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    Ikon Recovery New Jersey Drug & Alcohol Rehab

    1.0 (1 review)
    Open Open 24 hours

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    5 months ago

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    Alaris Health at The Chateau - What caused bed sore

    Alaris Health at The Chateau

    2.9(17 reviews)
    0.5 mi

    I was sent there for long-term care and put on the second floor and the service and the nurses and…read morethe doctors and the AIDS and all the employees are absolutely excellent the quality of care is well above average I would recommend Alaris to anyone

    If I had not shown up when I did last Wednesday, July 1, 2026 evening my brother may not have made…read moreit out alive. On that day he had a high fever and was vomiting all day long. As the next of kin for his medical care no one reached out to tell me about what was going going. They refused to take him to the hospital and actually tried to hide his illness from me. Upon arriving at the center I had to demand from the supervisor that he be transferred to the hospital. He was totally dehydrated and in a very bad state with quite possibly a case of pneumonia. My brother would lay in his bed day after day with little or no care or attention. On several occasions I found him with his pampers full of feces and urine. When I asked for help it either came an hour later if it came at all. The workers focused on stocking towels and bedsheets and not on the people who laid in their beds all day long. The supervisor are even less caring and spend most of their time staring at the monitors and barely want to speak with you when you ask a question. Although my brother had suffered a stroke he was alert and cognizant enough to understand that the management and workers at this facility had no intention of making him better and only wanted to hold onto him for as long as possible in order to milk the Medicaid coverage. They were supposed to have provided physical, occupational and speech therapy. My brother was there for four weeks and he did not receive one minute of these services although they probably did bill Medicaid for these services which were never delivered. Stay away from this place if you care about your family or any loved one. I cannot express this strongly enough.

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    Alaris Health at The Chateau - Dirty sponge in elevator sitting there for at least 4 weeks

    Dirty sponge in elevator sitting there for at least 4 weeks

    Alaris Health at The Chateau - Worn blanket

    Worn blanket

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    Kessler Institute for Rehabilitation - Inpatient - Entrance

    Kessler Institute for Rehabilitation - Inpatient

    3.6(41 reviews)
    0.5 mi

    This actually happened at the facility in Chester but I was told all the Kesslers use the same…read morepolicies and I can't find a way to review the Chester location. WARNING if you use Kessler for in-patient rehab for yourself or a loved one (or any rehab, as this could occur elsewhere). If the patient has joint surgery, especially hip or knee, or is otherwise at high risk of pulmonary embolism and should be wearing IPC devices (alternating pressure cuffs) PLEASE CHECK with Kessler, before agreeing to discharge there from the hospital, that they will put the cuffs on within a few hours. They accepted my family member from Morristown Medical Center, where she had the cuffs on, and their own doctor ordered that she should continue wearing them to prevent PE. But unbenownst to me, Kessler has a policy of doing a doppler before putting the cuffs on-- even if they've already been on continuously at the hosptial-- and they admitted her when they would not have technician available. They left my family member laying immobile for 15 hours without the devices and she died of presumed PE before they ever got around to it. I wrote them and asked them to change their policy to either put the cuffs on patients without doing a doppler like the hospital does or to delay admission until they have doppler technicians available-- i.e. to stop taking patients who need the cuffs and leaving them without the cuffs for longer than recommended. The president of Kessler called me today to say they'll look into it but "I'm not going to tell you if we change our policies." I have no idea if they're going to change anything. IPC cuffs can significantly reduce PE risk for immobile patients in the days after surgery. So please, DO NOT go to Kessler after a joint procedure without confirming they'll use them if the doctor says the patient should wear them. In fact, confirm IPC device use with any rehab prior to discharge if the hospital is using them and the patient is still in the high risk period. Kessler Foundation also sent a donation request addressed to my dead family member weeks after she died there and weeks after I'd written the complaint asking them to change their procedures. Addressed to the patient who died there. Asking her to send them money. The president did agree this shouldn't happen and said he would try to prevent it from happening to other people. What he did not agree to do was stop accepting patients who need IPC cuffs during times when they have no intention of putting them on.

    I went to Kessler Saddle Brook after an intensive knee surgery. I had never been to an acute care…read morefacility before and did not know what to expect. I cannot tell you how pleasantly surprised I was by the care I received by every single person on my team, from the moment I arrived to the moment I left two weeks later. I can actually envision myself walking better than I have in years, thanks to the PT I received at Kessler. Special thanks to Rob and Emily, whose approach gave me confidence to push myself during daily 3 hour PT and OT sessions. Also, I appreciated the care by Ducky and Helayna, always going the extra mile to see that I was comfortable. I would highly recommend Kessler for post-op care.

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    Kessler Institute for Rehabilitation - Inpatient
    Kessler Institute for Rehabilitation - Inpatient
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    Ikon Recovery New Jersey Drug & Alcohol Rehab - rehabilitation_center - Updated September 2026

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