downtown, which we had wanted to do for some time. It was great as long as we were healthy and self-sufficient. We thought we could be there until well into our seventies T least. When I broke my ankle, and when my husband subsequently had the cancer recurrence, we found it more and more difficult to function well. It was then that we de used that we needed to move, but only one more time. Trinity Woods even helped us move-and that was quite a lot of work that they did, moving us from a 16th floor apartment to the patio home. Again, we are so grateful. I The cost is dear, but we are at a point where our lives are everything to us, and we want our children to be able to be with us as family and not as worried care providers. We have talked it over countless times, and feel that when the time came, Trinity Woods was the place for us. We are close to everything we want to do, secure in our home, and supported by a truly caring community. Thanks be to God, I can help my husband to the best of my ability.

I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

If I wanted a loved one to die I would leave them here for a few days…read more The only care that helped was when they put her in an ambulance back to Hillcrest. Leaving saved her life.

If you have a loved one that's at the end of their life and you want to call and check on them…read morebecause you can't be there then don't waist your time because this place will rarely if ever answer the phone. You can try and try and try but nope they won't answer. How professional could a place be if they don't even answer the phone?

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

If your considering this facility for a family member, please reconsider. We placed our mother at…read morethis facility and it was a nightmare. She was a resident from July 2019 to October 2019. It is so disgustingly dirty. The floors are rarely mopped and I seen poodles of urine in the floor, in wheelchair seats, and on furniture more than once. The trash is NOT emptied on a regular basis. There is a huge amount of mold in the showers where the staff shower the patients. Before the mandatory lockdown of all nursing homes, for the Coronaviris risk, I found a high risk situation in the NURSE/STAFF BATHROOM. I ask to use the bathroom and discovered notes on the inside of the bathroom door and mirror. The notes stated that the sink, as well as the soap dispenser on the wall, were broken. There was not any soap in the bathroom, except for a container of blue soap that went to the dispenser. It was on the counter, but didn't work because it wasn't in the dispenser on the wall. One of the signs said to use the hand sanitizer outside the bathroom door. There wasn't any hand sanitizer. It also said to find another sink to wash your hands. That is unexceptable to me! I urge you to look elsewhere for placement of your loved ones.

From the owner: Southern Hills Rehabilitation and Retirement Complex is a continuum of care campus consisting of a…read morelong term care and skilled nursing facility and a 4 story Independent Living Complex.

Horrible experience. The first moments I entered I overheard two nurses discussing the joy of…read moreinhaling oxygen. When I called the desk to ask about my coffee I ordered an hour earlier the receptionist snapped at me saying that she's not my slave. I asked a staffer for assistance to take me to the shower and she asked if it was okay to have her lunch first. Didn't see her afterwards. Don't bother to ask for anything during the hour before shift change. Mentally they already checked out and are ready to go home.

Great team! Great atmosphere! Floors look beautiful. The outside ground look great as well.read more