Came here for my wife. I was worried there would be a long wait coming to a larger location than…read morewe usually do. But this wasn't the case. We only waited a couple mins and we got in to see the doctor. The nurses and the doctors were also very friendly.

Disappointed. Wanted to find a female primary provider to help answer some questions regarding…read morechanges in health after 60. Was given two names from my insurance. Called the West Valley clinic and both were not accepting new patients. Was told I could call back each month to see if any openings became available by chance. Pretty sure leaving my health to chance is not in my best interest. Once again disappointed in the service.

So between my family and I we have been to this clinic 9 different times. Each time we have been…read morewalk-ins but have been able to see someone within 30 minutes of arriving. Normally its about 10-15 min. They are very big into Chinese medicine as an alternate practice with acupuncture and herbs and who knows I'll try it someday but they are also very knowledgeable with western medicine as well. They once offered me the Chinese remedy after some pneumonia I couldn't seem to shake with antibiotics but they never were pushy and prescribed me a different antibiotic that finally cleared it up. Very polite. Very professional... Better yet. I have a $4000 family deductible so my family has to see an IHC physician 40x before I can even begin to really use my insurance with co-pays etc. Our range between general and specialists with IHC is about $100-$150 for they physician fee regardless (Usually 250+ for an Instacare visit). They are open Saturdays as well. These guys are $45 cash/$50 credit card. So my family or I can see them 90x if necessary. No admittedly it doesn't coun't against my deductible for in-network physicians but still does to my overall total out-of-pocket if there were a serious problem. Long story short. I really like these guys.

My mom was visiting and as small business owners, they have fallen into the "donut hole" where they…read morefall into these awful spot of really overpriced premiums and have given up on health insurance. My friend recommended this place as an alternative when she was in a pinch, so I brought my mom here. Mom was really impressed and so happy to be on the mend. They gave her a coupon for her antibiotics and we headed to Costco for her meds.

If you're looking for a doctor with zero bedside manner, a condescending attitude, and a knack for…read moreparroting RFK Jr. talking points-- Dr. Eric Grover is your guy.

When my first visit and I found out that I had bad conditions about my heart and swollen body the…read morenurse here are really helpful they show how much they care about their patients. I really thanks them alot ,cus if I didn't come here I might gone already the fluid in my body make me having short of breathing and they really help me go straight to the room and put oxygen on to catch my breathing before transferring me to valley hospital and I love them so much.

Went to this urgent care for a UTI. If you're a woman you've likely had one before. The staff was…read morecompletely unprofessional & rude. Apparently they are unaware that you can hear their conversations very clearly from the urgent care rooms. One lady was talking about my pee (because I had taken AZO) it changes the color and look of your urine and said "sorry if as a woman you don't know how to wipe" to her other coworker. I felt completely embarrassed and disrespected. I've struggled with a chronic condition that can cause them for years so this is not even accurate. Only reason I didn't say anything was because I could hardly stay awake from being in extreme pain and hadn't slept in days. I couldn't be more surprised when I overheard them all talking and also while other patients could hear everything going on about my care. It's also a HIPAA violation by the way. Would NOT recommend this location and staff.

I've been to Dr. Rob Smith for eye exams/treatments for several years. Professional staff, spotless…read moreoffice and exam rooms, organized billing and appointment processes, and excellent care. Sometimes the parking lot can get full and the entrance and exits are tricky.

Great service! Araceli, Kira & the rest of the team are amazing to work with! They handled an issue…read moreand misunderstanding with class and professionalism. They also took great care of what I came in for. Thanks for making my visits to this clinic and all of your locations a wonderful one!

horrible staff! very rude! Mad because we came before they close but not my fault we needed medical…read morecare!

Their doctors are awesome. I lost my insurance, so I was self pay. But I came in with a nasty dog…read morebite all over my hands. The medical assistant and doctor were both awesome and no frills, just there to make it better and take care of the issue. They did awesome and wrapped my hands and stitched my pinkie back together. It was $350 and that included prescription and getting the stitches removed a 10 days later. Love them and their docs, they were all awesome.

This location just changed to a CareNow a couple of days ago. They don't quite have the wait times…read moredown yet. We filled out paperwork online and checked in online to expedite the process. We still waited about 75 minutes once they told us to show up. That being said, the intake nurse was friendly and efficient. The doctor knew his stuff and honed in on what he could do to help. He wrote prescriptions to the requested pharmacy. Once we got in, everything was great. The wait was just a bit long.

November 2025 & May 2026: My son came to the ER & was admitted to ICU and the care and seriousness…read morethat went into making sure he was back in good health took a village of Amazing Doctors, Leaders and Nurses who were ALL so Kind, Caring, Knowledgeable and Professional!! I am sooo Grateful and Thankful we came here because he received the upmost wonderful care! These wonderful souls are in this profession for the RIGHT reason‼ We need more of them out there And trust me you or loved ones will be in good hands if they are taken care of by any one of them Dr. White Dr. Klein Dr. Edwards Dr. Hansen Jonathon Gurney, Nurse Practitioner Alma Nurses' manager Loretta House Supervisor Julie, Charge Nurse Max, Nurse Gage, Nurse Hailee, Nurse Karina, Nurse Nicki, Nurse Lindsi, Nurse Michelle, Nurse Anny, Nurse Kristi, Nurse Brandon, Nurse Meghann, Nurse Martha, CNA Charlene, CNA Dan respiratory

They are STILL trying to bill my EX husband's Insurance company for my hospital visit. I've been…read moredivorced over 2 years. I have given them the correct insurance information, multiple times, yet they are still trying to bill my ex husband's insurance company.

This is nothing more than a bandaid I have been there twice and will not revisit, ever. Both times…read moreI wound up going to a hospital ER to be taken care it's not worth the cost. Ex: check in, give your insurance, wait, go back and see the NP (nurse practitioner) then vital signs, didn't touched me, looked at my wound that needed stitches so apparently they don't do stitcher either. Told me to go to the hospital for a CT scan they don't do that .You need to get that at a hospital. I wish you luck. Lynn

You need to update your information. Drove all the way from Sandy. This is my usual go to place…read more website and front glass at the building said you should be open but the doors were locked. 4:15 pm on a Sunday and had to go find another place. When I have I have to be to working tonight at 6pm